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albelli Reviews 

71,207
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

De Albelli software for making the foto books is perfect. It allows you to be very creative. The quality of the foto books is also very good. And I appreciate their fast and safe delivery very much.

Rated 5 out of 5 stars

I’ve ordered from Albelli a couple of times before and have always been happy with their quality products. This time, one of my forex photos arrived without a hanging system. I reached out and Maja fr... See more

Rated 3 out of 5 stars

Client service was excellent. I was unhappy with the first print of a photobook - photos were flat with little contrast or depth even through photos were taken on an iphone pro. Client service were so... See more

Rated 4 out of 5 stars

The program is easy to use and offers several options to make a very nice photobook. The delivery service is also very fast. I prepared my first book ever and was very happy to see a fantastic result.... See more

Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

Wij zijn er voor de verhalen. De mooie, de ontroerende, de verhalen die je steeds opnieuw wilt horen. Wij houden je verhalen levendig als op de dag dat je ze beleefde, zodat jij terug kan kijken op je hoogtepunten en je verheugen op die komen gaan. albelli begon in 2003 met de verkoop van fotoboeken in Nederland. Daarna werden de activiteiten al snel uitgebreid naar diverse Europese landen en het Verenigd Koninkrijk. Tegenwoordig kunnen klanten ook bij ons terecht voor wanddecoratie, kalenders, kaarten en andere fotoproducten. albelli NL maakt deel uit van Storio group. In totaal voeren we acht merken in veertien verschillende landen en bedienen we meer dan 11 miljoen klanten. Daarmee zijn we een toonaangevend bedrijf voor persoonlijke fotoproducten in Europa. Wij blijven ons vernieuwen, zodat onze klanten hun mooiste herinneringen met elkaar kunnen blijven delen. We brengen momenten tot leven, elke keer opnieuw. Breng jouw verhalen tot leven met onze persoonlijke fotoproducten van hoge kwaliteit, zoals fotoboeken, wanddecoratie, kalenders en cadeaus. Met onze innovatieve software maak je in een handomdraai van iedere creatie iets unieks. Verwen jezelf of verras een ander met een attent cadeau. Onze fotoproducten worden met de grootste zorg gemaakt. Zo kun jij al die mooie momenten herbeleven – groot, klein, gepland of onverwacht – en ze jarenlang dicht bij je houden.

Klanttevredenheid gegarandeerd

Wij willen dat je bij ons een onvergetelijke ervaring hebt.

Wij willen dat je bij ons een onvergetelijke ervaring hebt.
Kom je er niet uit bij het creëeren van je product? Ben je niet blij met je bestelling? Indien je ergens ontevreden over bent, aarzel niet om contact op te nemen met onze klantenservice, we bieden graag een passende oplossing.

Contact info

Promotion box for albelli

Laatste aanbiedingen

Bekijk onze deals om je fotoproduct tegen de beste prijs te ontvangen.

4.3

Excellent

TrustScore 4.5 out of 5

71K reviews

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4.3

All reviews

(71,207)

3,240 reviews in the last 12 months

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Rated 1 out of 5 stars

Shouldn't write your Watermark

I wrote:
You Shouldn't write your Watermark as promotion, If people pay for the albums.

FYI.
I tried to contact customer service but only received 6 repeated messages from an automated answering machine.

January 18, 2021
albelli logo

Reply from albelli

Dear Barbara,

Thank you for updating your review.

We're verry sorry you couldn't get a hold of us. We are excited to help you further. Can you kindly send us an email with your order number and a description of the complaint to klantenservice@albelli.nl ?

In case you are attaching any pictures, please try uploading them in a smaller size for this may be the reason we couldn't receive your messages.

Once again our sincerest apologies for any inconvenience this process has caused. We look forward to hearing from you and to resolving any issues.

Kind regards,

albelli

Rated 5 out of 5 stars

Quality, quick, not cheap.

Nervous to pay so much without knowing in advance what to expect. The delivered photo book was high quality, exactly as it appeared on the site. It was printed and shipped very quickly, within 2 days. Worth the price.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Value for Money

It's hard to believe that I could have a photo canvas with such an affordable price!

October 28, 2020
Rated 3 out of 5 stars

Good quality but delivery time frame is not accurate

My review is strictly about photo books, since I have not ordered any other kind of product at Albelli.
I keep going back because the quality of the photo books is excellent. However, the delivery time is always an issue. They more often than not do not comply with the delivery time frame published on their own website. I think it has to do with the high volume of orders when they have discounts, which is very often.
But I think if they can’t handle it, they should just change the delivery time frame on the website, because it’s not accurate.
I purchased a voucher but afterwards I will be looking into other options, but if you want to buy a photo book as a gift at Albelli, do order far in advance to make sure you get it on time.

April 4, 2020
Unprompted review
albelli logo

Reply from albelli

Dear Sir / Madam,

Thank you for your review.

We are pleased to learn that you are satisfied with our photo books. We also read that you are less satisfied with the delivery times and we are sorry for this. In the somewhat busier periods or, for example, problems in the production facility, it can indeed happen that the delivery time is delayed somewhat.
At all times, we recommend that you contact us for this so that we can tell you more about the order status.

Sincerely,

albelli

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