Apart - Air Suspension Parts Reviews 

921
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The original quality parts for my BMW F11 LCI were perfect replacement. All components were of high quality. In the future you might want to concider including a protective sleeve into airsuspension h... See more

Rated 5 out of 5 stars

A wonderful company to do business with. Communication was efficient and focussed on ensuring the entire transaction went smoothly, and it did! The air compressor was delivered to me in the UK, from G... See more

Rated 5 out of 5 stars

Interactive, engaging, and keen to answer my question while confirming the part was correct. I realize now that I could have used a bushing kit with this part, but it’s not something I would nec... See more

Rated 5 out of 5 stars

Great support, both over the phone and email. They also talk a good English and support international customers. I received the valve block and the gift (leak detection spray) very fast and well p... See more

Company details

  1. Auto Parts Store

Written by the company

Kundenzufriedenheit steht bei Apart - Air Suspension Parts an erster Stelle! Dafür arbeiten wir jeden Tag mit unserem hoch motivierten Team mit Sitz in Norddeutschland. Unser Team besteht hierbei aus Kollegen mit mehreren Jahrzenten Erfahrung in der Branche. Aufgrund dessen, sind wir überzeugt Sie bestens beraten zu können! Unser Anspruch ist es unseren Kunden stets neue Produkte höchster Qualität anbieten zu können. Deshalb sind wir laufend dabei, unseren Online Shop um weitere OEM Qualitätsprodukte zu ergänzen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

921 reviews

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4.9

All reviews

(921)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

APART - Fantastic service!

If there were an opportunity to give 6 stars, I would. I cannot praise this company enough.

Dealing with APART has been, without doubt, the best customer experience I have had in the whole time I've been a vehicle owner.

In particular, Hendrik Stättner has been the most helpful person you could wish for. He has bent over backwards to rectify a mistake that I made when I ordered my parts. Yes, it was MY mistake - I ordered the wrong parts. Herr Stättner has assisted me while I returned the parts back from the UK to Germany, and then promptly had the correct parts shipped back to me, ensuring that I didn't have to pay further import duties at the same time.

Not only that, but every correspondence has been conducted in my own language, and replies have come to me within hours, or even less, every time.

A fantastic company to deal with. Thank you very, very much indeed.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Sadly first part arrived defective, but they organised a return and full refund. Second order was perfect, and arrived very quickly. Many thanks.

May 27, 2024

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