Airport Taxi Cheltenham Reviews 

401
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great booking experience, very reassuring to see exactly who was picking us up especially as such a late hour. Valentine was great, with constant friendly communication via WhatsApp about his location... See more

Rated 5 out of 5 stars

Easy booking, fast confirmation. Assigned driver communication prior to the journey. The driver was on time and our journey was smooth. The journey felt very comfortable and safe. Great service.

Rated 5 out of 5 stars

Alex arrived promptly and got us to the airport on time. He was very polite and friendly. Car was comfortable and was a great option when we didn’t want to take a car, bus or train. Booking was simple... See more

Rated 5 out of 5 stars

Second time to use Aero Cars,booked this trip last minute office staff are very efficient & friendly. Sanjay was waiting when we landed,his car was immaculate. Sanjay is very thoughtful & helped wi... See more

Company replied

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Transportation Service

Written by the company

Airport Taxi Cheltenham, the premier choice for airport transfers in Cheltenham and the surrounding areas since 2017. With our commitment to reliability and efficiency, we have garnered a satisfied client base who entrusts us with their travel needs. Whether you’re traveling for business or pleasure, our aim is to provide you with a stress-free and enjoyable journey. At Airport Taxi Cheltenham, we go beyond airport transfers. We cater to long-distance journeys, including port transfers, trips to London, chauffeured services, and more. Simply inform us of your travel requirements, and we’ll be delighted to assist you. So why search elsewhere? Choose Airport Taxi Cheltenham as your trusted travel partner and experience our exceptional service firsthand.


Contact info

5.0

Excellent

TrustScore 5 out of 5

401 reviews

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5.0

All reviews

(401)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Great communication, flexible with changing arrangements, great drivers who were careful, friendly and had thought of everything. Clean vehicles, comfortable and efficient. Good value for money.

July 15, 2024
Rated 5 out of 5 stars

The very best in reliability and dependability !

A wonderful service provided to us during the Cheltenham racing festival. We were delighted with your efficiency. The ease of contact with you and the professionalism of your staff. This was during the Cheltenham March festival and I had a lot of customers coming and going and I always found that you would be able to assist me even at the last minute for that we are very grateful and appreciative

March 14, 2023
Airport Taxi Cheltenham logo

Reply from Airport Taxi Cheltenham

Dear Seamus,

Thank you so much for your glowing review of our service during the Cheltenham racing festival. We are thrilled to hear that you were delighted with the efficiency we provided.

We take great pride in ensuring that our customers have a seamless and enjoyable experience, and it's wonderful to know that our efforts were appreciated. Our team strives to maintain a high level of professionalism and we are glad that it shone through during your interactions with us.

We understand the importance of being readily available, especially during busy events like the Cheltenham March festival. It brings us great satisfaction to hear that we were able to assist you, even at the last minute. Your gratitude and appreciation mean a lot to us, and we are truly grateful for the opportunity to have served you and your customers.

We value your feedback immensely, as it helps us to continuously improve our services and ensure that we meet and exceed the expectations of our customers. If there is anything else we can do for you in the future, please don't hesitate to reach out to us.

Thank you once again for choosing our service, and we look forward to serving you and your collegues with the same level of dedication and professionalism in the future.

Best regards,

Alex
Customer relations manager
Airport Taxi Cheltenham

Rated 4 out of 5 stars

Great service

Great service, friendly driver, prompt professional service, I have no hesitation in reccommending them.

February 7, 2023
Rated 5 out of 5 stars

Will definitely be using again

I used Aero Cars to book a return trip to Heathrow airport on behalf of a customer. From start to finish the process was very efficient. The customer has also commented on how good Aero Cars are in particular the driver who appeared to be a tour guide also which was greatly appreciated given the customers were from Norway! :)

January 9, 2023
Rated 4 out of 5 stars

Excellent problem resolution

I had a bad experience with this firm, due to a well-intentioned driver who unfortunately made a serious error of judgement on my trip. My review would have been one star. However, I contacted the General Manager Rizwan to make a complaint - and I'm so glad I did. He handled it promptly, personally and professionally, in a manner that left me in no doubt of how seriously he took the problem. My faith is restored and I will be happy to use the firm again. Issues always happen - the measure of a company is how well they deal with them.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

coping with crisis

I've always found Aerocars first class. This year there was an awkward problem when BA cancelled two flights at short notice. Aerocars coped with the change of times and airports at once and at the very modest charge of £25 for switching from Heathrow to London City - a substantially longer journey.

August 24, 2022

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