Royal Albartross Reviews 292

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the shoes, highlighting their comfort, stylish design, and excellent craftsmanship. Many people appreciate the outstanding customer service, noting helpful advice on sizing and prompt assistance with issues. However, some customers experienced issues with their orders, including delayed deliveries, incorrect items, or difficulties with tracking. A few people also expressed dissatisfaction with the sizing of some products, finding them inconsistent or smaller than expected, and a very small number of reviewers reported concerns about product durability and a lack of response from customer service regarding these issues.

What people talk about most

Product

People report positive experiences with the product, consistently praising the quality, style, and comfort of... See more

Quality

Customers had positive experiences with product quality. Many reviewers praise the superb, classy, and clean... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Customer service

Users describe positive interactions with customer service, highlighting outstanding assistance and prompt... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise prompt and speedy shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a respons... See more

Rated 5 out of 5 stars

I wish I can say i love the shoes! Unfortunately because of tariffs I had to refused the shoes! UPS was charging me 150% extra for tariffs! Kate from customer service was the best, she tried to get U... See more

Rated 5 out of 5 stars

The shoes are comfortable. The shoes are comfortable. Remember to treat them like the prized possessions that they are and wipe them down after every wearing, and they will take care of you out on th... See more

Rated 5 out of 5 stars

I am absolutely in love with my new golf shoes from Royal Albartross! They are simply amazing, so well made. I was thrilled with how perfectly they fit. I usually wear a 7 to 7.5, and I ordered a 7 U... See more


Company details

  1. Shoe Store
  2. Golf shop
  3. Outdoor Sports Store
  4. Sportswear Store

Written by the company

Shop the world's finest golf shoes, belts & accessories. Where technical performance meets handmade craftsmanship and design. Play with Style. Royal Albartross


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

292 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

wefunder investor

I am a wefunder investor so RA's success is important.My order was delayed a month due to a supply issue. This happens but it took me 3 emails, including one to Mr. Hocknel, to get an explanation. My hope is that communication improves so we do not lose customers.
Thanks (great product),
Matt Gleason

December 30, 2025
Rated 5 out of 5 stars

I received my shoes

I received my shoes, but they turned out to be smaller due to RA's recent sizing update. Upon raising the issue, customer service promptly contacted me and provided a replacement in a bigger size, which was a delightful surprise!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

I love these shoes

I love these shoes. I always get compliments on how cute they are. They are also very comfortable. The quality is great. I won’t buy any other golf shoe!

November 24, 2025
Rated 5 out of 5 stars

Comfort and Beauty!

The shoes are comfortable. The shoes are comfortable. Remember to treat them like the prized possessions that they are and wipe them down after every wearing, and they will take care of you out on the fairways for a very long time.
Also… Customer Care at Royal Albatross is phenomenal.

October 28, 2025
Rated 5 out of 5 stars

An experience

I have been with Royal Albatross from conception. There shoes gloves and belts are second to none in terms of material and craftsman ship. I always get compliments on their shoes. Shipment is fast and I always love that shoes with a shoe bag.

October 27, 2025

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