ALEYOLÉ Reviews 1,514

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m sad their website is not available now. I checked it multiple times & it says “we’ll be back soon”. 😢 This has been the best gold-plated brand I’ve tried. Beautiful designs & amazing quality! The... See more

Rated 1 out of 5 stars

Don’t buy it, you will regret it!! This is a big scam and completely unprofessional behavior from the team. This is not the same Aleyole brand, there is no quality, no branding on the packaging or an... See more

Rated 5 out of 5 stars

Placed my first order and was not disappointed! The quality of the jewelry was very decent and despite having to return one pair of earrings due to some minor scratches. The customer service was very... See more

Company replied

Rated 3 out of 5 stars

Firstly, the shipping times do not lie, your package will take 2 weeks to arrive, this isn't a complaint but an observation. Secondly, I wasn't aware that the earrings only come as one, as in I ordere... See more

Company details

  1. Jewelry Store

Written by the company

ALEYOLÉ was born in 2014 in Barcelona with the enthusiasm of designing a simple, day to day, feminine jewelry. We bet on a minimalistic approach with a touch of boldness. Following trends, we establish our own with geometric designs and collections in constant growth. The goal of ALEYOLÉ is to design small treasures for all women providing a daily dose of luxury.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Really love the brand and customer…

Really love the brand and customer service is good !!

December 9, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Morgane,

It is great to hear you love our brand and our team! Thanks for letting us know :)

Have a lovely day,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

I really love this brand

I really love this brand. The packaging also includes tools to take care of the jewels, it’s amazing. The whole communication is very nice.

December 9, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Arianna,

Thank you very much for this lovely comment! We truly cherish it :)

All the best,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Top product and well informed

you will be kept well informed where your package is and the earrings are beautiful, exactly as in the picture

December 8, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Maria,

Thank you for this feedback! We are really hoping to see you again soon!

Kindest regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

All the jewels are beautiful and they…

All the jewels are beautiful and they have excellent customer service, really helpful and understanding

December 7, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Daniela,

Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience with us :)

Warm greetings,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Amazing costumer service and beautiful

Amazing costumer service and beautiful, quality products! Would highly recommend!

December 3, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Artur,

Thank you so much for your kind words!

Hope to see you soon at aleyole.com ✨

Best wishes,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Will order again :)

Highly recommend :) I ordered on Sunday and received my package on Friday. The packaging is amazing and stylish and the products are as shown on the website :).

December 3, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Eva,

Thank you so much for leaving this review! We are pleased to know how happy you are with your purchase :)

Lots of love,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Fab customer service

December 2, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Paula,

We are so happy to know that you found our team so amazing! Thank you!

Greetings,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Super Happy!

Fast shipping, great communication, fantastic product

December 1, 2021
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Donna,

It is a pleasure to know you feel that way! Thanks for letting us know!

Hope to see you soon!

Best wishes,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Beautiful jewellery

Easy on line shopping site for beautiful jewellery. Item delivered very quickly and beautifully packaged read for Christmas. Good prices too.

November 30, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Hilary,

Thank you so much for leaving this review! We are delighted that you loved your experience with us!

Kind regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Very efficient customer service

Very efficient customer service, I had a super fast response and they solved my problem immediately. Additionally the quality of the jewelry is very good, highly recommended!

November 26, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Gaia,

That's so good to hear! Thank you!!

We work hard to give the best service to our customers!

Have a lovely day,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend. I love the designs and could barely chose from all their beautiful products. They have an amazing customer service, they answered all of my questions right away, they helped me with my problen, and they were kind and patient and did everything to make me happy. I definitely recommend them!

November 26, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Franciska,

we are very grateful for your shared opinion 😍

It is important to us that you have a good shopping experience.

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Amazing quality and customer service!

Everything i ordered so far was of very high quality and arrived within a week.
Only one time the package got lost on the way but it was very easy to contact customer service. I got an answer really fast and the problem was solved within a short time.
I highly recommend it and will gladly shop here again very soon 🥰

November 25, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Julia,

Many thanks for your time taken to review ALEYOLÉ!

We are very happy to read your positive comments about our company, we will keep on working hard to achieve your expectations! 😀

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Totally recommended

After buying at AleyOlé I can only put positive things in this review: an excellent shopping experience, easy online shopping, caring and personalized attention (a wonderful deal) the beautiful packaging ... the product: super nice !! totally recommended !!!

November 25, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Isabel,

Many thanks for your time taken to review ALEYOLÉ!

We are very happy to read your positive comments about our company, we will keep on working hard to achieve your expectations!

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

I loved the product

I loved the product, it has a lot of quality. Product delivery was super fast. Any queries were answered in no time and very attentive and friendly.I loved the jewellery and I highly recommend.

November 23, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Laura,

Many thanks for your time taken to review ALEYOLÉ!

We are very happy to read your comments about our products and delivery service! Wish you enjoy the products you have chosen!

Until the next time 🤗

Best regards,

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Great quality products and great…

Great quality products and great customer service. Staff are always friendly when I contact them for any help or questions. One of my top sites to shop for jewellery.

November 22, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Saleha,

Many thanks for your time taken to review ALEYOLÉ!

We are very happy to read your positive comments about our company, we will keep on working hard to achieve your expectations! 😀

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Found a new go-to jewelry site!

Placed my first order and was not disappointed! The quality of the jewelry was very decent and despite having to return one pair of earrings due to some minor scratches. The customer service was very quick to answer and helped process my return immediately (I’m talking minutes). The refund was issued as soon as the item arrived at their warehouse. Would definitely buy again!

November 22, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear JJ,

thank you very much for your kind words and sharing your experience with our customer service team.

Until the next time 🤗

Best regards

ALEYOLÉ Support Team

Rated 4 out of 5 stars

Really good service!!

I had a problem with the quality of the earrings I received, so I contacted the help service. They helped me really well and seeded me a new pair with express delivery! I’m really happy with my new ones and with the service they gave!

November 21, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear M.C

thank you very much for your kind words and sharing your experience with our customer service team.

Until the next time 🤗

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

I have bought lots of their jewelry and…

I have bought lots of their jewelry and I was very satisfied. And even with two gold plated items that were defective, they sent me the items again free. Excellent customer support.

November 19, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Oxana,

We are very happy to read your comments about our service!

We work very hard to make sure our customers have a good shopping experience.

Thank you 🤗✨

Kind regards

ALEYOLÉ Support Team

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