Absolutely the worst of the worst companies still waiting nearly a year on and nothing for my shirt for £50 apparently it’s on its way. If you want to throw your money away well this is the company yo... See more
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See what reviewers are saying
Love my product and it came through to Canada. Supplement was great 👍
Ordered a "Ralph Lauren" Jacket. A jacket did arrive 3 weeks later that was clearly a fake nothing like the picture. Do not engage with this company, they're criminals. Also "Alex Jones London" is In... See more
Still waiting for order from over 3 weeks ago. Total scam of a company!!! Generic email sent saying it is stuck in transit, will be another 2-3 days!!! Transit details indicate no parcel has left ch... See more
Delivery failure and poor custome experience
Ordered a jacket from Alex Jones and paid my money - here we are over 3 weeks later and still not delivered. Every time I chase I’m advised it’s on its way and get a new courier link and told I will receive it in 2/3 days and then not received! Still want the jacket so hanging on in there before I claim a refund but losing patients!
If I could leave 0 I would
If I could leave 0 I would. Ordered an item, received the completely wrong item weeks later and now they want me to pay for it to be returned to China!
Fake products, do not give them a cent / penny of your money!
Scammer
My partner paid for triple s Balenciaga and I never received them, he then blocked us both do not buy from this page don’t let the amount of followers make you think they are legit they are not!!
Alexjones.uk personal shopper.
Alexjones.uk personal shopper on Instagram is a SCAMMER! I bought an LV bag off him and was all nice and seems legit until i asked for delivery info and he took my money and blocked me. Read all my messages and did not reply. DO NO BUY FROM HIM.
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