Akuma Sports  Reviews 3,469

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many appreciate the outstanding service, noting the staff's helpfulness, professionalism, and proactive communication throughout the ordering process. People frequently mention the ease of ordering and the team's flexibility in accommodating specific requests and deadlines. However, some customers experienced issues with sizing, finding items to be smaller than expected despite using sizing charts. There were also occasional mentions of initial invoicing problems or items arriving tight, requiring reordering in larger sizes.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and quick... See more

Quality

Consumers find quality to be positive, consistently praising the excellent standard of products. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Initially helpful and attentive

Initially helpful and attentive, however several invoices where produced as they kept missing items, kit quality good but need to order 2 sizes bigger than the items we tried on as they arrived tight and snug, items came quickly but problems at invoice stage meant items not on invoice arrived and payment then demanded,

December 3, 2025
Rated 5 out of 5 stars

Top tier service

Communication from the start, all the way through the process has been top notch! Constant updates and check ins throughout the journey ensure a smooth and pain free order

December 1, 2025
Rated 5 out of 5 stars

Check sizing carefully

I'm revising my review, I had a bad experience with sizing for my daughters customised shorts. I had used the sizing chart to order, but the size came up a lot smaller, I contacted customer serviced and they were very helpful and proactive in resolving this from me, so this has turned an initially bad experience into an excellent service. Just a warning to check measurements and perhaps contact customer service if unsure.

Initial review for transparency:
Really disappointed with the sizing. I’ve order some club shirts for my daughter who has bad wears 26inch waist. The shorts ordered, 26inch. They are 22inch at best. They do fully stretch to 26 but come on they have an internal tie. 26 is 26. These shorts were ordered with branding the size chart gives age and waist size , one of those dimensions gives accurate sizing the other, well let’s just say the variation in sizes of the girls in the age brackets is immense. I am unable to return these shorts and now have to guess what size I need to reorder. Shocking.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, trustworthy

Tom and Lauren were fantastic in helping with our club order, great communication, good delivery timings, would use Akuma again!

November 13, 2025

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