AIR MILES Canada Reviews 

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were let down by their experience overall. Many customers report extremely long wait times when trying to contact customer service, often exceeding 30 minutes, with some even waiting for hours without resolution. People frequently describe the customer service as unhelpful and incompetent, with agents often unable to resolve basic issues like account access or password resets. The website is also a source of frustration, with geo-blocking restrictions, slow loading times, and difficulties in performing actions like resetting credentials or redeeming points. Some people were dissatisfied with the product offerings, noting issues with earning miles from purchases and the quality of redeemed items. However, a few other people also felt that despite the widespread issues, some representatives were genuinely helpful and went above and beyond to assist them.See more

Reviews shaping this summary

Horrible website. Does not allow access when your are travelling. You can only access the website inside Canada. The website is geo blocked. So basically you cannot access your hotel reservations, car... See more

After trying to link a MC half a dozen times I decided to call AirMiles.ca. At least a half hour wait with no call back service only to find out there is no way to confirm a link was successful after... See more

Within the past 5 years, the value of Dream Miles has plummeted. Flights I used to book cost between 2,000-4,000 air miles and are now listed in the 9,000-11,000 range. I transferred my miles into... See more

The benefits have been reduced drastically, or completely taken away. The amount of miles o earn is next to nothing. Many loopholes and hidden details if wanted to purchase through them travel etc.... See more