The attendant was OK. She was polite however when I ask questions, she kinda acted like I was asking stupid questions. Which they could’ve been however I’m 75 years old. I haven’t made reservations an... See more
Company replied
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See what reviewers are saying
Alvina was very patient with us as we are 79 years old. We were reluctant to fly but with her kindness and patience we were able to get a flight to Ohio to see our youngest son and his family for Tha... See more
Company replied
Lina or Lena at Extension 211 is a great assistant. She helped me conveniently booking my RT flights in an efficient timeframe with friendly and professional interactions. Kudos to her!
Company replied
Agent Jason knew what to do and was very precise in guiding through the reservation process. He helped hold a reservation for a traveling companion until I could obtain his birthday. Very good servic... See more
Company replied
Company details
Information provided by various external sources
AirTkt.com a full house online travel agency is dedicated to provide best-in-class service to its guest customers. We are committed to bring you the most competitive online travel deals due to our negotiated contracts and associations with the airlines. We have been providing travel services with integrity and reliability for over 19 years and continuously strive for customer satisfaction. Whether you are after a sun drenched island holiday, an adventurous tour, an all inclusive cruise, or the greatest deals on domestic and international flights, discount hotel bookings, discount car rental or travel insurance, Airtkt.com offers endless possibilities.
Contact info
1197 Los Angeles Ave, #307 Simi Valley, CA, 93065, Los Angeles, United States
- 213-955-9695
- support@airtkt.com
- airtkt.com
4.4
Excellent
69K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AirTkt
Hi Latasha,
We're thrilled to hear you had a great service and experience. We appreciate your positive feedback and strive to provide excellent service to all our customers.
Reply from AirTkt
Hi Dear,
We're so glad to hear you had a positive experience and are a repeat customer. We appreciate your business and look forward to seeing you again soon.
Reply from AirTkt
Hi Robert,
Thank you for your kind words. We're thrilled to hear that you had a great experience.
Reply from AirTkt
Hi Lazaro,
Thank you for your kind words. We're thrilled to hear that you had a great experience.
BEWARE!!
The airline changed the flight time. AirTkt sent me a text and an email advising me I would miss my flight if I did not confirm the time change. They then proceed to charge my card a $15 per ticket to reissue the exact same ticket. I called for a refund and to have my credit card removed from their file because I did not authorize for them to keep it on file. They ignored my request for my card to be removed, told me that I would not be refunded and then hung up on me. Terrible, deceptive site. Even worse customer service. DO NOT BOOK with them.
My name is not that common. You can find my transaction. Don’t try to make it appear that you are willing to help or that I have not conducted busy with your shady site. I called twice and was told the same thing over and over. I asked repeatedly to have my credit card removed and told twice that the card is on a secure site and on my third ask, hung up on. For potential customers, if your airline changes the time of your flight, you will get an email from Airtkt asking you to confirm to have your ticket reissued/re-validated, DONT DO IT! The service is COMPLETELY unnecessary and they will charge your card on file for it. Just simply go to the airport at the updated time.
November 13, 2024
Unprompted review
Reply from AirTkt
Hi Toray,
We tried to open your booking details but somehow we are unable to pull up any reservation record associated with this email and name, please provide your 10 digit booking ID so that we can assist you with this accordingly.
All good and fast
November 15, 2024
Reply from AirTkt
Hi Dear,
Thank you for your kind words. We're glad you had a positive experience.
very great a service
November 15, 2024
Reply from AirTkt
Hi Dear,
Thank you for your kind words. We're thrilled to hear that you had a great experience.
Reply from AirTkt
Hi Debra,
We're so glad you found the price to be right.
Reply from AirTkt
Hi Ana,
Thank you for your kind words. We appreciate your feedback and are glad you found our service helpful and affordable.
Lina or Lena at Extension 211 is a great customer service professional
Lina or Lena at Extension 211 is a great assistant. She helped me conveniently booking my RT flights in an efficient timeframe with friendly and professional interactions. Kudos to her!
November 14, 2024
Reply from AirTkt
Hi Kim,
We are delighted to hear about your positive experience with our assistant. We appreciate your kind words and recognition of their helpfulness and efficiency. We strive to provide excellent customer service, and we are glad that our assistant was able to assist you with your travel needs.
Excellent service
Excellent service, conveniently availability, and fair prices!
Thank you!
November 14, 2024
Reply from AirTkt
Hi Mireya,
We appreciate your kind words and are thrilled to hear you had a positive experience with our service. Your satisfaction is our top priority, and we strive to provide convenient and fair options for our customers.
Reply from AirTkt
Hi Mary,
We appreciate your kind words and are thrilled to hear you found our service easy, convenient, and fast. We strive to provide a seamless experience for our customers, and your feedback motivates us to continue doing so.
Reply from AirTkt
Hi Virginia,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers, and we're happy to know that we were able to meet your needs.
great service and he resolve my problem…
great service and he resolve my problem fast.
November 13, 2024
Reply from AirTkt
Hi Migdalia,
Thank you for your kind words! We're thrilled to hear that you had a positive experience and that your issue was resolved quickly. We strive to provide excellent service to all our customers.
Reply from AirTkt
Hi Dieudonne,
We appreciate your positive feedback and are glad you found our booking process easy.
Reply from AirTkt
Hi Danielle,
We appreciate your kind words. It's wonderful to hear you had a positive experience. We're committed to providing excellent customer service.
Very good Customer Service!!!!
November 13, 2024
Reply from AirTkt
Hi Renae,
Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service team. We strive to provide excellent service to all our customers, and your feedback means a lot to us.
Reply from AirTkt
Hi Althea,
We appreciate you taking the time to share your positive feedback. We're glad you found our website easy to use and our prices competitive.
Great getting flights
The man helping me get flights was very friendly, respectful, and easy to understand! He also saved me money.
November 12, 2024
Reply from AirTkt
Hi Dee,
We appreciate your kind words! We're thrilled to hear about your positive experience. We strive to provide exceptional customer service and are glad you found our representative helpful and knowledgeable.
Simplicity in website usage
November 12, 2024
Reply from AirTkt
Hi Bob,
Thank you for your kind words. We are thrilled to hear that you find our website easy to use. We strive to create a seamless and intuitive experience for all our customers.
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