Alaya Naturals Reviews 482

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the collagen, for delivering noticeable improvements in hair, skin, nails, and joint health. Many appreciate the quality of the ingredients, noting the inclusion of five collagen types and the absence of sugar, and find that the products dissolve easily and are tasteless when mixed with beverages. The ordering process is consistently described as easy and efficient, with fast shipping and good communication regarding deliveries. However, some people were dissatisfied with specific product flavors, particularly those containing artificial sweeteners. A few customers also mentioned issues with shipping costs for single items or subscription orders, and there were occasional reports of order mix-ups.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the effectiveness of the... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Order

Customers generally express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

I started using the Alaya Multi Collagen powder about 3 months ago. I put it in my morning coffee and I do not detect any taste and it blends into my coffee smoothly. What I have noticed is much str... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

482 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Nice website, good products

Nice website. Nice products, although the “unflavored” collagen needs to be mixed with something flavored since it absolutely does have a taste. I’m also not crazy about the post deal after my credit card goes through. The deal needs to be before.

March 27, 2026
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Reply from Alaya Naturals

Susan, thank you for the honest feedback. On the taste, our unflavored multi collagen is designed to be as neutral as possible, but some people do pick up on a slight flavor depending on what they mix it with. Coffee, smoothies, or flavored beverages tend to mask it completely. Regarding the post-checkout offer, we hear you. That is a bonus deal we are able to offer because it ships with your existing order, but we understand the timing can feel off. That is valuable feedback and we appreciate it.

Rated 5 out of 5 stars

Great product

Great product! I use the flavorless Collagen & it didn't upset stomach & was perfect when added to coffee. Over the last few months I noticed mostly the hair growth & less stiffness in joints.

March 27, 2026
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Reply from Alaya Naturals

Nikki, thank you so much for sharing your experience. We're thrilled to hear that our unflavored Multi Collagen mixes well in your coffee. We're so glad you're happy with your results!

Rated 5 out of 5 stars

I gave this a try not expecting a lot…

I gave this a try not expecting a lot, but l knew my gut had been happy on another brand and wanted a change.
Well amazing things have occurred. I am 74 and have fine hair, I started to notice my hair seemed fuller, more manageable. People started to comment and my stylist asked what I was eating differently as my hair was so healthy. My skin also is better, nails stronger and my gut is happy.

March 20, 2026
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Reply from Alaya Naturals

Susanne, this review just made our whole team's day. We are so glad you gave our multi collagen a try even without high expectations. Thank you so much for sharing your experience and we truly appreciate you!

Rated 5 out of 5 stars

The collagen works great

The collagen works great. Easy to use.

March 19, 2026
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Reply from Alaya Naturals

Pam, we are so glad you are enjoying your multi collagen. We appreciate you!

Rated 5 out of 5 stars

All in the family

I have been using Alaya Naturals Multi Collagen powder for approximately 9 months now and I notice a difference in my skin feeling plumper and stronger. Since I’ve been so happy with the positive results, my brother and my son have started using it!

March 19, 2026
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Reply from Alaya Naturals

Mary Ann, that is so sweet that your brother and son have joined you. Thank you so much for trying Alaya Naturals Multi Collagen and for spreading the word. We truly appreciate you and your family!

Rated 5 out of 5 stars

Great products

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticeable difference for me. Creatine has helped my energy and general functionality. The Multi Collagen - way less joint and connective tissue soreness. I have taken other collagen's for years, but this one actually made a real difference. Have myself and my husband using it. Highly recommend both.

February 1, 2026
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Reply from Alaya Naturals

Havilah, that is so wonderful that you and your husband are both enjoying Alaya Naturals Multi Collagen and our Micronized Creatine! Thank you for taking the time to leave a review and for the recommendation.

Rated 5 out of 5 stars

Clear Information about the product

Clear Information about the product
Saving money using a coupon which was an easy process

March 26, 2026
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Reply from Alaya Naturals

Dorothy, clear product information and easy coupon savings is part of how we try to earn your trust before you even place an order with Alaya Naturals. Glad both came through for you!

Rated 5 out of 5 stars

The collagen is awesome

The collagen is awesome. Mixes well in tea and coffee

March 18, 2026
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Reply from Alaya Naturals

Janice, our collagen mixing smoothly into tea and coffee with no hassle is exactly what we aim for. Glad you think it is awesome!

