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Aldeburgh Coastal Cottages Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations and high quality of the facilities, often describing them as clean, well-equipped, and comfortable. Many people highlight the professionalism and politeness of the staff, noting their helpfulness and rapid service. The service provided is frequently described as amazing, with consumers appreciating the efficiency and ease of their overall experience. However, some customers also noted minor issues such as thin walls, uncomfortable beds in some properties, or a lack of certain amenities like hairdryers or sufficient hot water. A few other people also felt that some properties could benefit from better maintenance, mentioning dirty windows, broken blinds, or worn furnishings.

What people talk about most

Location

Reviewers express high satisfaction with the locations of the properties, frequently highlighting their... See more

Facilities

Customers had positive experiences with facilities. Reviewers consistently praise the cleanliness, comfort,... See more

Quality

Consumers generally find the quality of properties to be positive, often describing them as clean,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Service

People report positive experiences with the service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

This is our third booking in a year to Aldeburgh. Booking through Aldeburgh Coastal Cottages to stay at the lovely ‘Sea Cloud’ property was straight forward and communication each time was great... See more

Rated 5 out of 5 stars

We have used Aldeburgh Coastal Cottages several times now and their Customer Service is second to none. Every member of staff is professional and polite and they all make sure that your stay is perfec... See more

Rated 5 out of 5 stars

I've stayed at this cottage many times, and it has always been very clean upon arrival. Plenty of bedding and towels. Communication from Aldeburgh Coastal Cottages is excellent, and a little issue we... See more

Rated 5 out of 5 stars

We’ve recently stayed at Chantry Cottage in Tunstall. Absolutely perfect in every way. Impossible to fault, spotlessly clean, everything you there you could possibly need. Certainly a place we would r... See more

Rated 5 out of 5 stars

Booked at last minute for Christmas and New Year, great and rapid service from the booking team. Cottage was decorated nicely for Christmas even though no-one was expected to be staying. Cottage is we... See more

Rated 5 out of 5 stars

A friend & I stayed 2 nights in this delightful small terraced house in the heart of Aldeburgh where everything you need is very close by, including a fantastic bakery and good independent shops & res... See more

Rated 5 out of 5 stars

We booked this cottage relatively late due to a family bereavement and had a query re number of pets which was quickly answered. The booking experience was very positive. The cottage was as describe... See more

Rated 5 out of 5 stars

The accommodation was perfect for our needs. It was clean, well equipped and very comfortable. We only booked at very short notice and the company was able to fulfil our requirements. We have used... See more

Rated 5 out of 5 stars

We have used Aldeburgh Coastal cottages for a number of years. They have a lovely selection of properties which are well maintained and spotlessly clean. The most important thing though is the persona... See more

Rated 5 out of 5 stars

Briar Hill is a wonderful and peaceful retreat. We absolutely got what we came for! The house is really well equipped, warm, cosy, plenty of space. The grounds are beautifully tended and we enjoyed w... See more

Rated 5 out of 5 stars

This is a really cute, smart place to stay in Aldeburgh, really near the shops and beach, well positioned for exploring the local area. Everything you need, including a great kitchen, dining area, co... See more

Rated 5 out of 5 stars

We made our initial (very late) booking through cottages.com but there was a problem with sending arrival details so we contacted Aldeburgh Coastal Cottages who we then saw were listed for the cottag... See more

Rated 5 out of 5 stars

Very good quality accommodation in a good location. We would come again and recommend to friends. Two improvements would be to review the amount of crockery available - in particular the mugs and cu... See more

Rated 5 out of 5 stars

We recently stayed at the Dairy, East Green Farms. We couldn’t have had a more lovely experience: from the off, Lisa helped us find the perfect property for a long weekend in the area of a friend’s we... See more

Rated 5 out of 5 stars

Beautiful cottage with character. Ground floor was very spacious from Kitchen that was fully equipped through to living areas. Hot tubs were a treat that everyone enjoyed alongside the privac... See more

Rated 5 out of 5 stars

The house was fantastic. The price was very reasonable. The extra day made our four day weekend special. The booking process was easy and communication with Aldeburgh Costal Cottages excellent. I've a... See more

Rated 4 out of 5 stars

Quirky garage conversion generally well laid out some things could be better but they didn’t detract from a comfortable stay. The shower was fed from the bath tap which we knew but an attachment... See more

Company replied

Rated 5 out of 5 stars

Lake Cottage was perfect for two families and Grandparents, very spacious, great location, good garden for the children. Very clean. Great walks from the house. The only slight criticism was the beds... See more

Company replied

Rated 5 out of 5 stars

A lovely company to deal with. Staff are so friendly and knowledgeable about the properties and locality. Communications are swift and clear. I didn't even look at any other travel sites for our ho... See more

Rated 5 out of 5 stars

We have booked many holidays with ACC for over 10 years - and will continue to do so. Their customer service is second to none - and should you have a problem - a real person, who cares, answers the... See more

Rated 5 out of 5 stars

We had a fabulous family trip to Stoney Beach which is a lovely house in a superb location. Aldeburgh is an all time family favourite and the house was well equipped, warm (it was Feb) and very comfo... See more

