AirportTaxiCambridge.co.uk Reviews 29

Good communication, driver arrived on time, was very polite and helpful, car was great, smooth ride, great overall and recommended

Great customer service from start to finish.

Excellent service, on time and very polite. Went to Heathrow. Will use again!

Everything was in order. The driver was nice.

This is the 4th time I booked Airport taxi for airport drop off. As usual, they are quick to respond and the driver picked us up on time. The ride to Heathrow was pretty good and we faced no problem at all. I will use this company again in future and will recommend its service to others as well.

After phoning around and trying to use taxi apps it became frustrating so I checked the reviews for these guys and tried them.
They are a no hassle, straight forward, great value airport transfer taxi company.
We booked them to pick us up at Gatwick Airport and bring us back to Cambridge. The only extra to pay is the parking because they don't know how long they will be waiting for us in case of delays. They were waiting at arrivals and got us home without any problems.
I highly recommend these as an airport transfer service.

We have used this company and they are always extremely reliable. I would recommend to everyone.

Excellent service all very smooth and stress free.

The driver is very kind and the vehicle is well prepared for the trip. Everything seems reasonable, valuable and comfortable. What a great experience!

I selected the company's largest vehicle option which was said to accomodate 1-4 passengers with 3 Large luggage and 3 small luggage. When the driver showed up, he immediately knew that our bags were not going to fit. We had 3 people with 3 large luggage and 3 small luggage which is clearly under their limits. The car could not even fit 3 of the large luggages alone. He immediately told us to look for a different service from another company. This was fine and understandable.

However, when asked about the refund, he immediately got defensive and blamed that it was our fault for not choosing the correct vehicle. Despite it being their largest vehicle and also us clearly fitting the limits they provided. He gave multiple made up excuses such as our luggages being unusually big and that they were not the standard 25kg size. OUR 3 LARGE BAGS WERE ALL 23 Kilos and were the standard 27" x 21" x 14 size. He claimed that there is no refund after 12 hours before the pickup, eventhough it was the driver that cancelled. There was no full or partial refund. The driver was also the company owner so making a company complaint yields no results. He then drove off anoyed.

This was terrible service and he provided NO APOLOGY whatsoever. He clearly saw the opportunity to pocket a large sum of money without any work and did not even think about giving any refunds despite it being their fault. He kept blaming us despite us not even exceeding the limit they provided. Will not use this company again.

Another excellent service from my drive Ahmet. Arrive on time and helpful with loading and unloading the luggage. would definitely recommend.

Wonderful and very helpful customer service! So happy with Cambridge Airport Taxi. Highly recommend for any airport transfer needs!

We were made aware on time who the driver was. We were always informed about his whereabouts and where we were picked up. Everything went smoothly, no delay whatsoever.
The ride itself was very pleasant. I can only recommend this driver (Ahmet Kaplan) and this company. Our first choice for airport rides

First time user of this service. Ahmet was on time, polite, efficient and safe.

Excellent service. Highly recommended to anyone!

Loved our great driver Ahmet. Such a smooth booking experience with advance access to the drivers contact details to coordinate journey details.

It’s always scary Booking online when there’s so many scams about, but this company was really fabulous. Messages to confirm, a personal message from the taxi driver with his phone number the day before, arriving five minutes early which is always lovely and a very courteous nice man who was more than helpful. Many thanks, Cambridge taxis.

Driver was an hour late for the airport pickup. Driver texted me at the pickup time that he was already there when he wasn’t and only after I phoned him was I told of the delay.

Excellent service, on time, calm and friendly.

Very easy to set up taxi to Gatwick. Communication was great (Ahmet emailed to clarify the date of my ride, which i entered incorrectly), our taxi was clean and on time, the rate was reasonable and the drive pleasant. Would definitely use this service again.