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Alegree Reviews 327

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the pickups and guitar parts, noting their effectiveness in transforming instruments and offering excellent value. Many appreciate the wide selection available and the competitive pricing. The advice and communication from the team are also frequently highlighted as helpful and knowledgeable. However, some customers experienced issues with delivery times, with orders arriving later than expected or with unclear timelines. There were also instances where customers received incorrect items or encountered unexpected additional costs like import taxes, especially for international orders, which were not always clearly communicated beforehand. A few people also reported problems with packaging, leading to damaged goods, and some expressed dissatisfaction with customer service responses when issues arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are satisfied with the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise quick dispatch and fast... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight that parts... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the competitive and fair pricing, often... See more

Order

People report ambiguous experiences with order. Many customers praise quick shipping, good communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a murky horizon bridge p90, for a home built les Paul senior, fully tested and found operating correctly, then tested through a vox ac15, full bodied tone, nicely balanced, complementing... See more

Rated 5 out of 5 stars

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more

Rated 5 out of 5 stars

I use Alegree for all my pickup needs and would t consider anywhere else. I am impressed with all the pickups I’ve bought. The latest was an Old Timer Scorcher (hot rail, single coil sized humbucker... See more

Rated 5 out of 5 stars

Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Communication was very good.

Communication was very good.
I was a little confused at the time that it took between the item being dispatched and it actually arriving at the Royal Mail depot for it to begin its 48hr journey to me.
But overall a good experience.

October 8, 2024
Rated 5 out of 5 stars

Murky Horizion pickups are awesome

Murky Horizion pickups are awesome! Great P-90 tone in a humbucker sized pickup. So beefy yet articulate. I've played many boutique pickups and these are top shelf. I put them in a Guild Polara Kim Thayil signature. Good clean GREAT with gain.

August 22, 2024
Rated 5 out of 5 stars

Will use Alegree again

- good website.
- appreciate being able to checkout as guest using PayPal and not having to put any of my details in.
- was a bit confusing being sent a Royal Mail tracking number when my parcel wasn't tracked.

August 5, 2024

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