Ground transfers were very professional . They arrived on time and were there to pick us on are return. The driver was vey smart and helpful. The car was very comfortable and also spotless inside and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to book, communication great both by email and WhatsApp. Driver was very professional and friendly. Vehicle was perfect for our family. Would definitely recommend. Thank you
We used your service to travel to the airport and it was wonderful. Our driver was a courteous, safe, and friendly . The vehicle was comfortable and clean. We will continue to use your service as our... See more
Company replied
Ground Transfers made our pick-up easy and stress-free, especially since we had an unexpected flight diversion/delay which caused a last minute change in our pick-up day/time. They worked with us to... See more
Company replied
Company details
Written by the company
Ground Transfers is an unsurpassed chauffeur-driving experience, with the unique reach and scale to deliver world-class travel, capable of meeting the most demanding individual or business requirements in crucial time and place. With an extensive, fully executive fleet, you will be able to pre-book us up to even one year in advance or get in touch on the day; we deliver local taxi services, airport transfers, business and corporate travel, we know that being on time is not negotiable, so you can count on us to get you to the destination safe, relaxed and with time to spare. Quote or book with us now your next ground transfer; our agents are always treat the customer with respect and in a professional manner, the chauffeurs are trained and uniformed, ready to go above and beyond for our customers. We Are OPEN 24 Hours!
Contact info
Arena Business Centre, Langstone Gate, 1 Solent Road, PO9 1TR, Havant, United Kingdom
- +442393552932
- office@groundtransfers.co.uk
- airportexpert.co.uk
5.0
Excellent
344 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The driver was very good
The driver was very good. Helpful and a smooth driver. I was glad he was our driver both ways.
March 9, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again. We’ll share it with your drivers.
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again on board.
Driver was on time very polite and…
Driver was on time very polite and efficient and got us home in no time.
March 15, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again on board.
In spite of our flight arriving 40 mins…
In spite of our flight arriving 40 mins late everything went like clockwork.
February 29, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Transfer from Heathrow to Havant
Seamless service. Driver Marius was very professional and efficient. My flight landed early and Marius was already at the terminal waiting for me.Felt very safe in the vehicle, no speeding or harsh acceleration and breaking. The whole process was very easy due to great communication.
February 26, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
On time
On time, polite, helpful, knowledgeable drivers.
Lots of reminders and very helpful office staff, especially when an amendment was needed.
Only slight detriment was our return driver who, whilst very helpful, had a rather sharp method of driving, especially when changing lanes which made the journey a bit jerky at times.
February 12, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Trustworthy Transport
Plenty of notification about timing and driver contact, both on outward journey to Airport and inward journey back home from Airport. Comfortable car and experienced driver.
February 5, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Everything you want in an airport transfer
Excellent driver, very punctual, efficient driving style, and good modern, clean car.
I would use them again no problem.
January 5, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again on board.
Excellent service
Excellent service. Easy to book online. The driver was on time, the vehicle was clean and luxurious. Assisted with loading and unloading all our luggage. Thank you!
January 8, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
First class experience
Our outbound and inbound journeys to LHR were immaculate. The confirmation and the ongoing updates let you know that the system was aware of your need to know that things were under control. The presentation of the car and driver were first rate, and the journey felt safe and reliable. This is my first stop for future airport runs
January 5, 2024
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Really good reliable service
Really good reliable service. Very nice polite helpful drivers. The mini bus was lovely and warm with temperature control. Jamel made us all feel special he was very attentive to my friend who was in his wheelchair, he made sure that he was comfortable and properly secured in. My friends went in the car and they were very happy with their journey. We will definitely use them again
December 5, 2023
Reply from Ground Transfers
Thank you so much for providing us with feedback, we also looking forward to seeing you again. We will share your feedback when your drivers.
Great service, competitive prices
Clean and comfortable vehicles, polite and friendly drivers, competitive and transparent quotes. Definitely recommended and will use Ground Transfers again.
November 30, 2023
Reply from Ground Transfers
Thank you for taking your valuable time to leave us feedback; we are looking forward to seeing you again on board.
Excellent company for airport transfers
Excellent company - would recommend. Smooth journeys to and from London Heathrow. Drivers arrived early, excellent communication, pleasant journeys both ways. We will definitely use Ground Transfersin the future.
December 9, 2023
Reply from Ground Transfers
Thank you for taking your valuable time to leave us feedback; we are looking forward to seeing you again on board.
Excellent Service
Peter was polite, friendly and professional. Communication was great and prompt pick up. Car journey was very comfortable and pleasant. Would definitely choose this company and driver again.
December 5, 2023
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Great Service
I booked Ground Transfers based on the 5 star ratings on Google and I am pleased to say that we also had a 5 star experience. We were constantly kept informed about our booking, when the driver would arrive and who they were. The cars were pristine and the drivers very professional. I would definitely choose Ground Transfers again.
November 27, 2023
Reply from Ground Transfers
Thank you for your feedback, we are looking forward to seeing you again.
Another great delivery
As per my review of the outbound journey on 27 November, this time Tamas was waiting for me at the airport (having kept track of the changed arrival) and navigated us past the several road closures to get us back in good time.
November 30, 2023
Unprompted review
Reply from Ground Transfers
Thank you so much for feedback.
Reply from Ground Transfers
Thank you for your review, we appreciate that you took your valuable time to feedback your experience with us.
Good communication and friendly calm…
Good communication and friendly calm driver. Perfect.
November 13, 2023
Reply from Ground Transfers
Thank you for rating your airport transfer as excellent. We’re looking forward to seeing you again.
Excellent Service
From initial booking with Oliver everything dealt in a very polite and professional manner. We had an Airport drop off and pick up.
Driver arrived a few minutes early. Car spotlessly clean. This is the second time we have used Ground Transfers and will definitely use them again.
October 26, 2023
Reply from Ground Transfers
Thank you for taking your valuable time to leave us feedback. We appreciate that you have chosen to travel with us again. We will share this review with our office staff (Oliver) and your drivers.
Very punctual driver
Very punctual driver, helped out with the bags, smooth ride to the airport, good customer service with whatsapp and email confirmations keeping informed on arrival times
October 5, 2023
Reply from Ground Transfers
Thank you for your feedback. We’re looking forward to seeing you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.