Airtumble Reviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and afford... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know t... See more

Company replied

Rated 5 out of 5 stars

I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companie... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service - our 2 year old tumble track is going strong and looks like new! The company really do seem to value their customers and have recently offered to send me a replacement bag (a... See more

Company replied

Company details

  1. Sporting Goods Store
  2. Gymnastics Center

Written by the company

AirTumble are a dedicated supplier of premium Air Tumble Tracks and air products for home users, gymnastic clubs, cheerleading clubs, martial arts clubs, schools and leisure centres.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab item and even better customer service …

Fab item and even better customer service! Item arrived in perfect condition and super quickly. Would definitely recommend using this company to anyone.

August 23, 2022
Airtumble logo

Reply from Airtumble

Thank you Danielle for such a lovely review.

We are so pleased to hear about your positive customer service experience.

Please do not hesitate to get in touch if we can be of any further assistance in the future.

Best Regards
AirTumble

Rated 5 out of 5 stars

Great product. Great service.

Great product. Great service.
Bought for my daughter as a birthday present and received great advice on most appropriate product

August 21, 2022
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Reply from Airtumble

Thank you Douglas for your review.

So pleased to hear your daughter was happy with her new AirTrack.

Best Regards
AirTumble

Rated 5 out of 5 stars

Air tumble best fabulous gym mat ever!

Air tumble was amazing, as soon as I purchased the Air tumble, the customer service was extremely friendly and efficient. I was immediately sent instructions to read/printout and received tracking timelines and courier details regarding delivery. The Air tumble was delivered within a couple of days. Great value for a fantastic robust product which is very well made. I will definitely be recommending Air tumble to friends and family. Thank you Ben at Air tumble keep up the excellent service.

July 30, 2022
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Reply from Airtumble

Hi Caroline,

Thank you for such a lovely review.

I am so pleased to hear about the positive customer service you received and thank you for recommending AirTumble to your friends and family.

Best Regards
Paul Reeve
AirTumble

Rated 5 out of 5 stars

Fabulous service, thank you!

After being cautious about buying an airtrack online, I am very impressed and thankful for the customer service from Ben. Not only did he email me back on a few occasions, he also called me and helped me with my transaction. He delivered on everything which is so refreshing as often companies don’t really care about their customers so Thank you!! May daughter loves her acro air track. Will definitely recommend this company to others

July 9, 2022
Unprompted review
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Reply from Airtumble

Thank you Jo.

What an amazing review and we are so pleased to hear your daughter loves her new AirTrack!

Best Regards
AirTumble

Rated 5 out of 5 stars

Great service

Great advice, 100% recommended

July 4, 2022
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Reply from Airtumble

Thank you Phil for your great review!

Best Regards
AirTumble

Rated 5 out of 5 stars

Highly recommend

Great customer service. My daughter loves her AirTrack.

June 30, 2022
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Reply from Airtumble

Thank you for your lovely review.

We are so pleased to hear your daughter is happy with her new AirTrack.

Best Regards
AirTumble

Rated 5 out of 5 stars

I rarely write reviews but this company…

I rarely write reviews but this company is amazing! In a world where customer service barely seems to exist, Airtumble is a dream! They rang (yes, rang!!) me to check the track had arrived and then when my son lost the part for the pump they sent me out a replacement the same day. Amazing!!! Thank you Airtumble.

June 28, 2022
Unprompted review
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Reply from Airtumble

Thank you so much for your kind words and taking the time to write a review.

we are pleased to hear about your positive customer service experience with AirTumble and will be sure to pass your feedback onto the team.

Best Regards
AirTumble

Rated 5 out of 5 stars

Great product and superb customer service. Would recommend.

Great product, superb customer service and one very happy birthday girl. I would highly recommend both the company and the product.

May 23, 2022
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Reply from Airtumble

Thank you for your review!

We are so pleased to receive your lovely feedback on both our customer service and product quality!

Happy Birthday to your daughter!

Best Regards
AirTumble

Rated 5 out of 5 stars

Amazing!

Amazing!! My two gymnast daughters love it! Fantastic quality and amazing personalised customer service from Ben, had an issue my end with ordering and after contacting through email I had a phone call within 10 minutes and the item was held for me while I sorted issue out!
Do yourselves a favour and buy this and not a look alike from Amazon/EBay!!! You won’t regret it!!! Brilliant product!!

May 11, 2022
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Reply from Airtumble

Hi Vicki,

Thank you so much for your review and kind words!

We are also pleased to hear you have two happy daughters!