Rated 5 out of 5 stars

Creatine

This creatine mixes so well in my coffee and is tasteless and doesn't change the texture! Truly is the best creatine I have found.
I also love the collagen. The powder is tasteless and mixes really well in my coffee also.
Next I want to try the colustrum!!

March 25, 2026
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Reply from Alaya Naturals

Goldie, tasteless creatine and collagen that both dissolve perfectly in your coffee without changing the texture is exactly what we designed them to do. We think you are going to love the colostrum too! Let us know what you think when you try it.

Rated 5 out of 5 stars

Really enjoy using this supplement in…

Really enjoy using this supplement in my coffee every morning. My hair, skin and nails are stronger and healthier because of Alaya

March 17, 2026
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Reply from Alaya Naturals

Margie, we love hearing that you enjoy adding Alaya Naturals Multi Collagen to your morning coffee! Thank you for sharing your experience.

Rated 4 out of 5 stars

Explaining the product in detail

Explaining the product in detail, benefits of the product.

March 25, 2026
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Reply from Alaya Naturals

Lori, having clear and detailed product information is important to us because we want you to feel confident in what you are taking and why. Thank you for the feedback!

Rated 5 out of 5 stars

Your collagen is top notch and works…

Your collagen is top notch and works miracles. When it’s time for my order yall get it out and let me know. Your spoke person Jillian is truly the only reason I tried it the first time. I used it once then tried another company, their product was inferior and the way they email you as if you’ve ordered again saying it’s ready for shipment is so not cool. I can say with all honesty yall product has changed my 60 year old menopausal hair……

March 25, 2026
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Reply from Alaya Naturals

Geneva, we are so glad you found your way back to Alaya Naturals and that you are happy with your experience. Thank you for sharing and we truly appreciate your loyalty!

Rated 5 out of 5 stars

Best Collagen

This collagen dissolves easily and completely in my coffee each morning. I notice improvement in my skin, hair and nails.

March 24, 2026
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Reply from Alaya Naturals

Susan, we are so glad to hear that Alaya Naturals Multi Collagen dissolves easily in your morning coffee and that your noticing positive changes. Thank you so much for the kind words!

Rated 5 out of 5 stars

I ve purchased this a few times

I ve purchased this a few times. I really like it but am hoping to see a few results soon otherwise I may quit useing it. Happy with the product though.

March 16, 2026
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Reply from Alaya Naturals

Tammy, thank you for ordering with us multiple times. We are so glad you are happy with the product. If you ever have any questions please don't hesitate to reach out to our Alaya customer service team. We appreciate you!

Rated 5 out of 5 stars

Customer service response time and…

Customer service response time and support was first class!

March 22, 2026
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Reply from Alaya Naturals

Christine, fast response times and real support is what our Alaya customer service team prides themselves on. Glad we could be there for you!

Rated 5 out of 5 stars

you have great products

you have great products

March 23, 2026
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Reply from Alaya Naturals

Yvonne, we put a lot into making sure every product in our line meets the same high standard. Glad that quality comes through for you. Thank you for your support!

Rated 5 out of 5 stars

I use the Aaliyah multi collagen…

I use the Alaya multi collagen unflavored. I put it half scoop in my coffee every morning. I now have thicker hair, stronger nails, maybe stronger bones and teeth. Maybe my bodyaches would be worse since it does contain glucosamine and chondroitin.
I’ve never had strong nails. And last year, my hair seem to be falling out. Both those problems are now solved. I can’t help but believe this product is what did the trick.
Love it!

March 13, 2026
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Reply from Alaya Naturals

Laurie, this review made our day. Thank you for taking the time to share such a detailed experience. We are so happy you are enjoying Alaya Naturals Multi Collagen. We appreciate your support!

Rated 5 out of 5 stars

I really like this product

I really like this product. It is easy to order and there are ample opportunities to save money when ordering. I also like the free shipping!

March 21, 2026
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Reply from Alaya Naturals

Camille, great product, easy ordering, savings opportunities, and free shipping. That is the complete Alaya Naturals experience and we are glad every piece is working for you!

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