It was ok, you need to put all of the client information on the package in the future for the courier, like the phone number etc. The package arrived two days later because of the missing info. But th... See more
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See what reviewers are saying
Very helpful advice over the phone prior to making the order, which was despatched on the same day and arrived the day after. Great Service!
Airsoftshop never disappoints. Very transparent communication and even when I made a mistake with my order, I could just correct it with a phonecall. Great service and great catalogue!
They are great fast and honest, my order arrive in in 2 days and in perfect condicions. Totaly recomend this seller...
Company details
Written by the company
AIRSOFT • AIRGUN • TACTICAL • OUTDOOR
Contact info
Europalaan 1 A1, 8970, Poperinge, Belgium
- +32 57 77 90 70
- helpdesk@airsoftshop.be
- airsoftshop.be
Airsoftshop never disappoints
Airsoftshop never disappoints. Very transparent communication and even when I made a mistake with my order, I could just correct it with a phonecall. Great service and great catalogue!
Best Airsoftshop in Belgium
Best Airsoftshop in Belgium!
Great contact and great customer service !
Went to the fysical shop
Went to the fysical shop, got helped great! Also big selection!
Just terrible
1. The search UI is terrible in Safari
2. Items disappear from the shop since I needed more than one item and the one which I couldnt find was more expensive. I triple checked the item name and code and it was just gone. Then I had to pay the delivery since I was under "the free delivery cost"
3. The "free delivery cost" after 75 Euro is a lie of bug since my initial order was 95 Euro and at checkout I still got 15 Euro delivery cost (on top of the 95 Euro).
4. The checkout is similar to "cancer". They have over 10 ways of paying which is basically just PAYPAL! I hate paypal. I guess having a bad in general expirience ties well into paying over paypal.
I had to use this site because they were the only one which had the rare product I was looking, but NEVER AGAIN!
The 1 is just because the support is fast. I would give a 0.

Reply from Airsoftshop
Excellent!
2 orders, items well packed, superfast delivery to EU.
Very reliable.
Great service
Great service, was happy with the site and the delivery. The thing is they have a lot of great products and high quality, high cost military clothing; you want to invest in the perfect size for yourself. Airsoftshop made me pay a return though which made you more expensive than a competitor in the end.
Airsoftshop / Airsoftshopeurope…
Airsoftshop / Airsoftshopeurope provides excellent pre-sales and after sales service. Response time and shipping times are really quick.
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