Alanita Travel Reviews 148

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional approach, making the booking process smooth and stress-free. Many appreciate the excellent customer service, highlighting the personalized support and quick responses. People frequently mention finding competitive prices and convenient dates for their travel needs. However, some customers expressed dissatisfaction with the transparency of pricing, noting discrepancies between quoted fares and online prices, and unexpected additional costs. A few also mentioned issues with customer service, citing a lack of protocol and inadequate explanations regarding cancellation charges.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise agents for their... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that agents consistently find low... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi, We booked our tickets to India with the help of David, and his service was excellent. He was very helpful throughout the process. We called him multiple times, and he answered all our questio... See more

Company replied

Rated 5 out of 5 stars

Hello, Mr. Logan. Thank you for your excellent support and for making my travel arrangements go smoothly. I truly appreciate your patience, prompt responses, and careful attention to every detail.... See more

Company replied

Rated 5 out of 5 stars

All our ticketing to India are done through Alanita Travels for the past several years. Their staff are very friendly and patiently listen to our need and suggest good deal. I experienced this time to... See more

Company replied

Rated 5 out of 5 stars

Best experience both times to India and from India. Especially Kathir who took really good care and polite helped us throughout the process. Even though we made a small spelling mistake while booking... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Tour Agency

Written by the company

Alanita Travel® has been the trusted choice for travelers seeking unbeatable airfare between the United States, India and beyond. The company has built a reputation for exceptional service and the lowest fares. With tens of thousands of satisfied customers, Alanita Travel® is now the largest U.S.-based travel company specializing in this route. Browse our website for sale fares, then contact us at 1-888-465-4282 or email alanita@alanitatravel.net. Whether online or over the phone, Alanita Travel® is your go-to source for the best deals-every time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer Experience and care was amazing

Yogesh was very helpful in getting our tickets confirmed.

April 15, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for your kind words. We're delighted to hear that you had an amazing experience and that Yogesh was helpful in confirming your tickets. Providing excellent customer care is our priority, and we're glad we could meet your expectations. We look forward to assisting you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

Rajesh A provided me an excellent…

Rajesh A provided me an excellent service. He followed up with me multiple times to make sure I get the best ticket price and made sure the entire booking experience was hassle free. Appreciate his professionalism and commitment to best customer service. Thank you.

April 15, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for your kind words and for recognizing Rajesh dedication to providing excellent service. We are glad he was able to assist you with finding the best ticket prices and ensuring a hassle-free booking experience. Your appreciation for his professionalism and commitment means a lot to us. We look forward to serving you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

It's great working with Alanita once…

It's great working with Alanita once again. Mizra helped with so much patience.

April 15, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for your kind words. We're glad to hear that working with Alanita and Mizra was a positive experience. We appreciate your continued trust and look forward to assisting you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

Ticket Booking Experience

I was able to book my tickets for a good price and Dilip was very helpful during the entire process, answered all my queries politely and reviewed and followed up with all the details accurately.

April 15, 2026
Unprompted review
Alanita Travel logo

Reply from Alanita Travel

Thank you for sharing your positive experience. We're glad to hear that you found the ticket booking process smooth and that Dilip was able to assist you effectively, answering all your questions politely and providing accurate follow-up. We appreciate your feedback and look forward to serving you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

Exceptional Knowledge and Seamless Booking Experience

Girish demonstrated exceptional knowledge and professionalism. He carefully guided us through the booking process, making everything simple and seamless. His advice on insurance was thoughtful and valuable. Outstanding service overall—definitely deserves a top rating.

April 14, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for your kind words and for recognizing Girish's professionalism and expertise. We're glad he could make the booking process simple and seamless for you, and that his advice on insurance was helpful. Your outstanding feedback motivates us to continue providing exceptional service. We appreciate your top rating and look forward to assisting you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

I have excellent experience to deal…

I have excellent experience to deal with Alanita travel specially when I was working with MIRZA He was always very friendly to me when ever I need to speak to him he answered me with in 5 minutes and updated me about my reservations specially when there was Middle East issues where going on I am very happy with him and I will give him 5 stars

April 14, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for sharing your positive experience with Alanita Travel and Mirza. We're delighted to hear that Mirza was always friendly, responsive, and kept you well-informed, especially during the Middle East issues. Your satisfaction and 5-star rating mean a lot to us, and we appreciate your trust in our team. We look forward to assisting you again in the future.

Best Regards,
Alanita Travel

Rated 5 out of 5 stars

Exceptional Service

I worked with Manoj for only of my travel bookings. Manoj was very helpful and knowledgeable to book tickets at cheapest possible price for my requirements. He also followed up and reviewed all the changes and updates very carefully.

April 14, 2026
Alanita Travel logo

Reply from Alanita Travel

Thank you for your kind words and for sharing your positive experience working with Manoj. We're delighted to hear that he was helpful, knowledgeable, and attentive to your needs, ensuring you received the best possible prices and updates. Your satisfaction is our priority, and we appreciate your trust in our services.

Best Regards,
Alanita Travel

Rated 1 out of 5 stars

They changed my itinerary and took my…

They changed my itinerary and took my consent by trick. When I booked tickets there were only 4 hours layovers at Mumbai. Now they did 11 hours layovers. They are scam please beware as do not buy tickets to save couple dollars.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Cooperative staff

I recently booked a ticket to India, ticket price is cheaper than other agents and direct online bookings. And the process is simple and staff are very friendly, helpful. I appreciate their call back policy they respond very quickly with all the information.
I especially appreciate and thank the staffs John and Hari for their taking care and responsibility.
Thank you
Mohamed Yousuf
Philedelphia.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience both times to India and…

Best experience both times to India and from India. Especially Kathir who took really good care and polite helped us throughout the process. Even though we made a small spelling mistake while booking he happily took care of the issue and resolved asap.
Satisfied with this travels .

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

I recently had a disappointing…

I recently had a disappointing experience with Alanita Travels. Throughout the booking process, I encountered inconsistent information regarding fares and policies.

For example, I was quoted a one-way ticket fare of over $1000 during a phone conversation, yet the Alanita website displayed a price of $853 for the same itinerary. Within just a few hours, I was informed of an additional cost of $413, and later told that the fare had increased again to over $1000.

This level of inconsistency and lack of clarity made the entire process confusing and frustrating. I expected a more transparent and professional approach from a travel agency, and unfortunately, my experience did not meet those expectations.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Dilip from Alanita travels has been extremely helpful in finding the tickets for my family in a short time. He followed up proactively with everything.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. They don’t follow any protocol or formal discussions. They charged $600 cancellation charge for my ticket where airlines charged only $200. And yet to give proper explanation. They tell you to pay cancellation charge before cancelling and refund very less amount. Please don’t fall for cheap tickets. It’s a scam

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Alanita travel is a scam

Alanita travel is a scam. Please do not use them. They gave me a lower price on ticket booking but my flight got cancelled and airline was providing full refund without any penalty but due to this travel agency in the middle I had to go through them for cancellation and they scam customers by charging $35 per passenger as cancellation fee and the travel agent Divya lied to me that they are paying this amount to airline which is completely wrong.Also they charge this fee through zelle payment only . Please do not fall for their lower prices you will end up paying more if you have to make any changes for any reason.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

We ran into an emergency situation…

We ran into an emergency situation during transit at Frankfurt and couldn't continue our journey. Kevin (frisco branch) from Alanita worked really hard to get us back a refund from Lufthansa. I am happy with Alanita team and their dedication especially Kevin who was very thorough and pursued our case

May 9, 2025
Unprompted review

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