Alexatravel 

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Rated 5 out of 5 stars

I would like to recommend this company from when l first called them has l had to add another person to my booking Morris was fantastic he could do enough for me. He talked me threw everything lovely... See more

Rated 5 out of 5 stars

I spoke with Mark Williams regarding my upcoming trip; he was very professional despite my bad connection. He chatted with me on WhatsApp and was so extremely helpful. I was able to achieve my aim tod... See more

Rated 5 out of 5 stars

I had a very good experience. James was really good in his attitude. He made me feel calm when I was very anxious. James took time to understand the situation I was in. He was very patient with me..... See more

Rated 5 out of 5 stars

Problem solver thanks Mr Paul much appreciated with all his patience and calls and help despite all the hiccup from the last trip, Mr Paul finally solved all my problem. Alexas travel is genuine and... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Alexatravel.co.uk is a United Kingdom-based Travel Agency that specializes in offering a wide range of travel products and services through its online platform. With a focus on providing a seamless customer experience, our website serves as a comprehensive 'one-stop shop', granting customers access to specially curated airfares and an array of luxury hotel accommodations. We are dedicated to catering to the discerning traveller, ensuring top-notch flights from the UK to various destinations worldwide.


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All reviews

(492)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found my dealings with yourselves…

I found my dealings with yourselves very helpful thank you.
Mr John Anderson who dealt with my booking was very patient and very good to repeat everything so to understand and always returned my calls and dealt efficiently and effectively.
Many thanks

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Mark William is the best!!

Mark William was extremely helpful! He hellped us sort out a big issue to the best of his ability under extreme pressure. He remained calm and helped keep me calm by resolving the problem. Thanks a lot Mark, me, my husband and my mum appreciate you!!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

I was attended by John one of your…

I was attended by John one of your staff members. What a wonderful and professional guy, he made my booking very easy and stress free and gave me many flights options to look at and where I can serve money and time. I was very impressed by John

Thank you so much

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful time, talking with Ethan. He is amazing with all the information I needed. Even he follow up several time to make me sure its all safe and sound. Thank u Ethan u are so professional

I'm so glad I choose Alexa travel for my trip to india. Ethan were incredibly helpful in planning my itinerary and making sure I felt safe and comfortable. I had a wonderful time, and I highly recommend them to anyone looking for a stress-free travel experience."

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

MY FIRST EXPERIENCE WITH ALEXATRAVEL

I want to say that this is the first time that I will do business with your company and I was so lucky to have been attended to by your staff called Morris. I was so impressed by his ability to explain things to me in such a clear and unambiguous way. He was very patient in listening to my numerous questions, which he answered very effectively whilst offering different options in the process. His customer service is top notch in my opinion. I believe that Mr Morris is a valuable member of staff of your company. I travel frequently and I have made up my mind that henceforth he will be my first point of contact for my travel tickets, no matter where I am travelling to.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST ALEXA TRAVEL

DO NOT TRUST THEM WITH YOUR MONEY. GO DIRECTLY TO THE AIRLINES YOURSELF. AVOID AT ALL COSTS.
I wouldn't want anyone else to experience the stress and anxiety l suffered, in order to get my money back.
Yes, l got my money back but after fighting via countless emails and phone calls with various members of staff.
***GO DIRECTLY TO THE AIRLINES YOURSELF***

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mark William attended to me very well…

Mark William attended to me very well and was able to confirm my booking.

April 4, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you sincerely for your exceptional review. We are thrilled to learn that you appreciated our services. Mr. William's commitment to delivering outstanding service is truly praiseworthy and exemplifies our team's dedication to excellence. Your support is highly valued, and we look forward to utilizing your feedback to further enhance our offerings.

If you require any assistance with future travel arrangements, accommodations, or holiday planning, please do not hesitate to reach out to us. We are committed to providing you with exemplary service and extraordinary deals.

Best regards,

The Alexa Travel UK Team

Rated 5 out of 5 stars

All the team are doing a great job and…

All the team are doing a great job and had a wonderful experience with them. Especially Junaid Abbas was really helpful and professional in providing great customer service. Highly recommended!

March 28, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

We are delighted to hear that your flight booking experience with us was exemplary. Mr.Junaid's dedication to providing outstanding service is truly commendable and reflects our team’s commitment to excellence. Your continued support is greatly valued, and we are eager to incorporate your feedback to further enhance our services.

Should you need any assistance with future travel services, accommodations, or holiday arrangements, please feel free to contact us. We remain devoted to offering you exceptional deals and superior service.
Warm regards,

The Alexa Travel UK Team

Rated 5 out of 5 stars

My booking

First I want to appreciate MR AT JAMES for job well done. He was polite, understanding and patient really took his time to assists me. Very professional on his job. I give him 10 out of 10. I will recommend him to friends and family. Good job

March 28, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. Mr. James truly embodies dedication, and his unwavering commitment to delivering exceptional service is greatly appreciated. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,
Alexa Travel UK Team

Rated 5 out of 5 stars

Eva was very patient

Eva was very patient, she went above and beyond to get me a ticket that I COULD AFFORD. SHE MADE CLARIFICATIONS AS MANY TIMES AS U BEEDED THEM
I think she is highly professional in her role. Thank you very much.

March 27, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. Miss Eva truly embodies dedication, and his unwavering commitment to delivering exceptional service is greatly appreciated. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,
Alexa Travel UK Team

Rated 5 out of 5 stars

My flight was too comfortable

My flight was too comfortable, the stuff were friendly, and the service was efficient. I have no complaints. Overall, a great service and relaxing flight experience.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Majid Khakipour for miss Sophia

1 she was very patient 2_ she was very polite
3_ she looks very hard work and tried to find best that suits my situation.

March 20, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Respected Passenger ,

Thank you sincerely for your exceptional review. We are thrilled to learn that you appreciated our services. Miss Sphia's commitment to delivering outstanding service is truly praiseworthy and exemplifies our team's dedication to excellence. Your support is highly valued, and we look forward to utilizing your feedback to further enhance our offerings.

If you require any assistance with future travel arrangements, accommodations, or holiday planning, please do not hesitate to reach out to us. We are committed to providing you with exemplary service and extraordinary deals.

Best regards,

Alexa Travel UK Customer Support Team

Rated 5 out of 5 stars

Again your agent helped me during my…

Again your agent helped me during my return flight. I was afraid because of the broken seat on the going flight but mike helped this time to book good seats for us.

March 10, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,

Alexa Travel UK Team

Rated 5 out of 5 stars

Good afternoon i just wanted to really…

Good afternoon i just wanted to really thanks to Eric from Alexatravel who added my child to British Airways ticket for 4th to July everything went very smooth. I will book again for the future which will be in every Holiday .

Regards ILIYA RADICHEV

March 10, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,

Alexa Travel UK Team

Rated 5 out of 5 stars

Raj Kumar has been absolutely a germ in…

Raj Kumar has been absolutely a germ in organising my travels. His attention to detail has left me totally at peace about my itinerary including what can go wrong.

March 3, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,

Alexa Travel UK Team

Rated 5 out of 5 stars

I speak with raj he is very help full i…

I speak with raj he is very help full i book my flight on the spot highly recommended definitely booked again

February 27, 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

Dear Valued Customer,

Thank you for your kind feedback. We are delighted to hear that your experience with our flight booking services exceeded expectations. We sincerely value your continued support, and it means a great deal to our entire team.

Warm regards,

Alexa Travel UK Team

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