I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less... See more
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Review summary
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What people talk about most
Reviews shaping this summary
By far the most consistently reliable company I've ordered from. My orders are shipped almost instantaneously and reach me after 2 days at the very maximum, which is a feat that no other company has a... See more
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Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa respon... See more
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The sunglasses I had bought almost 4 months ago broke as I was wearing them. I contacted Alensa to inform them and ask if there was a warranty. They asked me to send them back in order to have them ch... See more
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Company details
About Alensa.gr
Written by the company
Δωρεάν παράδοση πάνω από 49€
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Contact info
ΒΑΣΙΛΕΙΟΣ ΚΑΛΥΒΑΣ – EXPANDECO - Alensa.gr, Τραχειά Αργολίδας, 21052, Δήμος Άργους-Μυκηνών, Greece
- +302112342483
- info@alensa.gr
- alensa.gr
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Everything is great
Everything is great! I get my contacts and I am very happy with the quality. Minus one star because I wish I could have them faster.
January 8, 2026
Reply from Alensa.gr
Good morning Polly,
Thank you for your thoughtful review! We’re really happy to hear that you’re pleased with the quality of your contact lenses — that means a lot to us. We also appreciate your honest feedback regarding the delivery time. We understand how important it is to receive your order as quickly as possible, and we’re continuously working to improve this part of the experience.
Your comments help us get better, and we truly value them.
We’re always here if you need anything.
Kind Regards,
Customer Service Team
everything was ok..
January 16, 2026
Reply from Alensa.gr
Good morning Alexandros,
Thank you for your feedback! We’re glad to hear that everything went smoothly. We truly appreciate you taking the time to share this with us.
Always here to help,
Customer Service Team
THE COMPANY COURIER THAT YOU ARE USING…
THE COMPANY COURIER THAT YOU ARE USING HAS CONSTANTLY HAD DELAYS IN DELIVERING PARCEL MORE THAN A WEEK
IT IS NOT WORTH IT ANYMORE
January 16, 2026
Reply from Alensa.gr
Dear Ms. Kyriacou,
We’re truly sorry to read about your frustration and we completely understand how disappointing delivery delays can be. Please accept our sincere apologies for the inconvenience this situation has caused you.
We would like to note that we have not received a direct message from you to our customer service team regarding this issue, which would have allowed us to assist you sooner. That said, as soon as this matter came to our attention, we immediately contacted the courier company and requested that your shipment be given priority so that it can be delivered to you as soon as possible.
Please rest assured that our intention is always to provide accurate information and the best possible service. Situations like this are taken seriously, and your feedback helps us address them more effectively.
Should you need any further assistance or updates, we kindly invite you to contact our customer service team — we are always here to help and support you.
Best Regards,
Customer Service Team.
Lens
By far the best company I have ordered from. Very good prices, high quality products and prompt shipping. I highly recommend it.
January 15, 2026
Unprompted review
Reply from Alensa.gr
Hi Christos,
Thank you so much for such an amazing review! It truly means a lot to us to hear that your experience stood out in every aspect — from pricing and product quality to shipping. Your recommendation is the best reward for our team.
We’re always here for you and look forward to serving you again.
Best Regards,
Customer Service Team.
Reply from Alensa.gr
Good morning Ms. Roumelioti,
We really appreciate your feedback! It’s wonderful to hear that your experience with us was seamless and enjoyable. Hearing that our service met your expectations truly makes our day.
Best Regards,
Customer Service Team.
Reply from Alensa.gr
Dear Rania,
Thank you for taking the time to leave a review! We’re happy to know that you were satisfied with the speed of delivery and the value of our products. Your feedback encourages us to keep providing the best service possible.
Best Regards,
Customer Service Team.
Perfect
Reliable, best prices, fast delivery, everything went smoothly as always. Thank you!
January 6, 2026
Reply from Alensa.gr
Good morning Ms. Lagadianou,
We really appreciate you sharing your experience! Your support means a lot to us and encourages us to keep improving.
Best Regards,
Customer Service Team.
