Alex's Accents Reviews 50

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience! they helped and knew what I was looking for with very good communication! You can't go wrong on this site and its very straight forward to use! Thank you so much!

Rated 2 out of 5 stars

I ordered a pair of the Nike Fossil Rose dunks, but the order was cancelled almost within an hour of placing it. No explanation or anything. I wrote back asking why, and if it was a size availability... See more

Company replied

Rated 5 out of 5 stars

Alexaccents is a top quality seller, delivery arrived very quickly with some little extras he threw in! I ordered size 10.5 Jordan 4 Metallic Reds, they were genuine and came with extra laces!... See more

Rated 5 out of 5 stars

Just received my Yeezy 350s and I’m in love! Alexs Accents sourced me authentic shoes at a reasonable price with fast shipping. Very friendly and responsive team! Would 100% recommend to a friend

Company details

  1. Shoe Store

Written by the company

🛍Buy now pay later with @klarna 🔌100% authentic streetwear 📥DM for sourcing enquiries 🌎Worldwide shipping ❌Not affiliated with the brands offered


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, had to get a present for a friend and needed it urgent, delivery came very quickly and came at a good price point. Always recommended this to my friends or family

May 20, 2022
Unprompted review
Rated 2 out of 5 stars

I ordered a tracksuit and after 1 day…

I ordered a tracksuit and after 1 day they said to me it was out of stock, but after they canceled my order you could still buy the tracksuit on they website and showed again as available… I don‘t know if it just a mistake or if they actually scam people with products which aren‘t available?! Either way i got my 300 pounds back but it was a bad experience for me. I was shocked that these people want so much money from us for products which aren‘t available, and then didn‘t even have them in stock. Very awkward

May 18, 2022
Alex's Accents logo

Reply from Alex's Accents

Hi Klaas, as stated in our terms and conditions which you agreed to at checkout, some items have to be sourced in once our customers place an order through our site. The tracksuit you ordered was not in stock and our team were not able to source a 100% authentic set in for you, therefore we had to cancel your order. Due to the inconvenience we have provided you with a £20 discount code for your next purchase. We pride ourselves with only supplying authentic and legitimate products so we believe this review is not an accurate representation of our business and would kindly appreciate it being removed. The availability of the product you ordered has now been adjusted to avoid this situation from happening again and we hope to have you as a customer in the future.

Kind regards,
Alex's Accents Team

Rated 1 out of 5 stars

Ridiculous prices, look on eBay lol

Ridiculously marked up clothing, how are they charging double what trapstar charges

March 11, 2022
Unprompted review
Alex's Accents logo

Reply from Alex's Accents

Hi Josh, after reviewing your information we can see that you have not made a purchase from our site. Regarding costs, we price items quite competitively and when you make a purchase with us you pay for the authenticity as well as the product. If you could remove this review that would be great as it is not an accurate representation of our business. We hope to have you as a customer in the future.
Alex's Accents team

Rated 5 out of 5 stars

Top seller

Purchased some dunks from these guys, great service, mega quick delivery, couldn't recommend more

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Yeezys

I bought a pair of Europe’s exclusive Yeezys and everything was smooth sailing from fstart to finish, couldn’t ask for a better seller. Hands down will do business with again. 🤘

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend buying and poor…

Wouldn’t recommend buying and poor experience overall. First bought the trainers then the price went up and had to repurchase then 3 week delivery and end result is I am stuck with trainers which do not fit as this seller does not allow returns.

January 7, 2022
Unprompted review
Alex's Accents logo

Reply from Alex's Accents

Hi Evie, I am sorry to hear about your experience. The pair you ordered were incorrectly priced at first which is why your initial order had to be cancelled. Your second order was delivered on the 10th business day which arrived a day later than expected according to our shipping policies which can be found on the site. Due to the exclusivity of the items that we sell, we unfortunately can't accept returns which is also stated on our site in the 'return & refund policy' page. I hope your next experience with us is a more positive one and I am also happy to provide you with a unique discount code due to this inconvenience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look