Alfred Newton Solicitors Reviews 163

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, often going above and beyond expectations. People frequently highlight the excellent service, noting the efficiency, clear communication, and quick response times, which made processes like property transactions smooth and stress-free. However, some customers experienced delays in dealing with matters and emails, and a few felt that the firm could have been more proactive. Additionally, a small number of people were dissatisfied with the barristers provided, citing a lack of preparedness and errors in their representation.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting a seamless and stress-free experience for... See more

Response time

Clients share positive opinions on response time. Many customers experienced quick and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alfred Newton Solicitors made the journey of buying our house a pleasure. With the professional advice and guidance that we needed for a super quick turnaround. Very friendly staff going above and be... See more

Rated 5 out of 5 stars

We have used Alfred Newton Solicitors for 2 property sales and 1 purchase in close succession. Zoe has dealt with each transaction. We have always been kept upto date with regular contact, Any queries... See more

Rated 5 out of 5 stars

Used Alfred newton a few times for purchases and sales. Always use Alexandra Tarling. Always really helpful makes things clear; Replies within a reasonable time. Will be using them again if/ when need... See more

Rated 5 out of 5 stars

Hi I just wanted to leave a compliment about my recent sale and purchase of properties. My family have used the services of the firm on a number of occasions so it was a no brainer to give instruction... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Information provided by various external sources

Quality, Integrity & Value for money. We are solicitors based in the Stockport area. Our ethos is that each client is an IMPORTANT & VALUED person.


Contact info


4.8

Excellent

TrustScore 5 out of 5

163 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First rate service

Working with Melissa on the purchase of my new home was an absolute pleasure. She made what can be a stressful process a total breeze! She was quick to respond and her communication was always first rate. I’ve also worked with her on the writing of my Will where she explained my options so that I could make the best choices. Couldn’t recommend her enough. Thank you!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Alfred Newton on…

Great experience with Alfred Newton on moving house, particularly Mel Woolham who made a potentially difficult move very smooth and stress free. She was quick to respond to any queries and provided a great service. Thanks Mel and team 😊

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing Romiley office

Had a very quick and straight forward process selling my property with Holly in the Romiley office. From start to completion took around 10 weeks and communication throughout was great.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Alfred Newton Solicitors Romily

Alfred Newton Solicitors Romily cannot be faulted in their professionalism with the sale of our home.Holly and Helen were always on hand to help with all the unforeseeable problems.Living abroad they put our minds at ease after our first sale fell through and were thorough in their efforts to get the sale of the property over the line.
Great service once again,10 out of 10

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Alfred Newton for a house sale!!

Following my recent experience, I would not recommend Alfred Newton to anyone who is looking for a solicitor to assist with a house move. They represented my buyer in a house sale and caused nothing but delays, upset and worry to all parties involved in the process. The solicitor from Alfred Newton was Amy Dickens and I am little surprised at the good reviews on here around Amy as my experience has been very different. I will keep this succinct for the purpose of this review but I have the detail and evidence of the concerns raised which I have been collating throughout the whole process for onward escalation.

The whole process took way longer than it should have done, mainly due to the fact that no one picks up any of Amy’s cases when she isn’t in the office (she works part time hours). This makes the process twice as long as it should be. It was clear that Amy’s lack of knowledge around leasehold apartments was a factor in the delays – often using my solicitor for clarification on things she should have known. Amy also asked for payment for things from me as a seller such as deed of covenant fees which most people know this should be covered by her client – again something she needed reminding of (and a quick google search confirms this too). Enquiries were raised that were repetitive and answers to these overlooked and her lack of urgency on submitting relevant information to mortgage lenders created delays and stress for everyone.

As the process had been going on for so long (5-6 months) both my solicitor and the estate agent had to escalate their concerns to a senior partner within the organisation. An intervention by a partner of the firm shouldn’t be necessary, but was definitely needed in this case as Amy’s attitude towards the sale was becoming very unprofessional. These delays and the lack of explanation to my buyer about their options meant my buyer pulled out of the sale just as we were due to complete. Fortunately for me, I was still able to complete on my own purchase, however my buyer was devastated.

If you are looking for a smooth, professional and efficient solicitor then I would look elsewhere than Alfred Newton.

October 17, 2024
Unprompted review
Alfred Newton Solicitors logo

Reply from Alfred Newton Solicitors

Thank you for your comments. As you are not our client we are not able to respond to your specific concerns, however confirm that we will always prioritise the best interests of our clients in any matter.
We wish you all the best in your future transaction.

Rated 5 out of 5 stars

Holly and Team Romiley

Holly and her team acted on my behalf in purchasing a flat they were really helpful at all times supporting me well through the process ! Thank you

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Zoe and the team at Alfred Newtons…

Zoe and the team at Alfred Newtons were invaluable support throughout our frustrating house sale. Zoe always responded quickly to every email/call with an update and accurate position of each stage of the process.
I would highly recommend Alfred Newtons professional services.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Legal Excellence

Without doubt the best service I have ever had. I certainly would highly recommend this company for any legal matters you may have.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Just completed our house move - 5 star service from Alexandra and her team. Good communication throughout and speedy process. Highly recommended.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I used Alexandra at the Bredbury office…

I used Alexandra at the Bredbury office and she was extremely professional and always responded quickly to my query emails. I would definitely recommend Alfred Newtons. I have also used them previously for a purchase and again they were brilliant.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

ENGAGE WITH CONFIDENCE

Over the last 6 months Holly and her staff have handled the sale of my house and the purchase of a retirement apartment efficiently and courteously to reach a satisfactory conclusion.
I can confidently recommend their services. John G.

October 13, 2024
Unprompted review

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