Albany Park Finance Reviews 490

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've worked with Sandie twice and her dedication, commitment and professionalism are truly special. We had a long process with several stop-starts, and she was incredibly patient answering our questio... See more

Rated 5 out of 5 stars

Rhys Evans - we recently had our Legal & General life cover & mortgage cover reviewed by Rhys. He was excellent very thorough and talked us through everything. No hard sell just impartial honest infor... See more

Rated 5 out of 5 stars

Steve along with Nikki and Katie have done a great job helping us through our mortgage and life insurance acquisitions over the last 12 months. They have been instrumental for us in advising, process... See more

Company replied

Rated 5 out of 5 stars

Geoff came to us highly recommended, following this our experience has been brilliant from start to finish. Geoff took his time to explain the process to us in depth; as first time buyers we had a lot... See more

Company replied

Company details

  1. Insurance Agency
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Key Man Insurance Company
  5. Life Insurance Agency
  6. Mortgage Broker

Information provided by various external sources

Albany Park Finance specialises in financial protection and mortgage advice. We offer a personalised independent service incorporating the latest technology to ensure that at all times our clients are offered solutions tailored to your particular needs. Albany Park works hard to bring you competitive prices available in the UK marketplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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Rated 5 out of 5 stars

Sandie at Albany Park Finance is the best

I've worked with Sandie twice and her dedication, commitment and professionalism are truly special. We had a long process with several stop-starts, and she was incredibly patient answering our questions and checking in regularly with important updates regarding our mortgage options. She would always get back quickly and go the extra mile. Highly recommended.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Sandie for over several years and I can say that she is absolutely amazing. She is amazing at getting all sorted at such a fast pace and will respond regardless of time or day. Thank you, Sandie.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Geoff very knowledgeable and helpful

Geoff was very helpful and explained everything to find our mortgage from start to finish. Even kept in contact for updates.
He even helped us find life insurance at the best price and for really good cover.
Highly recommend!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Joe made the whole process stress free…

Joe made the whole process stress free and simple even though my personal journey has been anything but.
There were multiple times I needed to ask questions and I was always made to feel supported and informed. Nothing was too much trouble for Joe and I couldn’t have been better supported. Joe went above and beyond to get this over the line for us - highly recommend.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Joe has been excellent

Joe has been excellent! He was a great advisor throughout the process of my new mortgage and kept me updated at every stage, very efficient and genuine. He also checked the best rates for me up to the purchase of my house and adjusted the application accordingly.

Very professional and easy to work with. I definitely recommend Joe, thank you!

November 1, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you for your review Joe is an excellent adviser and will go above and beyond to make sure the process is as smooth as possible

Rated 5 out of 5 stars

How I wish I could give Steve Daly and…

How I wish I could give Steve Daly and the team (Casie Bampkin and Nikki Shone) ten stars.

After failing to secure a mortgage for our dream home which we had been saving and working tirelessly for so long through another broker, Steve Daly was recommended to us by our our friend. We contacted Steve D anxiously not knowing what to expect. From my very first conversation with Steve, I had a strong believe that he was good at his job and could certainly work some magic for us. Magic, he did indeed..!

I was forthright with him and explained the difficulty we have had. His initial line questioning and the discussion we had indicated that he was someone with years of experience in the mortgage brokerage industry. My wife had just taken up a second job. He immediately advised me that for the income from the second to be considered by any funding institution, the employment must have been at least 5-6 months and ongoing. This is exactly what happened when he prepared the application and submitted it to the bank for consideration. The bank waited and asked for six months of evidence before they could make the decision to approve the mortgage.

During the entire period we interacted with Steve, Casie and Nikki, there was never, I mean never a single time they said no or it was not possible to our endless requests. At every instance, Casie would only politely say 'we will try' to all our requests. They understood we were going through difficult and anxious times and the person to person relationship was more than excellent.

It was not just the main mortgage, but also the re-mortgage of our flat which the other broker had failed to complete. Steve and his team had to pick this up at the last minute and successfully re-mortgaged the flat at an even high value and lower interest rate than the first broker had proposed.

At the last minute, we realised that the loan we had originally request from bank was not going fund all our needs. Everything seemed to be falling apart and we were panicking and spending sleepless nights with our stuff packed in boxes not knowing what to do. Again, I picked up the phone and explained the situation to Steve. To cut the long story short, he took his time to go through the possible options that were available to us. One, and the most likely was to go back to the bank and apply for revised and increased funding. Once again, Steve and his team pulled this out of the hat. What they did for me and my family is beyond expectation and I will forever be grateful for their services.

It has taken me longer than I would have liked to write this review. This is because we have had to move back and forth to get the necessary things for us and our kids to bed into the new environment.

Dear Steve, Casie and Nikki, we cannot thank you enough. You have made our dream a reality and we owe it to you. We will remain your life customers and do not be surprise if we come knocking again very soon for other products. And lest I forgot, we will happily recommended your services to our friends and family if and when they need them.

