Alexander Smith Reviews 511

TrustScore 4 out of 5

4.2

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Company details

  1. Shoe Store
  2. Activewear Store

About Alexander Smith

Written by the company

(ITA) Alexander Smith è la storia di una famiglia che, partendo da un’antica professione in ambito calzaturiero, ha saputo evolversi naturalmente nel tempo trasformandosi in qualcosa di innovativo volto a raggiungere l’eccellenza. La passione per l’artigianalità, l’attenzione verso l’ambiente, la qualità della materia prima e la cura del dettaglio sono i valori della tradizione familiare che si tramandano da tre generazioni, ed hanno permesso la realizzazione di questo progetto. L’incontro tra creatività e know-how si concretizza nel 2012 a Londra, con il brand Alexander Smith. L’idea si sviluppa lasciandosi catturare dall’atmosfera multiculturale e dal dinamismo della città e culmina nella Riviera del Brenta, dove il passato incontra il futuro, dove la tradizione si evolve in innovazione, dove l’esperienza e la passione si proiettano verso la creazione di nuovi stili e nuove tendenze.

(ENG) Alexander Smith is the story of a family that, starting from an ancient profession in the footwear industry, has been capable of evolving naturally over time, becoming an innovative brand aimed at achieving excellence.The passion for craftsmanship, attention to the environment, quality of raw materials and attention to detail are the values of family tradition that have been handed down for three generations and that have allowed the realization of this project. The meeting between creativity and know-how has been achieved with the Alexander Smith brand in 2012 in London. The idea unfolds by being captured in the multicultural atmosphere and dynamism of the city and culminates in the Riviera del Brenta, where the past meets the future, tradition evolves into innovation and experience and passion are driven towards the creation of new styles and new trends.

Contact info

4.2

Great

TrustScore 4 out of 5

511 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A company that respects clients

A company that respects clients. Wide range of payment and PayPal which is very important for me. They accept returns and operate within EU. Nothing to worry. Happy with my shoes. I wish there were more companies like this.

November 8, 2025
Unprompted review
Alexander Smith logo

Reply from Alexander Smith

Dear Petar,
thank you very much for taking the time to share your review! We're glad you had a good shopping experience, enjoy your new shoes!
Best
The Alexander Smith team

Rated 5 out of 5 stars

Exclusive sneakers and handbags

Exclusive sneakers and handbags. The quality and design details are fantastic.
Really god service and delivery. From a very satisfied customer who has bought a few times from the website-highly recommend this Company.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a pair of Alexander Smith Bond…

Bought a pair of Alexander Smith Bond sneakers in beige, after i payed for them around 200 euros, i unpacked and noticed the terrible quality of the materials, the glue was showing near the sole, the stitching had imperfections all over and on the inside, a small, white, minuscule even paper sticket that says MADE IN CHINA. i will never buy from this designer ever again.

November 1, 2024
Unprompted review
Alexander Smith logo

Reply from Alexander Smith

Dear Andrei,
thank you for leaving your feedback. We're so very sorry for the inconvience, we would like to investigate your situation and offer our support. Please email us at shop@alexandersmith.it, pointing out when and where you bought the shoes, and attaching photos. We'll do anything in our power to allow you to wear your Alexander Smith with no issues. We just want to point out that our BOND MAN collection is NOT made in China, so we are a little taken aback by your affirmation.
Hope to hear from you soon,
Best,
The Alexander Smith team.

Rated 5 out of 5 stars

Nice shoes, fast delivery

I've bought a wembley white/cognac, and it's beautiful, the purchase was easy, the website is well built. Received in 2 days internationally with express delivery.

April 2, 2024
Unprompted review
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Reply from Alexander Smith

Dear Szabolcs,
thank you very much for your feedback! We're glad you're enjoying the sneakers and had a good experience while purchasing!
Best,
Alexander Smith Team

Rated 5 out of 5 stars

good

I not have facebook-sorry

May 29, 2023
Alexander Smith logo

Reply from Alexander Smith

Thank you very much for your feedback Juri-ain! We are glad you are satisfied with your order :)
The Alexander Smith team

Rated 5 out of 5 stars

Perfect shoes Perfect customer service

Recently I bought the Cambridge shoes and I am very satisfied with the quality...they are so comfortable and stylish!Also I have to say that the customer service was so helpful and respond immediately to my request.Definitely I suggest you to shop Alexander smith!

March 1, 2023
Unprompted review
Alexander Smith logo

Reply from Alexander Smith

Dear Eleni,
thank you very much for sharing your experience with us! We're glad you are satisfied with your new sneakers, hope you came back soon to visit us on the website!
Best,
Alexander Smith team

Rated 5 out of 5 stars

I am super happy with the quality of…

I am super happy with the quality of the shoes! I love them 😊😊

January 11, 2023
Unprompted review
Alexander Smith logo

Reply from Alexander Smith

Hello Kasia,
thank you very much for leaving us a review! We're so glad you love your new sneakers!
Best,
Alexander Smith team

Rated 5 out of 5 stars

Very fast shipping to Germany.

Very fast shipping to Germany.
Very good Shoes. Thank you!

September 20, 2022
Unprompted review
Alexander Smith logo

Reply from Alexander Smith

Hello Jürgen,
thank you very much for your feedback! We're glad you are enjoying your new Alexander Smith shoes! Hope to have you back on our website soon.
Best,
Alexander Smith team

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