A worn-out old photo is the only thing i have left of my peace of mind before Vancelian took everything from me. They are outright criminals, thieves in business attire sitting there denying my withdr... See more
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I try to make an account without success. The kyc is a pain. Constantly sms to login in case you haven't completed the kyc. Camera keeps saying No document for my ID and the scan isn't manual. Recogn... See more
Company replied
It's rugpull and scam. Check the initial Roadmap and you will see they did almost nothing what was promised. They lie and post misleading information here and on Twitter. Answer (to Maeva): This is... See more
Company replied
Everything worked as expected. Creating an account was relatively quick and worked without much wait. Depositing money & buying crypto with that money was swift. Furthermore there are a lo... See more
Company details
Written by the company
Vancelian is a financial application that offers wealth management solutions based on blockchain technology. Based in the south of France, Vancelian was born from the expertise of Rayn, a French company combining traditional finance know-how with blockchain technology. As a Virtual Asset Service Provider (VASP), Vancelian has been regulated since 2023, ensuring compliance with current French and European regulations for its clients. At Vancelian, we believe that finance is undergoing a true revolution, driven by technology. Our mission is to make investing and saving accessible to everyone by offering high-performing and expertly designed solutions that redefine standards. Our ambition is to transform the way individuals can build and secure their financial future with transparency.
Contact info
240 rue Evariste Galois, 06410, BIOT, France
- support@vancelian.com
- akt.io
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
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Total scammers
Total scammers. Lying about everything in the roadmap from the very beginning and Twitter posts are the lowest-level scams. Also, they pay crypto scammers to comment on them on Twitter and cmc. Total cheap behavior. The app is a useless joke, with zero use case, only it steals money via fee.

Reply from Vancelian
MY MONEY IS WITH THEM AND THEY SIMPLY DO NOT ANSWER !!!!!
I am trying to get in touch with them for a week now to support akt.io and to all their phone numbers. The numbers do not even work...once I got through and spoke to an operator with French accent.
I have 4000 EUR in my account blocked. Nobody answers emails / calls to know why my account is unavailable now and how to proceed further to get make use of my funds.
All these aspects indicate they are a scam and there is 0 customer service.
Do not use them.
Easy to use app with great potential
Everything worked as expected.
Creating an account was relatively quick and worked without much wait.
Depositing money & buying crypto with that money was swift.
Furthermore there are a lot of exciting features and updates coming in the near future like mining, payment cards, stock trading, new App UI. etc.
The APP is getting developed by a young and ambitious time from France and I see great potential and hopefully a bright future.
this company is scammers and money…
this company is scammers and money stealers. one of my friend send me 980 euros through sepa transfer. they locked my account , never sent back the funds to my friend and sincce these day they never replied to my emails with accurate imformation. they are stealers. i complainted to the fca uk bank regulator agaisnt them

Reply from Vancelian
Easy to use
Easy to use, the app is conform to the roadmap. The best is comming
Amazing app.
Amazing app.
Can't fault it whatsoever.
Looking forward to receiving my new Visa card they look very stylish.
The app is classy and designed well for ease of use.
I have Revolut aswell but think this is much better so far and it has more features to be released in conjunction with the roadmap.
This is definitely the future of banking in my opinion traditional banking is dead in the water.
Well done to the folks in AKT for a great app and the support team are friendly and professional when I was getting through the KYC process at the start.
Sean - Dublin
Akt.io is a great App and just…
Akt.io is a great App and just beginning, the best is coming 🚀🚀
DO NOT USE THIS APP
Worst experience ever, I would not recommand to anyone this app or their coin. It is a complet joke, I did all the KYC verification, deposited some money and then they literally blocked my account. Reached out to them several times, sometimes they responded, sometimes they did not, but always the same answer that they will pass on the message to their technical team. I have waited over a month, reached out to them again, I got the same answer mentioned above.
Also If you look closely to all the good reviews about them, there is a lot of fake reviews.
In conclusion do not use this app they will literally block you after they scam you.
EDIT after they replied to my review:
They are literally lying, I provided all the necessary documents, they even accepted my proof of address, and like I said above, everytime you contact them, they do not find a solution, they just tell you that your case has been transfered to the technical team which is a dead end.
EDIT after their second responde:
I reached out to them, they said that my proof of address is fine, they also told me to try reinstalling the app, to change the internet source of connection, did all of them. Literally did everything they told me, even waited more than a month and still nothing changed. It is clear they just want to scam, coming with all kind of excuses that I did not do that or that which is not true, like I've said before I literally did all they asked and then they said that they are giving my case to the technical team which is a dead end.

Reply from Vancelian
Investment central
Crypto, staking and Euro Savings Vault where your euro makes money.
Stocks and shares coming soon as well so I am excited by that and trying the wealth bot out.
Automatic camera KYC fail
I try to make an account without success. The kyc is a pain. Constantly sms to login in case you haven't completed the kyc. Camera keeps saying No document for my ID and the scan isn't manual. Recognise it sometimes for photocopy document, glare etc etc even tho it's the original copy at perfect light conditions. I keep trying for the past 4 hours and now im really pissed so therefore the review. Stuck there and no help. I dont understand why the camera needs to be automatic at detecting even tho it cannot.

Reply from Vancelian
From good fintech to the worse fintech
I got banned in telegram for confession of truth😝
Not assignment referrals, zero response from support email and telegram DMs, lower chance to higher bonus and 90% of address confirms has been rejected. instead of getting better every month you get worse.

Reply from Vancelian
Très bonne application
Très bonne application Akt.io
Mais comment on met l’Application en français ?

Reply from Vancelian
The most potential future banking…
The most potential future banking services with crystal clear team and immediate communication. Ever since the ico I managed to spoke on phone with representatives that helped me immediately with registration issue.
scammers
scammers, unable to withdraw my money, two documents submitted, none of them accepted as proof of address.

Reply from Vancelian
AMAZING
I just tested the AKT.IO service backwards. Delighted. A company that delivers what it promises. Amazing app available on Google Play and Apple store. Incredible growth potential with competent and honest people.

Reply from Vancelian
Amazing !!!THE future New banq and more…
Amazing !!!THE future New banq and more !
Everything looks nice, but...
You sign up in less than 5 minutes, the KYC verification takes a few tens of minutes. So far everything seems very perfect and surprising until it is time to verify the residence address.
This is because first of all they are exactly slow to verify manually, but then they do NOT accept your bank statement!
For me it is absolutely to fail.

Reply from Vancelian
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