Alhuda Travel Reviews 38

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpfulness of the staff, who are described as professional, caring, and attentive to detail. Many people highlight the smooth and stress-free nature of their holidays, noting that arrangements for flights, hotels, and services were exactly as promised and well-organized. However, some customers reported issues with the booking process, citing instances where promised flights or hotels were not secured, or where additional payments were requested shortly before the trip. A few other people also felt that the hotel provided was not as booked, or that the company initially provided unsatisfactory service.

What people talk about most

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of agents, who... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Many customers praise the smooth and... See more

Holidays

Consumers find holidays to be positive, often describing them as seamless, comfortable, and hassle-free. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alhudatravel ihad Best ever experience with alhudatravel s.very reliable and cheap flights and hotels and very close to both haramain. الحمدللہ we performed umra with the help of sister Maryam.... See more

Rated 5 out of 5 stars

Alhamdulillah I had a great and a hitch free Umrah journey through a great travel agent,Alhuda travel co.Uk.At first, I was so skeptical and uncertain about the agent because that's my first time I wo... See more

Rated 5 out of 5 stars

I would like to say thank you to Mr. Waseem Azeez (Al Huda Travels). ⭐⭐⭐⭐⭐ 5-Star Review We booked our Umrah package through Al Huda Travels, and everything was managed perfectly and on time. Al... See more

Rated 5 out of 5 stars

It was my first time booking with Safa Travels, Ahmad assisted us through the entire process. He sent us packages and did his best to accomodate our needs, as well as checking up on us while we were t... See more


Company details

  1. Travel Agency

Written by the company

Alhuda Travel – Your Trusted Partner for Hajj, Umrah & Islamic Tours Alhuda Travel is a UK-based travel agency offering Hajj, Umrah, and Islamic tours with complete packages for a smooth and stress-free journey. We provide comfortable hotels in Makkah and Madinah, VIP transport, and quick visa processing to make your trip as easy as possible. Our Islamic tours take you to important historical and religious sites, giving you a deeper understanding of Islamic heritage. We offer direct and indirect flights from all major UK airports and flexible meal options, including full board, half board, and à la carte. As a trusted and accredited agency with IATA, ATOL, and Ministry of Umrah certification, we ensure your journey is safe, well-organized, and fulfilling. Whether you are planning Hajj, Umrah, or an Islamic tour, we are here to guide you every step of the way. Book your trip today! Visit our website or contact us for the best deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I wanted to Umrah and left that on…

I wanted to Umrah and left that on Facebook. I was contacted Shortly by Waseem Azeez who work for Alhuda Travel. He understood my needs and made all the bookings and reservations needed. They have sorted the Visa and I have asked for many changes in my bookings including last minute ones and Waseem took care of that. Waseem also kept I touch through step by step from Flying to London to making sure that the cars were there to pick me up to my destination Mecca and Madina. I cannot recommend Waseem and Alhuda enough. Top service that made my life much easier and helped me to focus on performing Umrah in Piece.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Umarh journey

I recently booked my Umrah journey with Brother Waseem from Alhuda Travels. He took care of everything flights, visa, hotel bookings, and transport. Alhamdulillah, the entire journey was perfectly organized, on time, and completely hassle-free.
I highly recommend traveling with Waseem Aziz from Alhuda Travels. What makes this experience even more special is that I had never met Waseem before and knew nothing about Alhuda Travels. I simply trusted him, and he proved himself to be reliable. Not only was my journey excellent, but I also found a trusted partner for future travels.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I was contacted by one of your agents regarding the visa service. Must say it was a very professional approach by Waseem Azeez and he was very helpful through out and gave some good tips and advice for my upcoming umrah trip. Very satisfying experience overall. I would definitely recommend his services.
Thanks. Dr. Syed Salman Ali (UK)

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

My experience was not good with alhuda travels, financial disputes lack of support, very poor hate this travel agency

Fake commitment company
Air travel commitment fail
Food commitment fail
Hotel stay commitment fail
Guide commitment fail
This is a loot company ,

As discussed,how can I get booking number
Date 8/02/2026
Name: Azhar

February 13, 2026
Unprompted review
Alhuda Travel logo

Reply from Alhuda Travel

Dear Azhar Shaikh,

Thank you for taking the time to leave your feedback.

We take all reviews very seriously. However, after thoroughly checking our booking records and client database, we have been unable to find any passenger under the name used here who has travelled with Alhuda Travel.

Your review contains serious allegations regarding financial disputes, flights, hotels, food, and guide services. If this feedback is based on a genuine booking, we kindly request that you contact us directly with the following details so we can properly investigate:

Booking reference number

Full passenger name

Travel dates

A contact number or email address

Without these details, it is not possible for us to verify the claim or provide a resolution.

At Alhuda Travel, we are committed to transparency and customer satisfaction. If there has been any misunderstanding or genuine issue, we are more than willing to review it and resolve it professionally.

Please contact us directly so we can look into this matter urgently.

Kind regards,
Alhuda Travel Team

Rated 5 out of 5 stars

Smooth service

I would like to say thank you to Mr. Waseem Azeez (Al Huda Travels).

