Banner for albelli

albelli Reviews 

71,208
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

De Albelli software for making the foto books is perfect. It allows you to be very creative. The quality of the foto books is also very good. And I appreciate their fast and safe delivery very much.

Rated 5 out of 5 stars

I’ve ordered from Albelli a couple of times before and have always been happy with their quality products. This time, one of my forex photos arrived without a hanging system. I reached out and Maja fr... See more

Rated 3 out of 5 stars

Client service was excellent. I was unhappy with the first print of a photobook - photos were flat with little contrast or depth even through photos were taken on an iphone pro. Client service were so... See more

Rated 4 out of 5 stars

The program is easy to use and offers several options to make a very nice photobook. The delivery service is also very fast. I prepared my first book ever and was very happy to see a fantastic result.... See more

Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

Wij zijn er voor de verhalen. De mooie, de ontroerende, de verhalen die je steeds opnieuw wilt horen. Wij houden je verhalen levendig als op de dag dat je ze beleefde, zodat jij terug kan kijken op je hoogtepunten en je verheugen op die komen gaan. albelli begon in 2003 met de verkoop van fotoboeken in Nederland. Daarna werden de activiteiten al snel uitgebreid naar diverse Europese landen en het Verenigd Koninkrijk. Tegenwoordig kunnen klanten ook bij ons terecht voor wanddecoratie, kalenders, kaarten en andere fotoproducten. albelli NL maakt deel uit van Storio group. In totaal voeren we acht merken in veertien verschillende landen en bedienen we meer dan 11 miljoen klanten. Daarmee zijn we een toonaangevend bedrijf voor persoonlijke fotoproducten in Europa. Wij blijven ons vernieuwen, zodat onze klanten hun mooiste herinneringen met elkaar kunnen blijven delen. We brengen momenten tot leven, elke keer opnieuw. Breng jouw verhalen tot leven met onze persoonlijke fotoproducten van hoge kwaliteit, zoals fotoboeken, wanddecoratie, kalenders en cadeaus. Met onze innovatieve software maak je in een handomdraai van iedere creatie iets unieks. Verwen jezelf of verras een ander met een attent cadeau. Onze fotoproducten worden met de grootste zorg gemaakt. Zo kun jij al die mooie momenten herbeleven – groot, klein, gepland of onverwacht – en ze jarenlang dicht bij je houden.

Klanttevredenheid gegarandeerd

Wij willen dat je bij ons een onvergetelijke ervaring hebt.

Wij willen dat je bij ons een onvergetelijke ervaring hebt.
Kom je er niet uit bij het creëeren van je product? Ben je niet blij met je bestelling? Indien je ergens ontevreden over bent, aarzel niet om contact op te nemen met onze klantenservice, we bieden graag een passende oplossing.

Contact info

Promotion box for albelli

Laatste aanbiedingen

Bekijk onze deals om je fotoproduct tegen de beste prijs te ontvangen.

4.3

Excellent

TrustScore 4.5 out of 5

71K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(71,208)

3,246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Quality, delivery and final product were great. They exceeded my expectations. Happy to be their customer. Definitely not the last time we will order from them!

February 14, 2019
Unprompted review
Rated 4 out of 5 stars

Generally very pleased however

Generally very pleased however, at times when they have so many offers or promotions going on, their production departments are overloaded and cannot keep to the normal delivery times which can be very frustrating when one has sent in an order which is time related as a gift etc.
They should perhaps consider this as it is not encouraging to recommend Albelli due to this hiccup which started back in December 2018 and is seemingly still a problem.

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful present!

Wonderful present!
Simple to use and great result! Highly recommend and the family love their gifts!

December 20, 2018
Unprompted review
Rated 3 out of 5 stars

Still needs to improve on customer service follow ups

A small mistake in the address and cards were sent back. Didn't get much follow up, had to chat online to fix the problem. The customer service were friendly, but finally could help.

November 13, 2018
Unprompted review
albelli logo

Reply from albelli

Dear Mrs,

We are sorry that your order could not be delivered immediately. If an address is not correctly communicated, the order is automatically sent back to us.
Therefore always make sure that you have entered the address correctly.

If you have any questions in the future, please feel free to contact us again.


Sincerely,

albelli

Rated 5 out of 5 stars

okay

Excellent and responsive customer service.
Happy with the quality of the photo books.

October 25, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look