AirTkt Reviews 

69,316
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

The attendant was OK. She was polite however when I ask questions, she kinda acted like I was asking stupid questions. Which they could’ve been however I’m 75 years old. I haven’t made reservations an... See more

Company replied

Rated 4 out of 5 stars

Alvina was very patient with us as we are 79 years old. We were reluctant to fly but with her kindness and patience we were able to get a flight to Ohio to see our youngest son and his family for Tha... See more

Company replied

Rated 5 out of 5 stars

Lina or Lena at Extension 211 is a great assistant. She helped me conveniently booking my RT flights in an efficient timeframe with friendly and professional interactions. Kudos to her!

Company replied

Rated 5 out of 5 stars

Agent Jason knew what to do and was very precise in guiding through the reservation process. He helped hold a reservation for a traveling companion until I could obtain his birthday. Very good servic... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

AirTkt.com a full house online travel agency is dedicated to provide best-in-class service to its guest customers. We are committed to bring you the most competitive online travel deals due to our negotiated contracts and associations with the airlines. We have been providing travel services with integrity and reliability for over 19 years and continuously strive for customer satisfaction. Whether you are after a sun drenched island holiday, an adventurous tour, an all inclusive cruise, or the greatest deals on domestic and international flights, discount hotel bookings, discount car rental or travel insurance, Airtkt.com offers endless possibilities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(69,316)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jayden is the best…most professional and knowledgeable!🎉🎊

Jayden was very helpful, patient, & thorough to ensure my trip was processed correctly!👍🏽

November 30, 2024
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Reply from AirTkt

Hi Cynthia,
We appreciate your kind words about Jayden's service. We're delighted to hear that he went above and beyond to ensure your trip was processed correctly. We strive to provide excellent customer service, and we're glad that Jayden was able to meet your expectations.

Rated 5 out of 5 stars

fast response time answered all my…

fast response time answered all my questions

November 30, 2024
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Reply from AirTkt

Hi Anthony,
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide prompt and helpful service to all our customers.

Rated 5 out of 5 stars

great fantastic

October 30, 2024
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Reply from AirTkt

Hi Michael,
Thank you for your kind words. We appreciate your feedback and are glad to hear that you had a positive experience.

Rated 5 out of 5 stars

Professionalism

Professionalism, courteous, and patient

November 30, 2024
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Reply from AirTkt

Hi Shirley,
Thank you for your kind words. We appreciate your feedback and are glad to hear that you had a positive experience.

Rated 1 out of 5 stars

Horrible dont use i had to cancel a…

Horrible dont use i had to cancel a trip to visit aloved one who passed away and they did not work with me nor did they show any respect all they care about is themselves and there money even in case of emergency…

November 28, 2024
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Reply from AirTkt

Hi Rictavious,
We understand your frustration and sincerely apologize for the experience you had. We strive to provide compassionate and understanding service to all our customers, especially during difficult times. We value your feedback and will use it to improve our policies and procedures.

Rated 5 out of 5 stars

Nice helpful service operator.

Nice helpful service operator.

November 29, 2024
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Reply from AirTkt

Hi Robin,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our service operator. We strive to provide excellent customer service and appreciate your feedback.

Rated 5 out of 5 stars

The person assisting me is great

The person assisting me is great. Helped me all the way until I get done with my transaction.

November 29, 2024
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Reply from AirTkt

Hi Dear,
We appreciate your kind words. We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent customer service, and we're glad our team member was able to assist you.

Rated 5 out of 5 stars

The representive was helpful courtious

The representive was helpful courtious, and was able to get flights according to my itinerary.

November 24, 2024
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Reply from AirTkt

Hi Eleno,
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent service and are pleased that the representative was able to assist you with your travel needs.

Rated 5 out of 5 stars

GEORGE

GEORGE, did a great job

November 29, 2024
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Reply from AirTkt

Hi Debbie,
We're so glad to hear that you had a positive experience. We appreciate your kind words about George.

Rated 5 out of 5 stars

Flight booking

Great job! Thank you Jason.

November 27, 2024
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Reply from AirTkt

Hi Heather,
We're thrilled to hear about your positive experience. We appreciate you taking the time to share your feedback.

Rated 4 out of 5 stars

Easy signin

Purchase sign in was easy, quick, accurate. Comments during sign in were not condescending (I did not feel as if I was ____ because I was a bit slow.)

October 28, 2024
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Reply from AirTkt

Hi Laura,
We appreciate your positive feedback and are glad you found the sign-in process easy and quick. We strive to create a welcoming and supportive experience for all users.

Rated 5 out of 5 stars

Excellent

Excellent. Quick service.

November 28, 2024
AirTkt logo

Reply from AirTkt

Hi Muhammad,
We're thrilled to hear about your positive experience. We appreciate you taking the time to share your feedback.

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