⭐⭐⭐⭐⭐ 5-Star Review

We booked our Umrah package through Al Huda Travels, and everything was managed perfectly and on time. All arrangements, including flights, hotels, and services, were exactly as promised. Mr. Waseem Azeez is a very polite, careful, and professional person. He personally took care of us, kept checking on every detail, and ensured everything was smooth and well managed. It was truly a 5-star Umrah package, and the entire journey was comfortable and hassle-free. I highly recommend traveling with Waseem Azeez from Al Huda Travels.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Our perfect Umrah Booking.

We had amazing service and experience when booking our Umrah trip with Arsalan Saeed from Al Huda. From the moment we contacted them, Arsalan Saeed  was absolutely great and made the whole booking process smooth and stress-free. Arsalan Saeed was excellent throughout, with quick replies and helpful guidance every step of the way including the transfers. Everything was planned exactly as agreed, and the hotels provided were great. We were very pleased with them. Arsalan Saeed from Al Huda  also regularly checked in with us to make sure everything was going smoothly during the trip including our transfers for the Ziaraats and Arsalan constantly contacted the driver to ensure we were ok. Overall, everything went perfectly, and I would definitely book with Al Huda again. Highly recommended !!

Arsalan Saeed is a first class agent to book through.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 star experience

Booking my umrah trip with Alhuda was amazing. Brother Humza especially was very helpful. He helped me and my family every step of the way and ensured we got everything we asked for. He was very kind and patient with us and messaged us during the trip to ensure everything was going as planned. Couldn’t have asked for a better experience

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely will book Al Huda again!

Amazing service and experience when booking Umrah trip with my family with Alhuda. Arslan Saeed was absolutely great from the moment I contacted Al huda. He helped us make a booking smoothly with quick replies and service and provided great hotels that we were pleased with! They were also always checking up with us and making sure things were going smoothly. Thank you and I would definitely go to Al Huda again.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Shoutout to brother Shahmeer!! Will definitely book again with SafaTravel In’sha’Allah


I would like to express my deepest gratitude to Shahmeer for the outstanding support and guidance he provided for my parents on their umrah journey. From the very beginning, he was incredibly helpful, patient, and attentive to every detail. He ensured that all arrangements were smooth, well-organized, and stress-free. Whenever I had questions or needed assistance, he was always available and willing to go the extra mile. His professionalism, kindness, and genuine care made this spiritual journey even more special and comfortable. I truly appreciate everything he did for us, and I highly recommend him to anyone planning their Umrah. May Allah reward him abundantly for his efforts and dedication. JazakAllah Khair!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

5/5 — Exceptional Umrah Experience with AlHuda Travels

Our recent Umrah journey was nothing short of extraordinary, and all credit goes to AlHuda Travels for making it truly seamless. From the moment we reached out to them, everything was handled with such professionalism that we practically had to do nothing — they took care of every single detail with remarkable efficiency.

The hotels they arranged were top-notch, comfortable, and conveniently located. Our flights were perfectly scheduled, and the entire transportation process — from airport transfers to inter-city travel — was flawlessly organized. All our ziyarat trips were thoughtfully planned, enriching, and stress-free, allowing us to focus solely on our spiritual journey.

A very special mention must go to Mr. Arsalan Saeed, our dedicated travel agent, whose guidance, attentiveness, and exceptional service made the entire experience smooth beyond expectations. His constant support, clear communication, and willingness to assist at every step gave us immense peace of mind.

We are incredibly grateful for the hard work, care, and sincerity shown by AlHuda Travels. If you’re planning an Umrah trip and want a hassle-free, well-organized, and spiritually fulfilling experience, we wholeheartedly recommend them.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Arslan Saeed Alhuda Travels customer service

‎﷽‎ It's my first time going to do Umrah‎ إن شاء الله taking ‎my parents ‎الحمد لله‎ also my first time booking it with Alhuda Travels, I can't thank Arslan Saeed enough with his professionalism, he's helped me look for packages that would accommodate my elderly parents whom I'm travelling with. He kept updating me every step of the way making me feel rest assured I'm in good hands. And every stress is taken care of, Arslan Saeed has excellent customer service skills I'm glad with every help I have received ‎along the way and definitely recommend Alhuda Travels. Ive had such a good customer service and experience, Really appreciate all the help I've received ‎جزاك اللهُ خيرا

November 26, 2025
Unprompted review
Rated 4 out of 5 stars

Good Service

Alhuda Tours provides good service i was not happy with them services in start but when i told Hamza about my problems he solved my problem within 1 day for hamza 5 ⭐

November 9, 2025
Unprompted review
Rated 4 out of 5 stars

Safa Travel

So I booked in January with this company that was under Safa Travel . I was given a good hotel 5 star but later down the line they asked for me to pay more and said the hotel was not booked and it was Saudia Arabia hotel fault . Anyway cut a long story short I had my agent leave and then another new agent called Mohammed Jamshaid Iv got to say his customer service was excellent even though there were many difficulties with communication he was very polite calm and collected . Always spoke in a respectful way which helped me stay with this company as I was very upset and ready to cancel . He is a credit to Safa Travel . He arranges my transfers and train to a good standard . If it wasn’t for the hiccup with my hotel I would have said the experience was very good but because last minute I had to pay for a hotel that took me 20 mins on shuttle bus I was not happy . I don’t think I would go with this company again but Mohammed Jamshaid was very good at his job .

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service team

Shahmeer has been extremely helpful in his service & very professional. He managed to find me the best rates and the most appropriate package for my family Umrah trip

October 1, 2025
Unprompted review

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