Airportaxi Official Reviews 

468
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I contacted them urgently due to a booking error and they were kind, helpful and super responsive.

Rated 5 out of 5 stars

I had an incredible experience with this service yesterday morning in Brussels. It was the best ride I've ever had in Europe, thanks to the wonderful driver, Melik. I'd recommend this company to every... See more

Rated 4 out of 5 stars

Arrives on time. Pity the taxi smelled a bit of cigarettes as I think the driver smoke before we got on the taxi. Also, the driver made a mistake and took the parking entrance at the airport instead o... See more

Rated 5 out of 5 stars

Excellent service. Great communication and will do anything to get you where you need to go. Very nice people. Highly recommend.

Company details

  1. Taxi Service

Written by the company

An airport taxi company is a transportation service that provides customers with a ride to and from the airport. They are usually available 24/7 and can be booked in advance or on the spot. The drivers are experienced and knowledgeable about the area and can provide customers with information about local attractions, restaurants, and hotels. The vehicles used by airport taxi companies are usually clean, well-maintained, and equipped with GPS systems to ensure that customers arrive at their destination on time. Some airport taxi companies also offer additional services such as luggage assistance and child seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

468 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(468)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You have emailed 74 times I am about to…

You have emailed 74 times I am about to cancel the reservation just because of how annoying your automatic system is with all this spam emails

September 24, 2026
Airportaxi Official logo

Reply from Airportaxi Official

Hello. That is why I messaged you to thank you for your reservation and check if you had received the confirmation email; you simply replied "yes, thanks." If there was a technical issue, that is no reason to leave a bad rating—you received good service, and that is what matters. But it’s no big deal.

Rated 5 out of 5 stars

Pleasant Ride

I reserved my transfer with ease some days before my arrival. My driver was waiting for me and helped a lot with carrying my suitcases. Overall, I had an enjoyable ride with a fair price.

June 9, 2025
Rated 4 out of 5 stars

Arrives on time

Arrives on time. Pity the taxi smelled a bit of cigarettes as I think the driver smoke before we got on the taxi. Also, the driver made a mistake and took the parking entrance at the airport instead of the drop off option. He tried to get me to pay for the parking but I reminded him that we have agreed on a lump sum and that he has to pay for the mistake himself. He accepted. Otherwise, the rest of the trip is fine.

December 21, 2024
Rated 4 out of 5 stars

The taxi turned up 35 minutes late due…

The taxi turned up 35 minutes late due to an accident, there was still time to make it to the airport but it was an unnecessarily stressful experience.

The company communicated well to let me know the problem, and sent a second taxi from a different place to get to me as quickly as possible but I was very glad I booked a taxi earlier than I thought was needed.

November 24, 2024
Rated 5 out of 5 stars

Highly Recommended

I had an incredible experience with this service yesterday morning in Brussels. It was the best ride I've ever had in Europe, thanks to the wonderful driver, Melik. I'd recommend this company to everyone I know, and I'll definitely be using it again and again. If you're looking for a reliable, enjoyable, and memorable travel experience, look no further!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to reserve, competitive prices. Super positive experience with our driver: Punctual, reliable, very friendly and professional. Can recommend

October 17, 2024
Rated 5 out of 5 stars

Perfect

Everything perfectly executed. Pickup, trip and service. No regrets, will book it again.

May 4, 2024

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