AI Pro University Reviews 204

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were unhappy with their experience overall. Many people reported unexpected charges and recurring payments after signing up for what they believed was a one-time purchase, with customers frequently mentioning being charged additional amounts, such as $97 or $97.97, which they did not recall authorizing or receiving a clear explanation for. The refund process was also a major point of contention, with many struggling to get their money back despite guarantees, and some even having to dispute charges with their banks. Conversely, some people were satisfied with the artificial intelligence courses, finding them straightforward, comprehensive, and helpful for building a good foundation in AI. They appreciated the self-paced learning and the practical, easy-to-follow training, which allowed them to apply new skills quickly. The user experience was often described as easy and approachable, with a well-organized and user-friendly platform.

What people talk about most

Artificial intelligence

Users describe positive interactions with artificial intelligence. Many reviewers praise the courses for... See more

Payment

Reviewers express significant dissatisfaction with payment practices, consistently reporting unexpected and... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the platform's ease of use... See more

Refund

People report ambiguous experiences with refunds. While some customers successfully received refunds,... See more

Price

Customers consistently express dissatisfaction with pricing, citing unexpected and unauthorized charges. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most courses just talk theory, but AIPU gives you tools to use immediately. I learned how to create automations and started applying them the same day. Seeing results so quickly kept me motivated. I’m... See more

Company replied

Rated 3 out of 5 stars

I didn't expected to earn so quickly from what I learned. After completing just a few lessons, I was already applying the skills. One client project alone covered the cost of the course. That me reali... See more

Rated 2 out of 5 stars

I was previously excited with this course a month ago but this turns out that it's not worth it. I appreciate the self-paced learning process but it was really hard absorbing the information. I was al... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Educational Institution

Written by the company

Our mission is to empower 1 million+ students through A.I. education.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Unauthorised charges – same pattern as AI Pro Academy

I signed up for what I thought was a one-off course for around £35. Without my consent, the company enrolled me into a so-called “VIP membership trial” that I never knowingly agreed to. Seven days later, they charged me over £70 for a subscription I did not authorise.

When I looked into this further, I found a lot of Trustpilot reviews under the name “AI Pro Academy” describing the exact same behaviour, with the same amounts being taken. This strongly suggests it’s the same group operating under different names.

The company has not replied to my emails, and I’ve had to involve my credit card provider to block further payments and raise the charge as unauthorised.

Please be very cautious - this business appears to take payment details for a low-cost course and then sets up hidden recurring charges without proper consent.

UPDATE: Issue resolved, but proceed with caution

Following my earlier review, the company has since contacted me, issued a full refund, cancelled any future billing, and confirmed my account closure - so I appreciate that the issue was eventually addressed.

That said, I’m leaving this review up as a warning to others to read everything very carefully before purchasing. When I first signed up, the one-off course payment automatically enrolled me into a “VIP trial,” which led to an unexpected charge a week later. This kind of hidden opt-in, buried in the small print, is not clear or transparent.

So while I’m glad the matter has been resolved, I strongly recommend checking the checkout process closely and making sure no automatic subscriptions are being added.

September 19, 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

We are glad you got the issue resolved and were sorry about the miscommunication!

Rated 3 out of 5 stars

Immediate Confidence

I stopped hesitating and started automating.

September 23, 2025
Unprompted review
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Reply from AI Pro University

Glad you enjoyed thanks for being a valued AIPU student!

Rated 1 out of 5 stars

Fraudsters

They are fraudsters. They advertised the price in one currency and charged me in another forcing me to pay USD250. I had only wanted to apply for the $49 package, was upsold another package advertised in a different currency resulting me in paying much more than I intended.

I realised immediately and like others, tried to get a refund straight away. The money back guaranteed is a lie. They just try and give you more packages, then I was told if I applied for a refund all the additional offers would go away and that I needed to make sure I had completed at least 10% of the course and that it was within 14 days of purchase to qualify for a refund. I confirmed that I did want the refund and fulfilled all requirements and then I got an email back saying I had to bring it up with the merchant (mastercard) directly and open an investigation…..

It is a shame they have been so dishonest about this and so difficult to deal with, constantly skirting around the issues but possibly I am also just dealing with an AI bot that has been programmed to refuse refunds.

Edit: They have since been in touch and given me a full refund. It's a shame it had to come to this as it could been solved quite swiftly but they have eventually come around. Thank you.

September 22, 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Thank you for your honest feedback and for updating your review — we truly appreciate the chance to make things right. We’ve processed your full refund and gone a step further by granting you complimentary lifetime access to AI Professionals University, including our newest Viral AI Mastery Course and GPT-5-powered AI Tutor.

At AIPU, our mission is to provide 10x more value than our students invest. That’s why we’ve just launched a full suite of trainings on creating viral videos, ads, and social posts in minutes using AI — plus instant access to tools like Sora, Google Veo, and our upcoming AI Image & Video Generator, which lets you create professional-quality visuals from your phone or desktop.

You’ve been tagged for lifetime beta access to every new tool and training we release, so you’ll always stay ahead as we continue building the world’s most powerful AI education platform.

We’re grateful you gave us the opportunity to earn back your trust — and we remain committed to helping our students create more, earn more, and achieve more with AI.

Warm regards,

Tom Johanson
Customer Support
AIPU

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I mistakenly purchased a $49 package, and it ended up taking over $150 from my card. Immediately I asked for a refund as I did not authorise the payment and they are refusing despite the money back guarantee. They are just trying to upgrade my purchase even though I said I don't want to use it and not even open the course. DONT MAKE THE MISTAKE

September 11, 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi!

