Alensa.gr Reviews 2,234

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent prices, fast delivery, and high-quality products. Many appreciate the efficient and smooth service, noting that orders arrive promptly and are well-packaged. The company is praised for its wide selection of items and reliable service, with many people expressing satisfaction with their purchases over several years. However, some customers also noted issues with delivery times, attributing delays to the courier company. A few other people also felt that some products, like sunglasses, had flaws such as being too pointy or having tight screws.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Price

Users describe positive interactions with price, frequently highlighting good, fair, and competitive pricing... See more

Product

Reviewers highlight positive aspects of product, often praising the good choice, variety, and quality of... See more

Service

Reviewers consistently express satisfaction with the service, describing it as fast, reliable, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, lenses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less... See more

Company replied

Rated 5 out of 5 stars

By far the most consistently reliable company I've ordered from. My orders are shipped almost instantaneously and reach me after 2 days at the very maximum, which is a feat that no other company has a... See more

Company replied

Rated 5 out of 5 stars

Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa respon... See more

Company replied

Rated 5 out of 5 stars

The sunglasses I had bought almost 4 months ago broke as I was wearing them. I contacted Alensa to inform them and ask if there was a warranty. They asked me to send them back in order to have them ch... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Alensa.gr

Written by the company

Δωρεάν παράδοση πάνω από 49€
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.

Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.

Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.

Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.

Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.

Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.

TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.

Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.

Contact info

  • ΒΑΣΙΛΕΙΟΣ ΚΑΛΥΒΑΣ – EXPANDECO - Alensa.gr, Τραχειά Αργολίδας, 21052, Δήμος Άργους-Μυκηνών, Greece

  • +302112342483
  • info@alensa.gr
  • alensa.gr

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Super happy with the products

Super happy with the products. Delivery to Cyprus in 3 days!

December 3, 2025
Alensa.gr logo

Reply from Alensa.gr

Good afternoon,

We're happy to hear that you are super happy with the products! Thank you for your positive feedback regarding the fast delivery.

Kind regards,
Customer Service Team

Rated 4 out of 5 stars

Fast delivery 🚚!!

Fast delivery 🚚!!

December 5, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Annie,

Thank you so much for your kind words!
Fast delivery is important to us, so it’s great to know we met your expectations.

Hope to see you again soon!

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

SPEADY DELIVERY/BEST OFFERS

SPEADY DELIVERY, BEST OFFERS

November 28, 2025
Alensa.gr logo

Reply from Alensa.gr

Hi Maria,

Thank you for your feedback! We’re happy to hear you enjoyed our speedy delivery and best offers. We truly appreciate your support and hope to serve you again soon!

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Everything went well

Everything went well! As always

December 4, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Mrs. Dani,

Thank you for your continued support! We’re happy to hear that everything went smoothly, as always. Providing a reliable and pleasant experience is what we strive for every day.

We’re always here for you.
Customer Service Team.

Rated 5 out of 5 stars

Fast response + delivery time

Fast response, fast delivery, adequate packaging.

December 4, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Mr. Asimakopoulos,

Thank you for your kind review! We’re delighted that your experience with us was positive and met your expectations. Your satisfaction is always our top priority.

We’re always happy to help.

Best Regards,
Customer Service Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality and excellent customer service

December 4, 2025
Alensa.gr logo

Reply from Alensa.gr

Hi Helene,

We truly appreciate your feedback! It’s wonderful to hear that you enjoyed our fast delivery, great product quality, and friendly customer service. Your support inspires us to keep improving.

Always at your service,
Customer Service Team.

Rated 5 out of 5 stars

Great shop

Great shop, fast delivery and excellent prices and products

December 4, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Mr. Kalaitzidi,

Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our quick delivery, competitive prices, and high-quality products. Your satisfaction is what motivates us every day.

We’re always here to assist you.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

The best!!

The best!! Everything you want at the best price

December 4, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Mrs. Markou,

Thank you very much for your wonderful review! We are delighted to know that you found everything you needed at the best prices — this is exactly what we strive to offer every day.

We are always at your disposal.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

You are missing the products I used to…

You are missing the products I used to get. And the one your promote is no good.

November 26, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning, Mrs. Andreadi,

Thank you for your feedback. We completely understand your frustration. Unfortunately, the production of this specific combination has been discontinued, so it is no longer available for order.

