Akuma Sports  Reviews 3,466

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many appreciate the outstanding service, noting the staff's helpfulness, professionalism, and proactive communication throughout the ordering process. People frequently mention the ease of ordering and the team's flexibility in accommodating specific requests and deadlines. However, some customers experienced issues with sizing, finding items to be smaller than expected despite using sizing charts. There were also occasional mentions of initial invoicing problems or items arriving tight, requiring reordering in larger sizes.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and quick... See more

Quality

Consumers find quality to be positive, consistently praising the excellent standard of products. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Akuma Made it Easy Throughout

As a headline - supportive, accommodating and flexible.
We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots of questions and wasn’t sure whether we could fundraise for both in time.
Jamie has been excellent. Answered all of my emails in a timely fashion, always polite and supportive. Helped with design decisions through the team and met my deadline when I found a final sponsor last minute. Excellent customer service and made something that could have been difficult so much easier.
Definitely worth it. Thank you to all.

March 3, 2026
Rated 5 out of 5 stars

Satisfied customer

Isabelle and Chris provided excellent customer service, ensuring my order was handled efficiently and without issues (Futsal Club, Lancaster University).

February 19, 2026
Rated 5 out of 5 stars

Rugby playing shirts

Ordered some rugby playing shirts. The order process was quick and easy. Delivered ahead of schedule. Good quality.

February 9, 2026
Rated 5 out of 5 stars

Awesome bespoke design

Awesome bespoke design, faultless customer service and excellent quality product.

We were looking for a specific bespoke design for our netball t-shirts and Antonia responded immediately to my request made via the Akuma website.

Antonia took the time to understand our requirements and relay our requirements back to her design team. We received the draft design within a week which was almost perfect with only a few tweaks needed - this gave me the confidence that Antonia fully understood what we were trying to achieve. Antonia you are the best!

We had quite a tight deadline from commencement of design to delivery which Akuma easily met - our t-shirts were even delivered 4 days early! Thank you so much Isabelle for ensuring the tight production deadline and delivery was met.

We were so excited to receive our t-shirts (I felt like a child at Christmas opening the box), we were not disappointed, the design, colours, quality of material - everything was perfect.

We put our trust in Akuma and our expectations were exceeded by miles!

February 16, 2026
Rated 5 out of 5 stars

Their customer service was excellent

Nothing was to much trouble
The service and customers service was excellent, always keeping us in the loop/updated

All items were delivered on time
Thanks you so much for your prompt delivery and service

Will recommend the company to others

February 16, 2026
Rated 5 out of 5 stars

Absolutely perfect

Everything was amazing with communication to the highest level. Delivery was excellent and everything was made to order. Can't say enough about the service from everyone.

February 13, 2026
Rated 5 out of 5 stars

Great personal service

Great personal service, communication and a nothing is a problem attitude. First class company to deal with. Delivery times kept and communicated well.

February 5, 2026
Rated 5 out of 5 stars

As always Akuma never disappoints!

As always Akuma never disappoints!! Love these guys. Really get what we look for and our clients are always so happy with the kits when they arrive! Communications are 10/10, product 10/10 and everything is amazing! Tom and Isabelle are awesome!! Thank you!!

February 5, 2026

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