Ainexsolutions Reviews 24

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Had a great experience with Ainex Solutions Team. They delivered what was promised in proper and timely manner. Thomas, was the my project manager in this project. Highly Recommended 👍🏼

Rated 1 out of 5 stars

Worst experience ever! Horrible customer service. When I first contacted Thomas and said what I would like to be done regarding SEO he explained that it would need 2-3 months for getting clients an... See more

Rated 5 out of 5 stars

the end results is the key factor in my project with this company's employees. the first employee was so knowledgeable, kind and patient. he became sick and another employee stepped in. it was a... See more

Company replied

Company details

  1. Website Designer
  2. Design Agency

Written by the company

Ainex Solutions is a leading website design agency that specializes in creating custom, responsive websites that help businesses succeed online. We also offer comprehensive digital marketing services to help our clients achieve their goals and grow their businesses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever!
Horrible customer service. When I first contacted Thomas and said what I would like to be done regarding SEO he explained that it would need 2-3 months for getting clients and told me that is for sure.After first payment and couple reports and 3 months later, not even one client I got through his work. But that’s not it, after that he told me it would needed to pay more for additional features on the website like booking appointment and discount feature which to me looked very amateur made and also booking feature was not working properly after few tries. After a whole disaster, we parted ways and I said I don’t want his services anymore because he is not professional at all and didn’t got me the results he promised- he argued on which I said that is the worst customer experience ever. Anyway with the last message I asked him to remove features which not only are not looking professional on my website also does not doing me any favour, just confusing people he decided to ignore my messages.
Please, save yourself and avoid wasting time, money and nerves.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great people Great Company

I recently had the pleasure of working with [Mark and Ahmed from Ainexsolutions on my Soccer Fans USA web page, as well as our social media accounts on Facebook and Instagram. Their work was nothing short of exceptional.

From the outset, they demonstrated a remarkable ability to understand and materialize my diverse ideas into a cohesive and visually appealing web page. Their efficiency and speed were impressive, ensuring that the project was completed well within the agreed timeline without compromising on quality.

The designer's creativity and technical skills were evident in every aspect of the web page. They seamlessly integrated various features that enhanced user experience and engagement. Additionally, their work on our social media platforms has significantly boosted our online presence, attracting more followers and interactions.

Overall, I highly recommend Ainexsolutions for any web design and social media projects. Their professionalism, creativity, and efficiency make them a top choice for anyone looking to create a strong online presence.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

I am thankful for mark Anderson

What made my experience great is that the man i am paying, produced something i thought to be unimaginable he made a 1 to 1 version of what was in my head just from a drawing and a scenario.

He is the best website designer and logo maker i trust this man with my life and i would die for him too.

He is worthy of my respect as a man as my love as a brother.

This man created such a piece of art it will be remembered by history in my country of Australia.

His name is mark anderson and he’s a true expert in his field.

My name is isaiah and this is my review

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great work

I worked with Mark Anderson and he fully understood my vision for the logo. He gave me multiple options to help me decide what would look better. I changed my mind after asking him to make some changes and he didn't mind that. He is very professional and efficient in his work.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience & good communication

Good experience with them, team of professionals with high quality work.

January 3, 2025
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 4 out of 5 stars

The team worked together

Dwayne was very helpful. He fulfilled everything I asked. He saw the vision and ran with it.

January 22, 2025
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I recently worked with Anix Solution

I recently worked with Anix Solution, and I’m thoroughly impressed with their service. The team was professional, efficient, and delivered high-quality results. They completed the project on time and ensured every detail met my expectations. Their attention to detail and commitment to excellence truly stood out. I highly recommend Anix Solution for anyone looking for reliable and skilled professionals.

December 20, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

if you have a dream go to ainexsolutiions.com

i am an old woman -who dreamed of having an online store to remove years of incredible old treasures - this experience was wonderful - mark did everything i asked for -in a timely manner - helped with all the obstacles with payment from my bank - and completed a finished site -in 3 months - fantastic org - i know nothing about front door - back door etc - and they were like a walking talking book for beginners - excellent - love them - wish i needed another store -

September 20, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I needed a small POS system for my…

I needed a small POS system for my shops, that is easy to manage and interactive.
The guys did it perfectly.

