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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet Shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The service is very perfect

The service is very perfect. Message them if you have any problems getting the channels
and they get back to you quickly with the solution. most channels are H/D I have been with AliBox for 4years and very happy with the service that they provide.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great pricing, channel selections and reliable customer service

The multitude of choices for all interests is wonderful and at an extremely reasonable price. I have been a client for about 10 months or so but already renewed for another year.
I wasn't sure what to expect and was very pleased that if I needed help or had a question, their customer service replied quickly and followed up to ensure all was ok.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Overall the service is Great

Overall the service is great. They will always find a way to make thing right. The price is very low when you look at all the channels that is included with thew service. No need for Netflix or Disney you have them all in one place! At a lower price !

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a negative review

If I could give a negative review, I would. I recently made a purchase for 6 months. Neither of the 2 links they sent me for my laptop worked. Having sent multiple emails back & forth, with zero success of connecting. Running Windows 10, 8g of ram, 118g of available storage, able to seamlessly stream prime & netflix, I asked for a refund 3 TIMES, I use an email tracker to determine if people have read my e-mails or not. They HAVE read them & have NOT replied to any of my e-mails. Yannick & Emma should be ashamed of themselves ...

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have great service with them. It's easy to get someone to fix a problem and very quickly. I recommend this company and their prices are excellent. We have been with them for a year and a half.

April 17, 2025
Rated 5 out of 5 stars

Alibox Simply the Best

Alibox , Believe me is the best in this field.
I have tried many other companies and got
"screwed" each time.
I have been with Alibox for more than 2 years
and never been disappointed..... The service is the most efficient and since my last renewal this last Nov 2024, the quality of the streaming has nerver been better than now.
Believe me , I have done too many other companies and no one comes close to Alibox and all my closest friends from work have Alibox as their streaming company services.
DO NOT GO anywhere else , anyhow you will come back;been there done that

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

200% recommanded

Almost 4 years using Alibox, I got so much movies, series and tv channels this is just crazy. Little lag issue at one point, the service to fix it was so quick to answer back...amazing !
Setup and info given in detail with a step by step procedure that make it such easy to do.
Hope my friend tell me about Alibox sooner.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a happy subscriber, for over 6 years

I have been a subscriber for over 6 years. After the 1st year, I told my sister about it and she has been a happy subscriber as well. A great amount of stations and programing, movies etc. Always something new to watch for every taste out there. The staff are excellent and are helpful with just an email. Sure helps the winter pass more quickly. I would recommend it to you family and friends, as I have. Kick back and enjoy!

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Only entertainment service ever needed!!

I’ve been a subscriber since October 2024 and am thrilled with my experience!! A bit complicated to set up for me but had support and got it done. Fair pricing and TONS of choice for movies, series and tv stations!!!! Anything I want is there!

March 13, 2025
Unprompted review
Rated 4 out of 5 stars

Love my Alibox

Love my Alibox. Works everywhere I travel and with a good internet connection I never have streaming issues.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

I've been an Alibox client for over 4…

I've been an Alibox client for over 4 years and I've been extremely happy with the service! The channels are awesome but what makes the company great is the excellent customer service. They always respond to emails very quickly!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Alibox since 2018…

I have been with Alibox since 2018 being able to watch news, movies, series and live TV from different countries. Rarely, the image may freeze and then unfreeze after a few seconds but overall it's a reliable service with so much choice of programs for the price. Help Desk are responding quickly for any issues or questions/concerns.

March 1, 2025
Unprompted review

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