Once again, thank you

October 11, 2024
Unprompted review
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Reply from Albany Park Finance

Dear Ebenezar what a lovely review I cannot thank you enough from all of the team Steven is one in a million and the team he has behind him are fantastic, taking out a mortgage is a stressful time for all concerned and I am so happy that Steven has helped you in and your family on this journey I hope that you enjoy your new home together as a family Regards Mandy Wilson-Carrington

Rated 5 out of 5 stars

David and Colleen

David and Colleen have been nothing but amazing from start to finish! They have kept me updated throughout it all and kept it stress free for me

Thank you both so much

October 1, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you Nicole for a great review I know that David and Colleen will be really happy that they have made your journey a seamless one

Rated 5 out of 5 stars

Joe Smith from Albany Park Finance is amazing!

We were recommended Joe Smith from friends of ours and he didn't disappoint. The nicest guy, very helpful and was there for us the whole step of the way. I have already recommenced him to another close friend to start her house buying process too. Highly recommend. Thanks Joe!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Albany Park Finance

I highly recommend Albany Park Finance! Steve and the team are always ensuring after each conversation I leave with a smile and even more confidence in the process. They are always on it and have never had to chace them for anything. They have proven on numerous occasions they have their clients' best interest at heart!
I've been recommended Albany Park Finance by 2 of my extended family members and this is now my second time using their services. I would not even consider going elsewhere.
If you are seeking for professionalism, peace of mind and someone who is on it, this is the right place!

August 16, 2024
Unprompted review
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Reply from Albany Park Finance

thank you for your kind review Steven and his team always make sure their clients best interests are at the top of the list an will always make sure your journey is a smooth one

Rated 5 out of 5 stars

I would highly recommend Albany Park!!

Albany Park supported me amazingly well! They never gave up trying to find the right mortgage for me. Sue clearly explained everything to me & helped support me through every step of the process. I would absolutely recommend Albany Park for a mortgage or insurance product & I will be back with them when my fixed-rate runs out! Thank you!!

July 12, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you Joanne for your kind review Sue is an exceptional adviser and will go above and beyond in everything she does it is great to know that our clients would recommend her services

Rated 5 out of 5 stars

Highly recommended

We struggled to get a mortgage via our previous broker but Sandie at Albany Park was brilliant and we've now moved into our first home. I could not recommend her highly enough. She brings a wealth of experience, offering straightforward and honest advice, and was fully committed to securing the best deal for us.

August 5, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you Alex for such a wonderful review for Sandie I have worked with Sandie for many years and she certainly goes that extra mile for all of her clients she is a very committed adviser

Rated 5 out of 5 stars

Albany deserves more than 5*

David and his team deserve more than 5*. Despite not living in the Northamptonshire area and living in Birmingham, everyone at Albany Park Finance has been outstanding from start to finish.
Thank you all so much for all your help!

July 18, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you Andy for a great review so pleased hat David was able to help you find the right mortgage for you and get that all completed I am sure the Wellingborough team will be very happy reading this

Rated 5 out of 5 stars

5* service from start to finish!

Geoff provided excellent service from start to finish, I could not recommend his services enough. Given that we were first time buyers, we required lots of guidance, and no job or question was to big or too small for him to help with and he provided us with answers and solutions very quickly. We had many difficulties with the lender, the seller and the solicitors, Geoff made sure this was all dealt with seamlessly.

Well worth using his services if you are looking to purchase a property. 10/10!

August 2, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you Edward for a great review Geoff as you say is an excellent adviser and yes he will go above and beyond to make sure your mortgage was as seamless as possible especially being First time buyers

Rated 5 out of 5 stars

Mortgage and Life insurance

Initially, I used Albany Finance for remortgaging, and they offered me a cheaper deal than what the bank was offering directly. All my questions were answered, and everything was completed on time. Joe Smith was proactive, sending me emails and making calls at times that suited my schedule, and the service ticked all my boxes. Joe Smith was very patient in listening to my questions and answering them in detail; there was no push to sell quickly and move on to the next customer. I now have life insurance and income protection insurance through Joe Smith, and again, everything was done first class. Once again, there was no push to sell, and my work routine was respected when he contacted me. I cannot comment on the service quality of insurance provider (Aviva) yet, as I haven’t had to deal with them directly, but Joe Smith’s service was top class. Thank you, Joe.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Returning client.

Returning client.
A personal service evaluating my current requirements, I have used this company for advice over the last few years. Efficient call/email system, great follow up.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Roberto property Ltd

Briliant service,briliant people,verry good advices,allways smiling anfld helpful

July 12, 2024
Unprompted review
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Reply from Albany Park Finance

Thank you very much for putting a review through I will let Steven and his team know

Rated 5 out of 5 stars

Never got a No, and you always look for a new solution!

Great Professional, Super team, really quick and responsive, and on top of all matters with solutions, which I love most!! Love working with you as you never say No, and you always look for a new solution! big thank you for all our projects!

July 16, 2024
Unprompted review
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Reply from Albany Park Finance

Hi Ramona what can I say as you have said it all Steven and the team are so good at what they do and yes they will always work around a problem and hopefully get the solution required

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