The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.
Contact info
St.Michael Stud, CV81PU, Kenilworth, United Kingdom
- 01676533320
- info@akumasports.com
- akumasports.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Akuma Made it Easy Throughout
As a headline - supportive, accommodating and flexible.
We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots of questions and wasn’t sure whether we could fundraise for both in time.
Jamie has been excellent. Answered all of my emails in a timely fashion, always polite and supportive. Helped with design decisions through the team and met my deadline when I found a final sponsor last minute. Excellent customer service and made something that could have been difficult so much easier.
Definitely worth it. Thank you to all.
Great customer service
Great customer service, friendly, helpful and delivered weeks early.
Products are really good quality
Satisfied customer
Isabelle and Chris provided excellent customer service, ensuring my order was handled efficiently and without issues (Futsal Club, Lancaster University).
Excellent as usual.
Excellent comms and an easy process. Kit is of the highest quality, and looks fantastic.
Big thanks to jack and lauren at akuma…
Big thanks to jack and lauren at akuma for fast tracking my order @akuma received when I asked due to an event. Can’t fault thanks again!
Rugby playing shirts
Ordered some rugby playing shirts. The order process was quick and easy. Delivered ahead of schedule. Good quality.
Very easy company to deal with
Very easy company to deal with. Always responsive and helpful on email. Kit is of really good quality, with excellent printing.
Awesome bespoke design
Awesome bespoke design, faultless customer service and excellent quality product.
We were looking for a specific bespoke design for our netball t-shirts and Antonia responded immediately to my request made via the Akuma website.
Antonia took the time to understand our requirements and relay our requirements back to her design team. We received the draft design within a week which was almost perfect with only a few tweaks needed - this gave me the confidence that Antonia fully understood what we were trying to achieve. Antonia you are the best!
We had quite a tight deadline from commencement of design to delivery which Akuma easily met - our t-shirts were even delivered 4 days early! Thank you so much Isabelle for ensuring the tight production deadline and delivery was met.
We were so excited to receive our t-shirts (I felt like a child at Christmas opening the box), we were not disappointed, the design, colours, quality of material - everything was perfect.
We put our trust in Akuma and our expectations were exceeded by miles!
Fantastic service from start to finish
Fantastic service from start to finish! Great communication, and kit delivered in under two weeks!! The quality of the kit is also 1st class, I would highly recommend and will be using AKUMA for my future kit🙌🙌
Their customer service was excellent
Nothing was to much trouble
The service and customers service was excellent, always keeping us in the loop/updated
All items were delivered on time
Thanks you so much for your prompt delivery and service
Will recommend the company to others
Couldn’t be happier with the service I…
Couldn’t be happier with the service I received from Akuma (Molly particularly). The product is better than expected but the communication and support from the team was excellent.
Absolutely perfect
Everything was amazing with communication to the highest level. Delivery was excellent and everything was made to order. Can't say enough about the service from everyone.
Tonbridge Juddians Under 14 Tour Kit
This is the second time we've organised tour kit with Akuma - they are superb, nothing is a problem for them and they get everything sorted in double quick time. Thoroughly recommend
Great customer service
Brtilliant service from enquiry to delivery
Very easy ordering process, fast, friendly and knowledgable response, once goods ordered and confirmed, very efficient delivery.
Would definitely recommend.
Great personal service
Great personal service, communication and a nothing is a problem attitude. First class company to deal with. Delivery times kept and communicated well.
As always Akuma never disappoints!
As always Akuma never disappoints!! Love these guys. Really get what we look for and our clients are always so happy with the kits when they arrive! Communications are 10/10, product 10/10 and everything is amazing! Tom and Isabelle are awesome!! Thank you!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