Regarding the product you mentioned, please note that we offer many brands, and our website shows alternatives based on the parameters entered. However, not all lenses are suitable for every eye, so we strongly recommend consulting an ophthalmologist to determine the best option for your individual needs.

We apologize for any inconvenience this may cause and appreciate your understanding. Should you require assistance or guidance, please do not hesitate to contact us.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Great products at good prices

Great products at good prices. Fast delivery too.

December 5, 2025
Unprompted review
Alensa.gr logo

Reply from Alensa.gr

Thank you very much for your kind review! We’re glad you enjoyed our products and found our prices and delivery service satisfactory. We look forward to serving you again!

Rated 5 out of 5 stars

Easy order and delivery

Quick delivery and free returns/exchange s

November 24, 2025
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Christodoulatou,

Thank you so much for your kind words! We’re glad your order and delivery process was easy.
We are always at your service.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Great Service!

Great Service! Great prices! Always on time!

November 29, 2025
Unprompted review
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Konstantinidou,

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our service, great prices, and timely delivery.

We are always here to assist you.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Great customer service

Very quick customer service

November 28, 2025
Alensa.gr logo

Reply from Alensa.gr

Thank you so much, Mr. Xenokosta!

We’re thrilled to hear that you had a positive experience with our customer service. Your kind words mean a lot to us, and we look forward to serving you again soon!

Kind regards.
Customer Service Team

Rated 5 out of 5 stars
Alensa.gr logo

Reply from Alensa.gr

Thank you, Mr. Anastasiou!

We’re delighted to hear you enjoyed our fast delivery and great prices. We appreciate your feedback and hope to serve you again soon!

Kind regards.
Customer Service Team

Rated 5 out of 5 stars

Excellent

Great fast service

November 21, 2025
Alensa.gr logo

Reply from Alensa.gr

Thank you, Mrs. Pap!

We’re thrilled to hear you enjoyed our fast and excellent service. Your kind words mean a lot to us!

Kind regards.
Customer Service Team

Rated 5 out of 5 stars

Contact Lens Requirements

Have been using Alensa regularly for my contact lens requirements. Their pricing is competitive and delivery is always prompt.

November 27, 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning Stuart,

Thank you for taking the time to share your experience.

We truly appreciate your continued trust and are glad to hear that everything has been working smoothly for you.

We're always here to support you whenever you need us.

Best regards,
Customer Service Team

Rated 4 out of 5 stars

I like alensa

I like that i can repeat one of my previous orders. My parcels were here promptly. I d like to have another address saved on your site for my son's orders. I don't like that as a loyal customer i don't enjoy any advantages as free shipping or lower prices

November 27, 2025
Alensa.gr logo

Reply from Alensa.gr

Dear Mr. Pantazi,

Thank you very much for your kind feedback and for trusting Alensa! We’re delighted to hear that your orders arrived promptly and that you enjoy the ability to easily repeat previous orders.

Regarding your suggestion to save additional addresses, we’re always looking for ways to make our platform more convenient.

As for loyalty benefits, we understand your desire for perks such as free shipping or special discounts. We are exploring ways to reward our returning customers and encourage you to subscribe to our newsletter so you don’t miss any promotions or special offers.

Thank you again for your feedback, and we look forward to serving you in your future orders!

Best regards,
Customer Service Team

Rated 5 out of 5 stars

fast delivery+high quality products…

fast delivery+high quality products with good price

November 26, 2025
Alensa.gr logo

Reply from Alensa.gr

Dear Mrs. Giannouri,

We really appreciate your feedback! It’s wonderful to hear that you enjoyed both the fast delivery and the quality of our products at a great price. Your support means a lot to us and encourages our team to keep improving every day.

Warm regards,
Customer Service Team

Rated 5 out of 5 stars

Good products kind employees. Everything on time

Good products, kind employees. I took exactly the things I wanted very quickly.

November 25, 2025
Alensa.gr logo

Reply from Alensa.gr

Thank you very much, Ms. Karadatsiou, for your kind words!

We’re delighted that you were satisfied with our products and service. We look forward to serving you again in the future.

I can also draft a shorter, friendly version suitable for quick online replies if you want.

Kind Regards
Customer Service Team

Rated 5 out of 5 stars

Good price

Good price
Fast service

November 25, 2025
Alensa.gr logo

Reply from Alensa.gr

Thank you very much, Ms. Panagiotarou, for your kind feedback!

We’re glad you were satisfied with our prices and fast service. We look forward to serving you again.

Kind Regards
Customer Service Team

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