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AirFreight.com Reviews 1,567

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting its speed, punctuality, and reliability. Many consumers were particularly impressed with the exceptional service and the professional, helpful staff who provided clear communication and continuous updates throughout the shipping process. People frequently mentioned the quick response times, noting that the company was able to schedule pickups and deliveries very rapidly, even for urgent, time-critical shipments. This efficiency and dedication ensured that deadlines were met and operations ran smoothly, providing peace of mind to customers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting exceptional communication, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more


Company details

  1. Logistics Service
  2. Delivery Service
  3. Freight Forwarding Service
  4. Shipping Company
  5. Shipping Service
  6. Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent communication and service!

We had an emergency shipment that needed to be picked up on Friday afternoon and delivered Monday morning. AirFreight came through for us and I was given frequent updates throughout the weekend tracking the shipment. Excellent communication and service!

August 6, 2024
Rated 5 out of 5 stars

1500 miles in 30 hours

Excellent communication, easy payment process, prompt updates through the delivery process. I will not think twice about using them again. They made us look like heroes to our customer.

July 22, 2024
Rated 5 out of 5 stars

John Mark at Airfreight.com is a true…

John Mark at Airfreight.com is a true professional. I really appreciate the assistance and updates through out the delivery process. This was a time critical shipment and my customer and I are both thrilled!

Airfreight.com is my first call next time I’ve got a hot one I need to expedite. Fantastic service!

July 17, 2024
AirFreight.com logo

Reply from AirFreight.com

We're thrilled to hear about your positive experience with John Mark and our team. We strive to provide exceptional service and are delighted that we were able to meet your time-sensitive needs. We appreciate your kind words and look forward to assisting you with future shipments.

Dan Boaz
AirFreight.com

Rated 5 out of 5 stars

Appreciation for Timely Delivery of Order

I wanted to take a moment to personally thank you and your team for the exceptional service provided in handling our recent order from Tampa to Visalia at such short notice. Your company exceeded our expectations by delivering the order ahead of schedule, which made a significant difference for us.
Your dedication and professionalism are greatly appreciated, and we look forward to continuing our partnership with your company in the future.
Thank you once again for your outstanding support.

July 1, 2024
Rated 5 out of 5 stars

Andy and the team at AirFreight have…

Andy and the team at AirFreight have delivered every time with incredible speed and communication. We’ve had 3 emergency pickups this week alone and they have been so helpful. Highly recommended!

June 28, 2024
Rated 5 out of 5 stars

John Mark Peterson was extremely…

John Mark Peterson was extremely knowledgeable and helpful. He communicated and gave us updates from pick-up to delivery, which was much appreciated. Overall experience was great and will definitely use the company again if the need arises.

June 26, 2024
Rated 5 out of 5 stars

Andy was amazing

Andy was amazing. We had emergency delivery that was needed and they took care of it and updated us along the way.

June 24, 2024
Rated 5 out of 5 stars

Great Company

I have never used your services before and you were very thorough with your processes. Even with the delay of pick-up at the manufacturer, you still made it a point to keep in touch and follow-up throughout the day. Thank you again and I look forward to using your service in the future!

June 20, 2024
Rated 5 out of 5 stars

Very happy with the fast response

Very happy with the fast response, with the short timeline we were working with. The load was picked up and delivered within 1 day. The load was secure and delivered smoothly. I will use them again.

June 17, 2024

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