AinsworthLordEstates Reviews 27

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These guys have done nothing but rip us off since we used them to rent our property, they have done next to nothing other than take our money at every opportunity. Verity is extremely rude and obnoxi... See more

Rated 2 out of 5 stars

Used them several times over the years. The employees who show you around the premises lie to try and influence buyer behaviours, and the office based staff are not much better, often trying to ma... See more

Rated 1 out of 5 stars

do not trust these conmen, never known such dishonest people ....do not give them any business - how they are still operating is amazing given how many people they have done over

Rated 5 out of 5 stars

Great local agent! Got me a very good rent for my property without much input from me at all. Pictures of the house were fantastic and Verity/Tom looked after everything for me. Myself being in the pr... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Ainsworth Lord Estates are local Estate Agents and Letting Agents covering Darwen, Blackburn and East Lancashire. We are the Real Property Experts! We aim to get you the best results. Voted by our clients to be the Best Estate Agents and Lettings Agents in our area 2017, 2018 & 2019. With over 800 Network Offices Nationally we are part of the Largest Agency Network in the UK. So no matter where you are we can help. Call and speak to us Today and let us impress you!


Contact info

1.8

Poor

TrustScore 2 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superhelpful staff

The staff were superhelpful, polite and very knowledgeable. They knew the area well, was realistic in valuations and very honest with me. I have sold 2 houses with them and would not hesitate to go back again.

June 7, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid.

As an investor looking for property I have seen a large number of properties and a good selection of estate agents across the North and west, never have I been so disappointed with the service and attitude of an estate agency, they are rude on the phone when making enquiries, the agent who drives the range rover acted incredibly unprofessional, turned up in shorts and a tee-shirt to a viewing was a little late to the appointment, yawned as he walked through the door and then acted completely blasé over the conditions of the house, honestly made me feel like we were a nuisance my first impression was he was the bosses kid and would rather be anywhere else.

If you are selling a property, do yourself a service and find someone who actually cares, I wouldn't buy a property from this agent even if it was going to make me a fortune, I would loath anyone else paying them for such poor service.

June 4, 2021
Unprompted review
Rated 1 out of 5 stars

Never dealt with such a poor company

Absolutely disgusting people. No morals whatsoever. Money grab and go, please check they have put your deposit in a bond scheme, they are known for not doing this. Take a look at their Facebook profile it will tell you everything you need to know. There is also group of Facebook for victims of this company! Oh they call any negative reviews fake. The only fake ones are their positive ones it's obvious.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting!

Disgusting!
Disgusting!
AVOID AT ALL COSTS!
Paul is the worst letting agent of darwen and the local area.
Will never ever use again.
You would get a better attitude from a toddler

Update for paul as he did reply...

I didnt owe any rent everything was upto date and you havent delt with me for a long time eather. Just warning others that would like to use you in the future to avoid you as they should because when i did rent from you you attitude towards me and my family was disgusting thanks for the reply though but my review still stands. VERY BAD!

P.s i am not a fake profile

Still the worst

April 24, 2020
Unprompted review
AinsworthLordEstates logo

Reply from AinsworthLordEstates

Hello Mick!

I have no idea who you are? I don't recall dealing with anyone called Mick for ages, and I am not aware of any outstanding issues with anyone with that name either.

I'm used to getting these kind of comments from tenants who owe rent and try to use this tactic as a diversion when we are chasing them. But like I say I haven't spoken to anyone called Mick of late.

Having looked at the other reviews you have left for people, it looks as though this may well be a fake profile?

If I'm wrong, please can you contact me to discuss your concerns so we can clear this up? And of course if you do owe rent doing this will not help matters.

Thanks
Paul

Paul@AinsworthLordEstates.com

Rated 5 out of 5 stars

cant fault them.

I have had several dealings with the people at ainsworth lord and can’t fault them. Very professional and excellent service. Would certainly recommend them.

February 25, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look