August 30, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Mark

Mark, excellent communication and good understanding .He is super affable thinks to his easy and persistent technique I managed to have my online store think you very much.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Mark is great to work with!

Mark is great to work with! He is extremely professional and caters to his clients needs.Mark from Ainexsolutions and his team did a phenomenal job with our website.I highly recommend them!

October 30, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent Communication and Service

Our firm had a fantastic experience with Mark and the Ainex Team in the design and construction of our website. Mark was helpful and attentive whenever needed, and got it done very quickly as well which was much appreciated.

Will continue to deal with this company for our second and third projects!

September 19, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great Experience Editing Current Website

I’ve been working with Eric and it’s been a great experience so far. We are still in the middle of the project but I thought I’d let know people my experience as of now. Eric is very professional, pays attention to detail and makes progress as planned. It’s been a great experience and I highly recommend this company for your new design or changes to your current website!

September 27, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

It was a great experience!…

It was a great experience working with this team. They persolized everything according to my needs and sugestions.
Thanks so much!

September 17, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 2 out of 5 stars

Everything was going great but started…

Everything was going great but started to notice many errors, lack of interest, would ask them to make some changes and they will only do one part, and leave the rest as is. Replied on copy and pasting a lot. My site needed to have reviews from my customers, they put two peoples reviews in one. A lot of random things were left around my home page like necessary number of “book now” buttons. So very minimum attention to detail. Almost seemed like they were working off a premade template. We ran into issues with uploading the new design to my domain so they blamed go daddy hosting, for lack of disk space. I mentioned i was going to leave go daddy and they tried to sell me multiple times their partnered hosting service which cost 3 times more than godaddy ($299 a year). They also brought to my attention that they “accidentally refunded” my money and needed a wire transfer, im still waiting for proof of that refund made.

Long story short, I had to hire some else. Once the new guy went into the cpanel they notice all the errors. Problems with plug ins being used, coding, not even my “contact form” worked. I got told by one of my clients that they tried submitting a form and gave them an error code. When i had mentioned this to them about the contract form not working i got a response saying “Im not available, kindly drop down the things that need to be done.”

I had a lot of faith in these people but got nothing but disappointment.

June 17, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Hi Juan, Sorry to hear about this miscommunication gap between you and the agent.
You got all the services which was proposed in $300 which was a complete revamp of website. in fact we did the website migration for free because of your tight budget. The website was not completed and the agent requested you to check for all the final changes. But you decided to move to the other party instead of informing or complaining about it to the higher management.

We apologies again for the disappointment and the complete working website that you got from us.

Rated 5 out of 5 stars

Very professional

Very professional, patient & understanding. When one person had an emergency someone else got to work. Thank you your services

June 4, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!

Rated 5 out of 5 stars

the end results is the key factor in my…

the end results is the key factor in my project with this company's employees. the first employee was so knowledgeable, kind and patient. he became sick and another employee stepped in. it was a seamless transition to get the cloning done on my website. he was also professional and so well knowledgeable it put my concerns to rest. there was not a moment I did not trust his ability to get this project done. with his experience his suggestions to improve my website were taken and implemented on the website.
I cannot thank them enough.
sincerely
Linda halko

May 7, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

"Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!"

Rated 5 out of 5 stars

Best thing I ever did!

The website is almost complete and I can’t thank the Ainex Team enough for making my vision come true in such a short turn around time. I would highly recommend them to anyone looking for a new website or just a simple refresh. My desires have been catered to every step of the way!

May 20, 2024
Unprompted review
Ainexsolutions logo

Reply from Ainexsolutions

"Thank you so much for taking the time to share your wonderful review for us! We're thrilled to hear that you've had a positive experience with our service and we're grateful for your kind words. We're committed to providing exceptional service to all of our clients, and it's reviews like yours that motivate us to keep striving for excellence. Thank you again for your feedback and we look forward to serving you again in the future!"

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