airjoi.com Reviews 246

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Worth every penny to fix the musty odors, and I love the carbon footprint being so small as I'll use the sun to recharge!!! It took about ten hours for the musty odors to disappear, super fast results... See more

Rated 2 out of 5 stars

Part of the process is finding the right fit, also ResMed sending supplies faster than usual for me I give them five ⭐⭐⭐⭐⭐ stars, but it's the customer service irrelevant, and unnecessary comments not... See more

Rated 5 out of 5 stars

I’m very surprised these bags work! I was very skeptical but have had a mold problem in the past so I know how dangerous it is. Currently my bathroom has developed mold on the ceiling and I clean it b... See more

Rated 1 out of 5 stars

We ordered five of the air Joy bags and that was approximately 3 weeks ago they were supposed to be delivered within 3 to 5 business days and they are still waiting to be received at USPS in San Diego... See more


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3.7

Average

TrustScore 3.5 out of 5

246 reviews

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Rated 1 out of 5 stars

I am very dissatisfied for 2 reasons

I am very dissatisfied for 2 reasons: 1) Telephone calls always go to voice mail, no one picks up. Over time, I've called at least 4 times, left a message once with no call back, and have never been successful in speaking to "a person" regarding a question I had; 2) Through an email message request, I was told the new air purifier is "just like" the older one. It is not. I liked and use the wall socket plug in feature of the older version. Don't use or need the USB. Even on the box, it lists that it has a wall socket plug (it does not) and USB (it does). That is false advertising. The unit itself does not have the plug feature and again, I have no use for the USB feature. Customer service either doesn't know the product well enough to say it doesn't have the plug even though the box says otherwise or they lied to me. You need to fix this! Because of this, I will not be back. I gave the product to a friend of mine. It's a real shame, it's a good product.

August 25, 2024
Rated 2 out of 5 stars

Part of the process is finding the…

Part of the process is finding the right fit, also ResMed sending supplies faster than usual for me I give them five ⭐⭐⭐⭐⭐ stars, but it's the customer service irrelevant, and unnecessary comments not saying any names. The episodes could have been avoided if the ResMed App was updated with all the masks, more library input. It would eliminates most questions.. I told the supervisor to implement more info., although I never had a problem with the supervisor yet.. It's the truth.

July 17, 2024
Rated 1 out of 5 stars

No return shipping, lousy company.

WE paid 14.00 to have our items shipped to us and now we have to return them, so I called and they won't pay for return shipping!! So this experiment with a new company is going to cost us about 30 bucks total for NOTHING!!! Terrible company to deal with. Plus super expensive compared to amazon or ebay.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Look into using these!! I dont like perfumy odors that most - many consist of.., somehow?? Im sensitized to cheap perfumes- un- natural odors (man made). These items and others like potpouri work ok. Good for those if us with these issues!!

Easy to order.. Safe quick shipping!!
Like their product. Charcoal bags absorb orders and fan be re- used so economical.

Product casing rugged and durable. Looks like these can be used for years.

A BIG THANK YOU!!

May 11, 2023
Rated 5 out of 5 stars

Amazing!!!

Amazing!!!! Easy order, shipping update's phenomenal, arrived on time. Highly recommend this EFFiCIENT company ! Wish other online shopping was this good.

December 22, 2023
Rated 1 out of 5 stars

Not for me

Not for me, I was totally allergic to them! My head is still stuffed up and my eyes were red and burning. I am also allergic to pine and other things. I was really hoping they were ok for me.

December 18, 2023

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