Please do not hesitate to get in touch if we can be of any assistance in the future.

Best Regards
AirTumble

Rated 5 out of 5 stars

Air Track

After looking at various other site for an air track, we decided after reading all the information and excellent reviews, we would purchase from Air Tumble and believe we made the perfect choice. We purchased the 4mtr Air track, which is perfect size for our 8 Yr old daughter. She really loves it and it has helped her really improve her gymnastics. As for Air Tumble, it was easy to order, information was sent regarding safety and how to use the air track correctly. Delivery was very quick and we were kept informed about delivery throughout. I would highly recommend Air Tumble to anyone.

May 8, 2022
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Reply from Airtumble

Thank you Tina for taking the time to write such a great review.

We are so pleased that you were happy with both the service you received and your new AirTrack.

Best Regards
AirTumble

Rated 5 out of 5 stars

Excellent service

Brilliant build quality, and exceptional staff. Gave me helpful advice to make the right purchase and save some money. 10/10 would definitely recommend.

April 30, 2022
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Reply from Airtumble

Hi Tom,

Thank you for your lovely review. We are so pleased to hear how happy you were with the service.

Good luck with the training!

Best Regards
AirTumble

Rated 5 out of 5 stars

Excellent service

Excellent service, personal update on dispatch and delivery timings and an excellent quality product.

April 3, 2022
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Reply from Airtumble

Hi Karen,

Thank you so much for your review. I hope you are enjoying the AirTrack!

Best Regards
AirTumble

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. My item was out of stock and so they did their best and arranged a suitable alternative.
Delivery as promised.
Very satisfied and will shop again.

March 2, 2022
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Reply from Airtumble

Thank you for your kind review Helen.

I am so pleased your Air Tracks arrived quickly and hope there was lots of tumbling practice over the weekend!

We look forward to assisting you in the future.

Best Regards
AirTumble

Rated 5 out of 5 stars

Amazing!!

Amazing quality, customer service and fast delivery! Very happy kids!😊

February 5, 2022
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Reply from Airtumble

Thank you for taking the time to leave us a review!

We are delighted to hear that the kids are enjoying their new Home Elite AirTrack and that you were happy with the service you received.

Happy tumbling!
AirTumble

Rated 5 out of 5 stars

Excellent service and product

Brilliant quality, customer service & quick delivery to ni
I also bought of Amazon 1st and sent back , the difference in this one , well there’s no comparison.

Thankyou

February 4, 2022
Airtumble logo

Reply from Airtumble

Thanks so much for your great review and we are delighted to hear how happy you are with the quality of your new AirTrack.

Best Regards
AirTumble

Rated 5 out of 5 stars

Good service with quick delivery a…

Good service with quick delivery a quality air mat

December 31, 2021
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Reply from Airtumble

Thank you for your review.

We are so pleased to hear you are happy with the quality of your AirTumble AirTrack.

Happy New Year!

Best Regards
AirTumble

Rated 5 out of 5 stars

I had been looking into the gymnastic…

I had been looking into the gymnastic bar and mat for a few months, so glad i picked Airtumble. Their customer service is fantastic, recieved a phone call keeping me up to date with delivery......i mean you dont get that with argos/smyths etc. I havent opened order yet as is a xmas gift but i would be confident that if any issues were found they would be quickly rectified!! Thanks so much to the air tumble team!!

December 8, 2021
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Reply from Airtumble

Thank you Claire for such a lovely review.

I hope you have a great Christmas and Happy New Year!

Best Regards
AirTumble

Rated 5 out of 5 stars

Excellent , would highly recommend ….

Excellent customer service and very easy to order. The delivery was exactly as I was told, it was an easy transaction and a pleasure to deal with Airtumble,

Highly recommend ..

November 25, 2021
Unprompted review
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Reply from Airtumble

Thank you Melanie for your amazing review!

Best Regards
AirTumble

Rated 5 out of 5 stars

The guys at Air Tumble are an absolute…

The guys at Air Tumble are an absolute pleasure to work with.
Professional, efficient and kept us fully updated with the time frame for delivery of our product.
I would highly recommend them and we will, without a doubt, be using their services again. The product quality is exceptional and is fantastic value for money.
Thank you again Ben, Paul and the Air Tumble Team.
James McGranaghan-CEO J’amies Gymnastics Academy

November 22, 2021
Unprompted review
Airtumble logo

Reply from Airtumble

Thank you James for your very kind review.

I was delighted to read your feedback and all the positive comments about AirTumble.

We look forward to working with you and your team at JGA soon.

Best Regards
AirTumble

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