Rated 5 out of 5 stars

Aldeburgh Coastal Cottages has a good selection of properties and good pricing. We stayed at a cottage we had booked before and once again, it was ideal. Very well equipped, decorated and clean- a t... See more

Rated 5 out of 5 stars

Great property, just right for a few days away, very clean and parking easy. Local pub and shop and only 10 to 15mins walk to beach and high street. Appreciated message to say property was ready earli... See more

Rated 5 out of 5 stars

We have been using Aldeburgh Cottages for our booking needs for the past 2 years, and they are our accommodation of choice. Everyone has enjoyed their stays, the bookings are easy and done quickly, a... See more

Rated 5 out of 5 stars

Lovely apartment, very centrally located with good pub and restaurants on the doorstep. Need to follow the owner's instructions to find it though as the entrance is hidden away behind the main squar... See more

Rated 5 out of 5 stars

The house was fabulous - clean, comfortable, very spacious and in a wonderful location. The garden and decking offered lots of seating and the summer house was a lovely bonus and a great place to sit... See more

Rated 5 out of 5 stars

Really brilliant customer service. A phone call on the way down to let us know the house was ready, the house itself was lovely, spectacular setting and everything we needed. We had a problem with t... See more

Rated 2 out of 5 stars

Lovely cottage but really wasn’t clean the windows were dirty the outside furniture was filthy, the inside was not very clean either.Was such a shame as the house was great and in a fabulous position.... See more

Company replied

Rated 5 out of 5 stars

The booking process and communication with the friendly staff was excellent dealing with any questions promptly and efficiently. Dower Cottage was exactly as described in a peaceful setting close to... See more

Rated 5 out of 5 stars

This is the second time we have stayed here and we would definitely like to return. Booking and access arrangements were easy; so too was parking. The house is convenient for both the High Street sh... See more

Rated 5 out of 5 stars

Great customer service. We booked somewhere that wasn’t as suitable for a family so they arranged somewhere else much better. Was a great location, lovely lodge and we had a great time there. Would hi... See more

Rated 5 out of 5 stars

Excellent customer service. All the staff are very friendly and helpful. Properties are to a high standard well equipped, well presented & clean. Any issues are always resolved the same day. I woul... See more

Rated 5 out of 5 stars

An excellent company to deal with. We have booked several holiday cottages in Aldeburgh with this company and have always had a good experience. They respond quickly and their properties are alway as... See more

Rated 5 out of 5 stars

A local company with staff who answer the phone and are actually helpful! Our booking was dealt with efficiently and politely and I was able to arrange to get into the property early. So good to be... See more

Rated 5 out of 5 stars

We have booked with Aldeburgh Cottages lots of times now and each time the staff have been really helpful. We would highly recommend them if you are looking for a place in the Suffolk Aldeburgh/Thorp... See more

Rated 5 out of 5 stars

Communication was excellent and everything in the apartment was as expected. It had excellent cooking facilities and the added touch of a bottle of prosecco for our New Year stay was great. A lovely... See more

Rated 5 out of 5 stars

The property was fabulous and suited all our needs. The location was beautiful on the lake, we were very lucky with the weather for the time of year and sat on the deck watching the sunset in the even... See more

Rated 5 out of 5 stars

The Retreat is a beautiful peaceful place, surrounded by woodland and the sound of birdsong. The owners of the property are so friendly and delightful. Thank you ! You can walk and visit the surroundi... See more

Rated 5 out of 5 stars

the cottage was roomy, well equipped and comfortable. One downside was the poor condition of the garden. The cottage was only a ten minute walk from the sea front which was very convenient and also en... See more

Rated 4 out of 5 stars

Great weekend celebrating in Thorpeness , we booked with Aldeburgh Coastal Cottages whom we found to be polite , friendly , helpful . Claysmead was a brilliant party/ family house with everything cate... See more

Rated 5 out of 5 stars

The cottage was delightful and prepared to a very high standard. We had one minor issue with the TV that was resolved very quickly. Will definitely book again and I’m happy to recommend Aldeburgh Coas... See more

Rated 5 out of 5 stars

Always very helpful when ever I have telephoned them. Even popping into the property we were renting to check all was well and give us more local information for that area.

Rated 5 out of 5 stars

The property is ideal for us Parking out side near apartment. Dog aloud. ideal place for walks, nice walk along foot path at rear of property to Thorpness, Lunch at mear good food. Return along the b... See more

Rated 4 out of 5 stars

Very relaxing property in private location. A few negatives our hot water kept running out feel maybe the water tank isn’t big enough for number of guests , fridge in kitchen area needs to be bigger a... See more

Company replied

Rated 3 out of 5 stars

The property felt a little grubby. There was a stain on the underside of the duvet cover and several of the kitchen cupboards were dirty inside The blind on the front door was broken as was the main... See more

Company replied

Rated 5 out of 5 stars

Perfect setting for a great family holiday. The house was perfect with stunning views across the sea and river. Highly recommended - we will almost certainly go again.