Reply from Alensa.gr
Good morning Ms. Grazyna,
Thank you for your feedback! We’re delighted to hear that your experience was smooth and that your order arrived quickly. Making every transaction easy and efficient is always our goal.
We’re always here to assist you.
Customer Service Team.
Reply from Alensa.gr
Good morning Mr. Stavrianea,
Thank you for your lovely feedback! We’re really happy to know that everything went smoothly and that your experience with us was just as it should be. Comments like yours truly make our day.
We’re always here whenever you need us.
Customer Service Team.
I am a regular customer nowadays
I am a regular customer nowadays. They always have what I need and it's very easy to re-order the exact same contact lenses and cleaning solutions that I like through their system. The order is dispatched on time and I have what I need within the same week.
July 16, 2025
Reply from Alensa.gr
Good morning George,
We're happy to hear that you find it easy to re-order your preferred contact lenses and solutions through our system. It's great to know that your orders are dispatched promptly and arrive within the week. We appreciate your continued patronage!
Kind regards,
Customer Service Team
Best prices ever
Best prices ever! I received my package immediately and in perfect condition.
January 12, 2026
Reply from Alensa.gr
Dear Ms. Papagianni,
Thank you very much for your wonderful review! We are delighted to hear that you were satisfied with the price, the fast delivery, and the condition of your package.
Your satisfaction is the greatest reward for us.
We are always here to assist you with anything you may need.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Mr. Antoniou,
Thank you very much for your kind review.
We truly appreciate your trust and are glad to hear that you found our service fast and reliable.
We look forward to serving you again soon.
Best regards,
Customer Service Team
Reply from Alensa.gr
Good morning Dimitris,
Thank you for your kind review! We’re glad to hear that you enjoyed our products and services. Making shopping simple and enjoyable is always our goal.
We’re always here to help.
Customer Service Team.
Love alensa.gr
Very reliable service. Great quality items, nicely packed order, received in a few days.
Trustworthy and efficient
January 8, 2026
Reply from Alensa.gr
Dear Mrs Zomeni,
Thank you for your kind words. We are delighted to hear that you are happy with our service and products. Your satisfaction is our priority, and we look forward to serving you again soon.
Best regards,
Customer Service Team
Very fast delivery!
They even have contact lenses for astigmatism with myopia in stock!
January 7, 2026
Reply from Alensa.gr
Dear Tzanis Fotakis,
We really appreciate you taking the time to share your experience! Your feedback helps us continue offering the best possible service.
We’re always at your disposal.
Customer Service Team.
Reply from Alensa.gr
Dear Mr. Drosos,
Thank you for your kind words! We’re delighted to hear that you enjoyed our website and that your order arrived quickly. We look forward to serving you again soon!
Best regards,
Customer Service Team
I always buy my contact lenses from alensa!
The quality is great, the price is excellent and they always send it on time!
September 15, 2025
Reply from Alensa.gr
Good morning Kyriaki,
Thank you so much for your continued trust and for sharing your experience with us! We’re delighted to hear that you’re consistently happy with the quality, pricing, and reliability of our service. Your loyalty truly means a lot to us.
Best Regards,
Customer Service Team.
Good service and fast delivery!
January 2, 2026
Reply from Alensa.gr
Good morning Despoina,
Thank you for your kind review! We’re glad to hear that you had a positive experience and that everything met your expectations.
We’re always at your service.
Customer Service Team.
Pleased with my purchase
Pleased with my purchase, for the speed of completion and the usage for delivery, the BoxNow .
January 2, 2026
Reply from Alensa.gr
Hi Georgios,
Thank you for your kind feedback! We’re happy to know that you were satisfied with your purchase and that everything went smoothly. Your positive experience truly matters to us.
We’re always here to help.
Customer Service Team.
Easy to order
Easy to order, remember the past order and all the delivery and payment details
December 23, 2025
Reply from Alensa.gr
Dear Serko,
Thank you for your kind words! We’re glad to hear that our ordering process is easy and convenient for you. We look forward to serving you again soon!
Best regards,
Customer service team
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