Airsoft Club Reviews 302

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always there to assist with my choices and equipment. I certainly would chose airsoft club among other stores due to their variety of items and many different manufacturers. They support all budgets... See more

Rated 5 out of 5 stars

After some tech issues with email( still don't get emails to my main email but do receive to my work email), my product arrived and is amazing. Very quick delivery and look forward to spending a lot m... See more

Company replied

Rated 5 out of 5 stars

BEST IN THE BUSINESS! As a first time customer, I received the best service available. Well structured website, well documented, well described... What you see, is what you get! Fast processing,... See more

Rated 5 out of 5 stars

Airsoft club is simply fantastic! Their products are top-notch, offering great quality and performance. I couldn't be happier with my purchase from them. Their service is also one to mention, very... See more

Company replied

Company details

  1. Hobby Store

Information provided by various external sources

Airsoft Club is the largest shop in Greece, you can find Tokyo Marui, G&G Armament, Vega Force Company, WE, KJW, CYMA, A&K, Snow Wolf and more. Already in business since 2008 we are proud to say that we focus highly on customer service and support. The first pioneer to introduce and promote Airsoft in Greece. Free shipping for orders over 200 euro!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

302 reviews

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Rated 5 out of 5 stars

Great shop

Great shop! Items arrived fast, There was great communication between me and seller, I recommend!

July 19, 2023
Rated 5 out of 5 stars

Excellent shop!

Ordered from the U.S. and store is located in Athens, Greece. Great customer service, communication was consistent and shipping was fast!

June 26, 2023
Rated 1 out of 5 stars

Dont, just dont…

They are rude if you visit in store. They ignore your emails when you are emailing them about problems. Has a problem where the manufacturer offered a guarantee and after talking to them a few times over email and phone they started ignoring my emails and calls. You can find other places to get your airsoft gear from. Our whole community has bad experiences with these guys

June 20, 2023
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Reply from Airsoft Club

We are genuinely surprised to read your comments, as they stand in stark contrast to the feedback we consistently receive from our loyal airsoft community and the high standards of service we strive to maintain.

Regarding your mention of a manufacturer guarantee, we take warranty claims very seriously. We serve as the intermediary between the customer and the brand, and we follow strict protocols to ensure every valid claim is processed. Our records do not indicate any unresolved or ignored communication; however, if there was a misunderstanding regarding the manufacturer's specific terms, we are always open to clarifying those requirements.

While we note your comments about the broader community, our extensive history of positive reviews and long-standing relationships with local teams suggest a very different experience. We take pride in being a hub for airsoft enthusiasts and remain committed to supporting the sport with integrity.

It is disappointing to see our business characterized in this manner, but we will continue to focus on providing the excellent service our customers have come to expect from us.

Rated 5 out of 5 stars

First time buyer

First time buyer and I had fantastic experience with this site! Highly reccomended!

May 23, 2023
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Reply from Airsoft Club

Thank you 👍 and great doing business with you!

Rated 5 out of 5 stars

Very well served

Airsoft club is simply fantastic! Their products are top-notch, offering great quality and performance. I couldn't be happier with my purchase from them.

Their service is also one to mention, very helpful throughout my order.

May 16, 2023
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Reply from Airsoft Club

Always here to help, thank you!

Rated 3 out of 5 stars

When you place an order it takes 1-2…

When you place an order it takes 1-2 days from the day you placed your order in order to send it.

March 16, 2023
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Reply from Airsoft Club

Well we're sorry about that but you should consider the strike we had in Greece

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