We’ve carefully searched our records but couldn’t find any purchase under the name used in this review. It’s possible this was made under an alias, or perhaps even submitted by a competitor.

Our refund policy is very generous, and many of our customers are happy with it, so if you are indeed a client, this may simply be a misunderstanding. We’d love the chance to clear this up! Please fill the trustpilot contact details so we can get everything sorted for you. 🙂

Tom Johanson
Customer service lead.

Rated 1 out of 5 stars

Horrible, empty service with fake reviews

I think those reviews are nothing but fake reviews created by AI. My experience with this is nothing but horrible. They repeatedly refused to issue a refund. Super dishonest company completely automated themselves with empty automated messages to upsell. Just same messages again and again to stall the 14-day refund period. Please stay away, seriously.

Update: After I posted this review, they quickly sent me an email claiming they had issued a refund. After a week I still have not received the refund. They just lie. Everything about this company and services are lies. They think they can get away with it because it is just fake emails. I hugely regret to do anything with this company. Please stay away.

September 17, 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi,

I’m truly sorry for the experience you had — and I completely understand your frustration. I personally reviewed your account and confirmed that your refund was fully processed on our end. Depending on your bank, it can take a few business days to appear on your statement, but please rest assured it’s been completed.

We take feedback like this seriously and have already made major improvements to ensure no one feels ignored or stuck in automated loops again. Every message from our team is written and handled by real people who genuinely care about resolving issues quickly and fairly.

Our mission has always been to deliver real value and support to our students, and I’m sincerely sorry we fell short of that in your case. Thank you for giving us the chance to make things right.

Warm regards,

Tom Johanson
AIPU

Rated 5 out of 5 stars

Professional level tools

The bots I've built with AIPU look like something a big company would use. My clients are impressed and it makes me look more professional. That's priceless for my reputations.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

They advertise a fake partnership with…

They advertise a fake partnership with Sam Altman and OpenAI/ChatGPT that doesn't exist. It's a scam.

September 17, 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi Jeremy,

Thank you for your comment — I want to clarify this right away. AI Professionals University has no formal partnership or endorsement with Sam Altman, and we’ve never claimed to have one. Any reference to his content, quotes, or business insights was made respectfully in an educational context, as part of teaching marketing and entrepreneurship principles — never as a paid collaboration or sponsorship.

We’re committed to full transparency in everything we publish and continuously review all materials to ensure accuracy. I appreciate you bringing this up so we can clear the record and keep our messaging crystal clear for everyone.

Warm regards,

Tom Johanson
Customer Support
AIPU

Rated 3 out of 5 stars

They DO honor their satisfaction guarantee

They DO honor their satisfaction guarantee, however, I am very unhappy with my engagement with this company for 3 main reasons:

FIRST
Based on their claim “…dedicated to providing world-class AI ...” and other wording on their site (“…1000+ expert led lessons). I was expecting to gain an education in AI to add to my profession as a PM. Instead, it was mostly AI (bot) led educational videos focusing mostly on how to use ChatGPT to make money, creating bots and creating AI images.

SECOND
Once I began the purchase process, there was so much up-selling pressure and confusion with buttons and links to decline, I mistakenly accepted access to their AI vault of materials to create courses for resale. I didn’t realize this until I saw the welcome email with receipt and an additional $499 credit card charge. However, I figured I was okay since they have a satisfaction guarantee and refund within 14 days. I was wrong!

THIRD
Day of purchase (8/21/25); I completed 10%-15% of the course content (in order to qualify for the refund). Day #2 (8/22/25), I sent an email to cancel and request a refund. AIPU Support responded requesting my feedback that led to my decision. I explained the course simply was not for me and had no interest in continuing. I also explained The AI Course Creator was purchased in error. I didn’t have access to the vault yet so there was no need to give me access.

Unfortunately, this began a series of back-and-forth emails, for 3 WEEKS, with AIPU Support Team (Benny Johnson) trying to convince me to keep a program that I have no interest in. I even provided screen shots showing I complied with their refund terms and they still DENY REFUND.

The phone number posted for customer support goes to AI responses and then to voicemail.
So far, no one has called me back.

UPDATE:
After this post, I was promptly contacted and they issued my refund.

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

now skills into income

I didn't expected to earn so quickly from what I learned. After completing just a few lessons, I was already applying the skills. One client project alone covered the cost of the course. That me realize the potential of this program. I have since added more client and projects. It feels like I have unlocked a new income stream:)

September 8, 2025
Unprompted review
Rated 3 out of 5 stars

Fast return on investment

The fast return on investment I earned back my course fee within two days of joining. every project since then has been pure profit. that's the ROI I've ever had from training.

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

Certification that actually helps

The 7 day chatgpt certification gave me confidence I did not have before I now explain AI to clients with ease and they actually trust me more that single feature was worth the $49 alone.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

viral images that actually work

The AI Viral Image Formula showed me how to make graphics people want to click and share. My engagement doubled within the first month. I can’t believe I struggled for so long without it.

August 29, 2025
Rated 5 out of 5 stars

Trusted and effective

AI Pro University is a company I feel comfortable recommending to friends. They keep their promises and genuinely want to see people earn and succeed.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Always something new

The vault and lessons are packed with updates and resources. I feel like I'm always learning something fresh that I can use right away. Amazing job, AI Pro University!

August 20, 2025
Unprompted review

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