Originally I stated that I'd have given this 5 stars if we were allowed to buy two items per household as both my son and I are Gundam TCG players, and find ourselves having to go without or pay infla... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yet again the trusted supplier has stepped up to support the Pokemon comunity. Their distribution has adapted several times over to prevent resellers from styfulling the market share. By restricting p... See more
Whether you’re purchasing miniatures, CCGs or hobby supplies (and plenty more), there’s nowhere better than Alchemists Workshops. Lowest prices around, but that’s only part of the story; customer serv... See more
Yet again these guys never fail to deliver. my order went in early in the day and delivered to me perfectly the following day, amazing prices and fast turn around on orders makes these guys ace at wha... See more
Company details
Written by the company
Alchemists Workshops was established as a company on August 25th 2015, with the aim to provide the best War-gaming experience available. This is accomplished by offering the lowest prices, excellent customer service and the fastest delivery times possible, without any compromise. To take care of our customers gaming needs we have gaming tables as well as event nights. As we like to say “we put the war in war-gaming” How we do this? By using real time stock management systems, if an item is shown in stock, we physically have it in the store. We work efficiently as a team, double checking to make sure there are no mistakes. We provide accurate and precise dispatch times to all customers when placing an order. And finally in the unlikely event of an unexpected change we keep customers informed and up to date at all times. We are always improving. Our stock levels will always be continually improving till we have at least one of every item in stock 24/7. As a result of this, the ranges we offer will be always looking to grow, until we are your one stop war-gaming solution. Our service, shop and website are always improving and looking to be more helpful. That said, we listen to our customers and take all feedback seriously, to allow us to deliver the best possible experience. We would love to hear back from you at contactus@alchemistsworkshops.com
Free shipping over £50
Free shipping over £50 in the UK
Free Shipping is eligible on all orders over £50.00 within the UK, except for The Orkney Islands and The Outer Hebrides, unfortunately, Royal Mail charges for delivery to these areas are almost the same as to the EU. If you wish to have a parcel delivered to an address in these areas please be so kind as to contact us at alchemistsworkshops@gmail.com for a quotation. Parcels within the UK (except for the two areas above) are either sent Royal Mail Second Class Signed For (Usually taking 1-2 days to arrive) or via Courier (next day delivery).
Contact info
Unit 7, The Business Centre, CW7 2GN, Winsford, United Kingdom
- 01606861903
- info@alchemistsworkshops.com
- alchemistsworkshops.com
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service and stock allocation is…
The service and stock allocation is just simply brilliant. A fair chance of getting Pokémon and other card games at retail.
March 5, 2026
First time using this website
First time using this website. Made a pre order which was delivered on the delivery date and arrived well packaged. Would definitely use again.
March 5, 2026
Best place to buy
This is the only site I use to buy warhammer. Amazing prices and great customer service.
March 2, 2026
Their follow up and attention to…
Their follow up and attention to detail. Thank you team
March 4, 2026
Really helpful, great store.
Really helpful, order was prompt and staff were great when asked for advice in-store. Thanks
February 27, 2026
Fantastic company: A++
I have purchases from Alchemists Workshop a few times now and their service is excellent. Great prices and great products that come well packaged.
Had to cancel an order once and the customer service was brilliant, they processed it right away. Couldn't be happier and will continue to shop here for all my Warhammer needs!
March 2, 2026
Quick delivery
February 27, 2026
Well equipped shop and friendly stuff
Great place, huge range of stuff and very friendly and helpful stuff. Highly recommend for your hobby supplies.
February 28, 2026
Excellent, speedy delivery
Order was shipped within a couple of hours of placing the order and delivered quicker than expected.
Prices are always very good and items have all arrived securely packed.
Has become my go to shop for hobby stuff.
February 25, 2026
Arrived on time
Arrived on time didn’t have a paint in stock but was refunded straight away. Also came with a free sweetie 👍
February 25, 2026
AW is always my first choice
AW is always my first choice. I’ve been purchasing 40K stuff from you for years and you’re always my first port of call for new bits for my armies.
February 27, 2026
Delivery arrived perfectly
February 25, 2026
The process was easy and the items…
The process was easy and the items shipped immediately - 0 hassle
February 20, 2026
Reply from Alchemists Workshops
Good Evening Jane,
Since you won't furnish us with any information to look into this, despite requests, we will just flag this as not based on a genuine experience.
As it's always awful customer service when someone doesn't get what they want, in the post-COVID landscape, is it not?
Regards
Customer Service Team
It was an easy process from finding…
It was an easy process from finding what I wanted, to purchase to delivery. First time with this outlet and would thoroughly recommend.
February 20, 2026
Flawless pre-order
Flawless pre-order, dispatched on the day of the release and received the next day. Notes were added to the order as each step progressed.
February 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.