Alicebloomlondon Reviews 9

Absolutely shocking. Dress took 4 weeks to arrive and was a totally different colour and awful material! Hard to get hold of anyone, then asked to send the dress back which cost £27.00 to China and I still have not had a refund! In all cost me £75!!! Tracking says the package is still in customs, been 3 weeks now!

Thought this was a UK based company.
It took ages to come. When it arrived it was too small & cheap material .
Tried to return it. Emailed them to arrange a return, they replied they will send me a larger size free of charge & to keep the old one.
No mention of a refund.

I WOULD ADVISE NOT TO BUY FROM THIS COMPANY

I thought i was buying from a London store, clearly not took about 4 weeks to arrive so i missed the occasion it was to be worn to. I have asked to send it back and they said it would be too expensive as it came from an oveseas partner, they had advertisea a London moving store add which is still on facebook. She just keeps asking about the qualilty which isnt great either, zip is getting stuck and wont go up, They asked to send photos and then they asked for videos which i have sent twice - they say they cant open them. There are actually no words on how fustrating this company are. I wish i had read the reviews, i will know for again - lesson learnt but my advise to anyone else thinking of buying from these scam artists - DONT BUY YOU WILL REGRET

Dreadful item, misleading customers and falsely advertising that they are a British company. How on earth they can get away with this is beyond me.

The quality of the items is poor and also poorly made. My dress had different coloured stitching to the colour of the dress! On asking to return, they have stated that costs are too high as they have moved their supplier overseas, and that I have to pay. Instead they said I can have another item as a good will but must pay £10. Avoid this company

Absolute scam company. I made the mistake of buying a dress from them. It looked nothing like their website image. It was cheap and nasty with a broken zip and the colour was nothing like the image. I asked for a refund and they said I could have a 20% refund and keep the item or if I wanted a full refund, I would have to send it to their warehouse in China at my own expense. The return company was called Wuxi New Generation Electric Appliance Co., Ltd. Legally they have to give a full refund regardless of what their website says. Thankfully I paid with my credit card so I can claim it back via that. PLEASE PLEASE DO NOT BUY FROM THIS COMPANY. If I could give zero stars I would. One star is too many stars for this company

Absolute rubbish….dont buy…poor fabric poor fit and you can’t return….phoned. Doesn’t work Email does not work .DONT BUY

Absolute scam. Phone number doesnt work. Nor does their email. Nowhere to send their shoddy clothes to.
So annoyed as I am usually so careful.
SCAM COMPANY

Don’t buy , this is a scam please please do t buy from this company