Rated 4 out of 5 stars

We booked this flat at short notice and received the efficient and friendly support that is characteristic of Aldeburgh Coastal Cottages. The flat is ideally situated, very close to the sea front an... See more

Rated 5 out of 5 stars

Fabulous cottage & service from Aldeburgh Coastal Cottages. Our cottage was one of the best we’ve stayed in. Excellent communication prior to stay. Great choice of property.

Rated 4 out of 5 stars

Aldeburgh Coastal Cottages were easy to deal with and their website simple to use. They have a wide range of properties. The cottage was well laid enough, well furnished and very comfortable. The o... See more

Rated 5 out of 5 stars

Company very efficient and helpful. Cottage itself needed larger double bed and shower had to be declogged before we could use it but minor issues.


Company details

  1. Self-Catering Accommodation

About Aldeburgh Coastal Cottages

Written by the company

With over 200 beautiful holiday cottages based in and around the stunning Suffolk Heritage Coast, Aldeburgh Coastal Cottages is here to help you find your perfect self-catering holiday on England’s east coast.

Beachfront, coastal or countryside we can help you find the holiday of your dreams. Whether you’re seeking a holiday home with amazing views of the sea, stunning cottages in the heart of a coastal town, a cosy romantic getaway or a property large enough for the family to get together, we have something to offer you.

Our skilled team is made up entirely of local people whose passion is based on a shared love of the area and who have over thirty years experience in the holiday cottage industry. We know our properties inside out as well as the beautiful county of Suffolk in which they are located.

We can provide you with recommendations of wonderful places to eat, great days out for children and the best walks in the area, all you have to do is ask.

Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

We stayed at Maisie’s in Aldeburgh high…

We stayed at Maisie’s in Aldeburgh high st and what a lovely time we had. The house was perfect we couldn’t fault it in any way. Everything you except to be provided was plentiful plus it was spotlessly clean.
We would definitely go back. Thanks again Aldeburgh Coastal Cottage’s.

April 9, 2026
Rated 5 out of 5 stars

Lovely cottage and very clean

Lovely cottage and very clean.
However I would recommend that owners would leave more than 1 roll of toilet papers and 1 round small soap bar.
If you are visiting the cottage please bring teabags / coffee and milk as there is no hamper / provisions, disappointing. The cottage is 20 min from the beach and high street and 2 min from supermarkets. I would recommend this cottage as it was value for money. Just book in advance to get the best rates.

April 8, 2026
Rated 5 out of 5 stars

Had a great trip me at Meadow View…

Had a great trip at Meadow View Friston. The barn was lovely and big enough to comfortably accommodate the 8 of us. Aldeburgh Cottages were efficient and dealt with a small problem we had efficiently as always. We would recommend Aldeburgh Cottages and Meadow View very strongly.

April 14, 2026
Rated 5 out of 5 stars

Wonderful setting right on the beach

Wonderful setting right on the beach. The accommodation was really welcoming, a bit quirky, clean, and everything you need for a relaxing stay. The town of Aldeburgh is really quaint, very buzzy and plenty of lovely shops, cafes and restaurants. Everyone was so friendly.. felt we needed to longer to explore more! Also lovely places to visit a bit further afield.. historic Sutton Hoo, Snape Maltings and Woodbridge worth a visit. Has opened our eyes to beautiful Suffolk as we are in Central South and always tend to go West for our holidays.
The team at Aldeburgh Cottages handled our booking and stay wonderfully. I would highly recommend this place.

April 9, 2026
Rated 5 out of 5 stars

Perfect rental for a family gathering.

Booking was easily made and well handled. Arrival instructions were clear and the property was as described. There was a question about the rubbish disposal so I rang the company and they dealt with it promptly and efficiently. When speaking with them the lady was very understanding and perfectly polite. We would not hesitate in booking with Aldeburgh Coastal Cottages again.

April 3, 2026
Rated 5 out of 5 stars

Super Company to book your stays

We have used Aldeburgh Coastal Cottages on a number of occasions to book our stays in Suffolk. They are always so helpful and offer their expert advice. We have been extremely happy with their service.

April 7, 2026
Rated 5 out of 5 stars

This is the second time we have rented…

This is the second time we have rented a cottage via Aldeburgh Coastal Cottages. Both times have been superb! We accidentally left a prescription behind, which one of the cleaners found. Even though it was Easter, a very friendly chap from the office called to inform us and went out of his way to post the item back to us, 24 tracked delivery - above and beyond service. Excellent

April 6, 2026
Rated 5 out of 5 stars

Still fabulous

We’ve been coming to Watermans for years and it still ticks all the boxes for us. It’s thoughtfully and beautifully designed and always well maintained. The space is very generous for a 2 bed. Parking and the garden in such a central location is a real bonus. Aldeburgh Coastal Cottages were as friendly and helpful as always with the booking.

April 12, 2026
Rated 5 out of 5 stars

Superb!!

We’ve recently stayed at Chantry Cottage in Tunstall. Absolutely perfect in every way. Impossible to fault, spotlessly clean, everything you there you could possibly need. Certainly a place we would return to without a doubt

March 27, 2026

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