Al burak travels Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Travel Agency

Written by the company

The question is what makes Al Burak Travels Unique? So the main points which makes Al Burak Travels unique is our personal attention, best rates and transparent process. We treat every booking with the same care as if we are arranging it for our own family. We choose reliable airlines, comfortable hotels close to Haramain, and easy transportation, so your journey stays peaceful from start to end. Our team stays connected with you throughout, offering clear guidance, no hidden fees, and full support. Your comfort and trust are our priority at Al Burak Travels UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

I booked my umrah package with Al Burak…

I booked my umrah package with Al Burak Travel, special thank you to Brother Kaleem for his outstanding support, effort & dedication. He is always available to assist, ensuring everything runs smoothly. We added family members on last minute to our package, he stayed over his office time to go above and beyond for us all so we can do umrah together Subhan Allah

A reliable and trustworthy service that consistently delivers the best experience and very competitive price.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

To be honest

To be honest! The customer service is literally good…mostly the agent name as “Abdullah” is such a nice guidance for customers…I booked a ticket from heathrow to south Africa’s Tambo airport and I had a really nice experience …

May 1, 2026
Unprompted review
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Reply from Al burak travels

Dear Anmosh Bhatti,

Thank you so much for your kind feedback. We are delighted to hear that you had a positive experience with your booking from Heathrow to South Africa’s Tambo Airport and that Brother Abdullah was able to guide you well throughout the process.

At Al Burak Travels LTD, we always strive to provide reliable service and smooth travel arrangements for our valued customers. Your appreciation truly encourages our team.

We look forward to serving you again in the future.

Warm regards,
Al Burak Travels LTD

Rated 5 out of 5 stars

Al burak travels first time going for umrah

Brother Abdullah was really professional and helpful. He was able to give me a package that was suitable for me and my family. He also later added another member of my family without any issues or problems. The invoice was detailed and shows exactly what we need. Keep up the good job 👍🏼

April 23, 2026
Unprompted review
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Reply from Al burak travels

Respected Kashif Mirza,
Thank you for your kind words and for sharing your experience. We are delighted to hear that Brother Abdullah was able to assist you professionally and help you arrange a suitable Umrah package for you and your family, including the smooth addition of another family member.
At Al Burak Travels LTD, we always aim to provide clear communication, flexible support, and a seamless booking experience for our valued customers. Your appreciation means a lot to our team.
We truly wish you and your family a blessed and memorable Umrah journey.
Warm regards,
Al Burak Travels LTD

Rated 5 out of 5 stars

I am si happy with this man he help me…

I am so happy with this man he help me full and he kind so i will see thank you for him I'm very happy with the service of Al Burak Travels Ltd. I have just made the booking with them. Their booking and customer service is very good especially Abdullah he is very genius and calm.
If anyone is looking for perfection these guys are perfect choices.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and customer focused

Brother Kaleam helped find me a well priced umrah package for October. He was available to answer all the questions I had and was very focused on providing me with a great service. Jazak'Allah for all the help.

March 25, 2026
Unprompted review
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Reply from Al burak travels

Respected Mohammed Khair,
Thank you for your kind feedback. We are pleased to hear that Brother Kaleam was able to assist you in finding a well-priced Umrah package and provide you with helpful and attentive service.
At Al Burak Travels LTD, we always aim to ensure our customers feel supported and well-guided throughout their journey planning. Your appreciation means a lot to us.
We look forward to serving you again.
Warm regards,
Al Burak Travels LTD

Rated 5 out of 5 stars

Brother Abdullah

From beginning to end , the agent Abdullah has gone out of his way to make sure I understood every single detail clearly. He took days even weeks, answering my messages, checking different packages, changing dates/hotels to ensure I get the best deal with the best price.
Even when I kept changing mind about things, he was so patient like an older brother, reassuring me every step of the way, as it is my first time booking for umrah. He went out of his way to ensure I was happy and confident with my booking, carefully explaining all small details, even repeating himself so many times when i didn’t understand. By the end of my booking time, I was completely reassured by him, as he treated me like his own family, trying his best to ensure I saved money and got best deal. I couldn’t recommend him enough, may Allah swt bless him with all the goodness from my heart, for making sure my whole booking procedure was so effortlessly done. Duas from the bottom of my heart for Abdullah from the Burak team , I couldn’t recommend enough, no words can express the gratitude I feel, for all the support, from Abdullah . may Allah swt bless you with more, from your sister , Duas , Ameen

March 1, 2026
Unprompted review
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Reply from Al burak travels

Respected Sel,

Thank you so much for your heartfelt and beautiful feedback. We are truly delighted to hear about your experience with Abdullah. Your kind words about his patience, guidance, and dedication mean a great deal to us at Al Burak Travels LTD.

We are especially happy that he could support you through your first Umrah booking and make the process smooth, clear, and reassuring for you. Your prayers and appreciation are deeply valued, and we will make sure Abdullah sees your wonderful message.

We pray that Allah accepts your intentions and grants you a blessed and memorable Umrah journey.

Warm regards,
Al Burak Travels LTD

Rated 5 out of 5 stars

Well done Abdullah

Well done Abdullah
It’s rare to find someone so dedicated to providing such high-quality service. Their helpful attitude and attention to detail really made a difference. I would highly recommend their services to anyone looking for a reliable, supportive, and professional travel agent.

March 13, 2026
Unprompted review
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Reply from Al burak travels

Dear Raja Bilal,

Thank you for your kind feedback. We’re glad to hear you had a positive experience with Abdullah and appreciated his dedication and professionalism. Your recommendation means a lot to us at Al Burak Travels LTD.

We look forward to serving you again.

Warm regards,
Al Burak Travels LTD

Rated 5 out of 5 stars

A personal Umrah Package

A personal Umrah Package, where visa, hotel, transport to and from airport was included. The price of the full package was very reasonable and affordable, will definetly consider booking with them again.

February 10, 2026
Unprompted review
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Reply from Al burak travels

Dear Samina Chishti Ali,

Thank you for choosing AL BURAK TRAVELS LTD for your Umrah journey. We are delighted to hear that you were satisfied with the overall package and arrangements provided.

Providing a smooth, comfortable, and reasonably priced experience is always our priority. We truly appreciate your support and look forward to welcoming you again soon.

Best regards,
AL BURAK TRAVELS LTD

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