I first tried going direct to the company, then going through AirHelp. In both cases, TAP provided an obviously BS excuse about a strike that had been called off a week earlier. While AirHelp just acc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I first tried going direct to the company, then going through AirHelp. In both cases, TAP provided an obviously BS excuse about a strike that had been called off a week earlier. While AirHelp just acc... See more
Company replied
I had given up on getting any airfare refunded for cancelled flights during the pandemic. A friend recommended AirCashBack, so I figured, why not? I had nothing to lose. It took a while to get results... See more
Company replied
Our flight was delayed by one day due to a late connection. We sent the flight details to Aircashback and they managed everything on our behalf. Approximately 2 months later we received directly a... See more
Company replied
My experience with AirCashBack is awesome! When our flight was late 9hours I asked for compensation. They said that in 30days we would know the result but I didn’t get any email. So I contacted them a... See more
Company replied
AirCashBack is here to help you get the compensation you deserve. Your flight was delayed, cancelled, or overbooked? Under EU rules, you may be entitled to up to €600. No win, no fee - you take no risk. Just give us your flight number, and we’ll take care of the rest. Smooth process, quick landing of your money.
Risk-free compensation for flight disruptions
Tytusa Chałubińskiego 8, 00-613, Warszawa, Poland
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company. When I lost hope of recovering compensation, they stood up and recovered the full amount.

Reply from AirCashBack
It took some time but the complaint was successfully claimed and from my side the process was super easy.

Reply from AirCashBack
Very professional company!
Fast response.... I got €1000 for my delayed flight 🙂

Reply from AirCashBack
I am very satisfied with the work of the company.
When my flight was delayed, an AirCashBack employee approached me and offered to help me get compensation. I didn't even know I was entitled to such a monetary compensation.
And yesterday I received my payment. I thank the employees of AirCashBack for their professional work.

Reply from AirCashBack

Reply from AirCashBack
I received the money after 4 months, and the fees Aircashback charge are among the lowest in the market.

Reply from AirCashBack
AirCashBack got the compensation I was entitled to. I could not have managed it myself. The case took over a year, but that is to be expected.

Reply from AirCashBack
Aircashback was the only one who accepted my case against ryanair for a delay of 3h, and thanks to them after almost 2 years they got the rightful compensation! The service communication could be improved a lot as I constantly needed to follow up, but otherwise everything was good! Thank you for help!

Reply from AirCashBack
I received my compensation within 5 months of submitting my claim. Easy process, efficient contact by email, explanation step by step and updates on case. Would highly recommend and if I would have any further issue with the flights will definitely use them again.

Reply from AirCashBack
Compensation was paid after 1 year and 3 months. The contact with the company is good, they respond to emails. I got even more compensation than my fiancé, he contacted a different company :)

Reply from AirCashBack
I had given up on getting any airfare refunded for cancelled flights during the pandemic. A friend recommended AirCashBack, so I figured, why not? I had nothing to lose. It took a while to get results, but ultimately, AirCashBack got me a full refund. I didn't mind paying their fee: without them, I would have recovered nothing. Highly recommended if you've been screwed by an airline!

Reply from AirCashBack
Unfortunately final closure of our case was with one year of delay. I send email with reminder and company inform me there were waiting for account number.
Surprisingly there were no contact on my email for one year. Feeling was that they hoped we will forget, or maybe it’s just weak process.
It’s a pitty. I don’t recommend.
A year ago, my plane, a Wizzair company, was delayed for 19 hours. When I applied to the airline service, I was denied a refund.
I was offered to use the services of AirCashBack. As a result, the airline paid me compensation for the delayed flight.
Thank you to all AirCashBack employees for their work!
This company is a great help for all the travelers. I’ve tried to contact airline many times and received zero feedback. Thanks to AirCashBack we received the compensation we are entitled to. Easy process, professional help. Great work, thank You!
It took almost 1,5 years but it was worth it. I received compensation, even though the carrier refused me earlier. I recommend AirCashBack :)
Great job AirCashBack! After a year of submitting the application, after difficulties related to the refusal of the airlines - we were able to obtain satisfactory compensation! Thank you!
Very good company worth recommending. Thanks for great service! :-)
I highly recommend AirCashBack. They obtained 600 euros in compensation for a delayed flight. I did not have to pay anything, the commissions were taken after the end of the case.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.