AIRPORTELs Luggage Delivery and Storage Reviews 

42
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

In January 2026 I was patiently helped by the lady at the desk at the EmSphere Mall. After filling in the details, she contacted my next hotel and I could leave my suitcase behind. A couple days later... See more

Rated 5 out of 5 stars

Made booking online late at night, arranging for luggage to be collected from hotel to airport, for next day morning pick up. We received call from front desk at the exact time of collection, that the... See more

Rated 4 out of 5 stars

I found it very convenient service...no hassle whatsoever..staff were also courteous and committed..no useless talking..only if they could improve on their location that would benefit a lot of passen... See more

Rated 5 out of 5 stars

We are travelling for 4 months and used the great service of AIRPORTEL since we didn't want to carry around our warm clothes, snorkelling equipment etc. Changing our plans and extending our bags to be... See more

Company details

  1. Courier Service

Information provided by various external sources

a trusted porter company in Bangkok,Thailand. offering new experience in travelling with our exclusive luggage storage and luggage delivery service between Airport and Hotels.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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No recent history of asking for reviews

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4.7

All reviews

(42)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great service Muang to BKK

What a great service! Landed in Don Muang and had a day to burn, but was flying out of BKK. No problem! Dropped my bags with Airportel and headed out for a day of sites and tasty food in Bangkok. When I arrived at BKK via the Air link the Airportel booth was conveniently located at the train exit into the (Novatel crossover) airport. My bag was right there and I did not have to haul it around all day. Staff on both sides were full of smiles and had great language skills

January 9, 2019
Unprompted review
Rated 5 out of 5 stars

A 10/10 service

Very good service and a very good Customer service experience. I would recommend it to any traveler , we would like to have the service around the world.

December 17, 2018
Unprompted review
Rated 5 out of 5 stars

The Best!

Made booking online late at night, arranging for luggage to be collected from hotel to airport, for next day morning pick up. We received call from front desk at the exact time of collection, that they had arrived! Very smooth transition. Received frequent updates via WA and Email. We have whole day of fun activities luggage-free, knowing that our luggages are in safe hands. Collected our luggages at the airport with ease :) Will definitely use the service again

November 3, 2018
Unprompted review
Rated 4 out of 5 stars

Good to use with great peace of mind

Best part is you will get an email when they receive your bag at the airport or your destination which gives you peace of mind.

I would suggest that they spruce up the service and area of their mbk branch a little bit more but other than that I think it’s fine.

August 21, 2018
Unprompted review
Rated 1 out of 5 stars

Horrendous - do not use

Horrendous, dishonest company. We used Airpotel whilst in Bangkok but they refused to give our luggage back until we agreed to pay additional fees. Complete tourist trap and a con. USE AT YOUR OWN RISK.

March 11, 2018
Unprompted review
Show reviews in all languages. (42 reviews)

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