Alfalahtravel Reviews 50

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have just booked my Umrah with Alfalah. Excited for the upcoming experience inshaAllah. I am giving a 5 Star here early before my Umrah trip takes place because of the amazing assistance I had from... See more

Rated 5 out of 5 stars

I had an excellent experience for my Umrah journey, all thanks to Shakir. He personally managed all my arrangements, including flights, visas, and hotels, with great professionalism and care. Ev... See more

Rated 5 out of 5 stars

Thank you so much Alfalah travel for making our umrah journey smooth and easy.All the staff espacially sister laiba took care of each and every thing.Also explain it so well and easy way.we already ma... See more

Company details

  1. Travel Agency

Written by the company

Alfalah Travel is a UK-based travel company specializing in premium Umrah packages for pilgrims seeking a spiritual journey to the holy cities of Mecca and Medina. We are dedicated to providing a seamless, comfortable, and affordable Umrah experience, combining quality accommodations, reliable transportation, and personalised support at every step 24/7.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

I had an excellent experience for my…

I had an excellent experience for my Umrah journey, all thanks to Shakir. He personally managed all my arrangements, including flights, visas, and hotels, with great professionalism and care. Everything was perfectly organized, and the entire journey went very smoothly without any issues.

The hotels were comfortable, the flights were well-coordinated, and the visa process was handled efficiently. What truly stood out was his dedication and support throughout the journey.

On my return, I faced an issue at the airport during check-in and boarding. Shakir handled the situation exceptionally well. He stayed in constant contact with me while simultaneously coordinating with the airline. Within just a few minutes, he resolved the issue over the call, which was truly impressive and a great relief for me.

Such a nice and professional agent. I highly recommend Shakir and Alfalah Travel for anyone planning their dream Umrah journey. May Allah bless him for his efforts and reward him for helping others in such a beautiful journey.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I have just booked my Umrah with…

I have just booked my Umrah with Alfalah. Excited for the upcoming experience inshaAllah. I am giving a 5 Star here early before my Umrah trip takes place because of the amazing assistance I had from sister Laiba. She was very helpful with finding a suitable package for us. She also offered advice with professional and caring attitude.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Sobia waheed

Thank you so much Alfalah travel for making our umrah journey smooth and easy.All the staff espacially sister laiba took care of each and every thing.Also explain it so well and easy way.we already made another plan to go through sister laiba to egypt on summer holidays inshaAllah.Highly recommended.Best package

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Arif

I had an amazing experience with Arif! I was in an urgent situation and needed tickets at the last minute. Arif went above and beyond to help me secure my booking quickly and efficiently. His calm and professional approach during such a stressful time was truly appreciated. Highly recommend him for anyone looking for a reliable and helpful travel agent

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Arif!

I got in touch with Alfalah travel regarding an Umrah and Qatar Package. The customer service provided by Arif was great! He replied promptly to any queries and assisted in finding suitable packages and provided bespoke options. I will definitely be looking into booking with Alfalah travel in the future

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Shakir was really helpful in all…

Shakir was really helpful in all aspects. He’s very thorough and prompt in all his recommendations. He sends a variety of options based on your needs, would highly recommend to anyone wishing to perform umrah In’Sha’Allah

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Umrah package

I was in contact with lovely Laiba about my umrah package and she was so cooperating and give me the best deals
I am so happy with her packages
Will defo contact her again

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Alfalah travel

Brilliant company , very helpful when trying to make decisions. Always looking at the best possible deals to help you. Big special shoutout to Arif for being extremely helpful.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Laiba at the travel agency while looking into different Umrah packages. She went above and beyond to explore so many options for me, ensuring I found the one that suited my needs perfectly. She was extremely thorough, highly knowledgeable, and impressively quick to respond to all my questions. Nothing was ever too much trouble for her.
Thank you, Sister Laiba, for your patience, dedication, and exceptional customer service. You are truly exemplary and a real asset to the agency. I highly recommend her to anyone looking for reliable and caring support when planning their Umrah journey.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Arif

I booked my trip to Makkah through the alfalah travel and the whole process was smooth, quick, and stress-free. They offered a wide range of Umrah packages, and Arif from customer service was especially helpful and kind. He took the time to adjust my Umrah package to fit my budget, which I really appreciated. The booking process was efficient and well-organised throughout

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with alfalah travel. The entire process was smooth, professional, and stress-free from start to finish. A special thanks to Arif, who helped me a lot throughout the booking process. He provided me with very good quotes and made sure I got the best possible deal.

Arif was patient, responsive, and always ready to answer my questions. His guidance made everything simple and easy to understand. I truly appreciate his dedication and outstanding customer service.

I absolutely loved the service from alfalah Travellers and would highly recommend them to anyone looking for reliable and affordable travel assistance. Thank you again for such a great experience!

February 13, 2026
Unprompted review
Alfalahtravel logo

Reply from Alfalahtravel

Thank you so much for your kind and thoughtful feedback. We are truly grateful for your wonderful words and are delighted to hear that you had an excellent experience with Al Falah Travel.
It means a great deal to us that you found our service smooth, professional, and stress-free. Your appreciation for Arif’s support, patience, and dedication is sincerely valued. We always strive to provide the best possible guidance and competitive offers to our respected clients, and your satisfaction is our greatest reward.
Your recommendation and trust motivate us to continue delivering outstanding service. It was truly our pleasure to assist you, and we look forward to serving you again in the future, Insha’Allah.
Thank you once again for choosing Al Falah Travel

Rated 5 out of 5 stars

Brother Arif help me to find best Umrah…

Brother Arif help me to find best Umrah package. He’s very kind and helpful. Thank you for your Help.

February 5, 2026
Unprompted review
Alfalahtravel logo

Reply from Alfalahtravel

Thank you for the wonderful feedback! We’re delighted to hear that Arif was able to assist you in finding the best Umrah package. Providing caring, reliable, and customer-focused service is always our priority. We truly appreciate your trust in Alfalah Travel and look forward to serving you again.

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