Ground transfers were very professional . They arrived on time and were there to pick us on are return. The driver was vey smart and helpful. The car was very comfortable and also spotless inside and... See more
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Easy to book, communication great both by email and WhatsApp. Driver was very professional and friendly. Vehicle was perfect for our family. Would definitely recommend. Thank you
We used your service to travel to the airport and it was wonderful. Our driver was a courteous, safe, and friendly . The vehicle was comfortable and clean. We will continue to use your service as our... See more
Company replied
Ground Transfers made our pick-up easy and stress-free, especially since we had an unexpected flight diversion/delay which caused a last minute change in our pick-up day/time. They worked with us to... See more
Company replied
Company details
Written by the company
Ground Transfers is an unsurpassed chauffeur-driving experience, with the unique reach and scale to deliver world-class travel, capable of meeting the most demanding individual or business requirements in crucial time and place. With an extensive, fully executive fleet, you will be able to pre-book us up to even one year in advance or get in touch on the day; we deliver local taxi services, airport transfers, business and corporate travel, we know that being on time is not negotiable, so you can count on us to get you to the destination safe, relaxed and with time to spare. Quote or book with us now your next ground transfer; our agents are always treat the customer with respect and in a professional manner, the chauffeurs are trained and uniformed, ready to go above and beyond for our customers. We Are OPEN 24 Hours!
Contact info
Arena Business Centre, Langstone Gate, 1 Solent Road, PO9 1TR, Havant, United Kingdom
- +442393552932
- office@groundtransfers.co.uk
- airportexpert.co.uk
5.0
Excellent
344 reviews
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Very friendly & smart professional…
Very friendly & smart professional drivers, both taxis were immaculately clean with bottles of water for passengers. Communication was fantastic with both texts & email. Will definitely use this company again for future Airport transfers.
May 26, 2023
Reply from Ground Transfers
Thank you for using and trusting our company. We are glad to know that we meet your expectations and we would love to see you again.
Best limousine service ever…
We used this service for 5 events on our trip to Great Britain. All the drivers were superb; friendly, helpful, and safe. There was the appropriate level of communication to be sure our needs were met and any questions answered. Absolutely outstanding people working at this company. Won’t hesitate to utilize them in the future.
May 23, 2023
Reply from Ground Transfers
Thank you for using and trusting our company. We are glad to know that we meet your expectations and we would love to see you again.
Excellent service
May 22, 2023
Reply from Ground Transfers
Thank you for your review, we appreciate your feedback.
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
The driver was very patient with the…
The driver was very patient with the airline delays and pleasant on the drive.
May 20, 2023
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Reply from Ground Transfers
Thank you for your feedback, we love that you had a great journey and we are sorry that we lost a star as you couldn’t find your driver in the terminal. We’ve notified you by email one day prior to your journey where to meet your driver inside the terminal but we noticed that you never opened our email.
Driver was waiting for us at Arrivals
Driver was waiting for us at Arrivals, helped with luggage and gave us a comfortable ride avoiding traffic hotspots to ensure we had no delays getting home. Very good service on both journeys.
May 16, 2023
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Very professional service
Very professional service. Good customer service and updates. Good drivers and comfortable cars. On time and helpful
May 13, 2023
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again soon.
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Reply from Ground Transfers
Thank you for your review, we will share this feedback with your driver.
Superb experience
I was able to get time to book just a day before the flight and they were able to give me a booking. I got the option of cash payment which was really good as I helped me easy my trust issues. They were absolute professionals and the coordination was very smooth. My assigned driver was unwell in morning and they immediately assigned another one.
It was very professional and smooth coordination. Oliver was super helpful and efficient in communication and support. The rates were reasonable.
May 3, 2023
Reply from Ground Transfers
Thank you for your accurate feedback. We love the way that you took your valuable time to review our company, and we’re glad that being able to meet your expectations. We are looking forward to seeing you again.
Reliable
This trip was my fifth with this company and they have been reliable every time. My driver Alex was extremely professional and courteous. I will definitely use them in the future.
May 1, 2023
Reply from Ground Transfers
Dear Ian. Thank you for choosing us again. We are glad to know that you enjoy travelling with us. We are looking forward to seeing you again.
the driver didn’t show up so we were…
the driver didn’t show up so we were supplied with a replacement after waiting an hour who i have to say was amazing !
April 27, 2023
Reply from Ground Transfers
Hello Mark. Please accept my apologies for the long reply.
We’re sorry that you feel this way. We’ve already explained in our communication that you needed a travel agent, and we haven’t been provided with the correct information. Of course, we’ve investigated this process, and we found out that you didn’t wait one hour at the airport as your plane landed at 14:25; we provided you with a driver 10 minutes after you contacted us.
After our discussion via email and Whatsapp, we thought you would understand that this was not our fault for your 20 minutes wait for your driver.
We sent you a confirmation of your booking a week before your journey, and it was your responsibility to check if the details were correct or not. We’re sorry that you ignored our email and expected us to be aware of your request without letting us know your request.
I am sure your 1-star rating review wouldn’t exist if you would communicate to us that you only have hand luggage.
The driver was amazing
The driver was amazing - Tav is superhuman. Everyone in England should be like him and he is a big asset to your organization. His car is also very beautiful.
April 22, 2023
Reply from Ground Transfers
Thank you so much for your review. We will share this feedback with your driver. We are hoping to see you again on board.
Reply from Ground Transfers
Thank you for taking your valuable time to give us feedback. We are looking forward seeing you again soon.
Nothing to complain about
Nothing to complain about, everything was on time and drivers were most courteous, and the cars were immaculate
March 9, 2023
Reply from Ground Transfers
Thank you for choosing to travel with us; we’re glad that we met your expectations, and we are looking forward to seeing you again on board.
Will use again
The service was reliable , friendly and very comfortable. I was updated at all times and was able to contact the driver for any queries. Would highly recommend.
March 21, 2023
Reply from Ground Transfers
Thank you for your review, we appreciate that you took your valuable time to give us feedback and we are looking forward to seeing you again.
Reply from Ground Transfers
Thank you for your feedback. We look forward to seeing you again soon.
On time,polite great service and…
On time,polite great service and reasonable priced
February 16, 2023
Reply from Ground Transfers
Thank you for your feedback, this is important to us.
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