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Rated 3 out of 5 stars

Hung it up right after unpacking but the fold marks around the collar haven’t smoothed out, even after two washes. Other than that, colors on the print are bold in daylight, definitely stands out from... See more

Rated 5 out of 5 stars

I recently ordered some dress from this company. They arrived in good time and well-packaged. The dresses are beautiful, look just like the site images, and feel of good quality. I had accidentally or... See more

Rated 1 out of 5 stars

claims to produce in cotton, but it's purely printed on polyester! clothes don't match the size-measurements (inch/cm). Prices are too high for polyester and it's actually very poor cheap polyester.... See more

Rated 2 out of 5 stars

Christmas Snowflake Art Print Vintage Elegant Long Sleeve Maxi Dress Fake Two Piece Dress - I bought this dress, but it wasn't what I expected. The colour is dark brown and not so sparkly red or wine... See more

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2.3

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t stop twirling since this arrived

Hung this dress up and the straps actually kept their shape—not all twisted like my last one. The butterfly lace piece at the back sits flat, even after a wash. Kinda wild how heavy the skirt feels compared to other dresses, but it falls just right.

April 22, 2026
Rated 3 out of 5 stars

Nice on hanger but collar creases stayed

Hung it up right after unpacking but the fold marks around the collar haven’t smoothed out, even after two washes. Other than that, colors on the print are bold in daylight, definitely stands out from what I got from the discount rack last time.

April 19, 2026
Rated 1 out of 5 stars

Don’t waste your money!!!

I wish I could post photos on here, I bought my mum a dress for her birthday, she’s just opened it & showed me, it looks absolutely NOTHING like the photo! It’s ridiculous! I can not believe they have the cheek to show photos like that & send something not even close to what it’s supposed to be. I will be messaging for a refund & I best get one.
This is completely unacceptable!!!

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

Beautifully Crafted and Affordable Vintage Dress

This dress offers a stylish and well-made alternative to higher-priced vintage dresses on the market. The vibrant floral and horse racing design is eye-catching and unique. I'm eager to see how well it holds up over time, which will be the true test of its quality.

January 8, 2026
Rated 5 out of 5 stars

Great Purchase, Very Satisfied

These are great. I was initially skeptical, but now I use them all the time. I bought three for each of our vehicles. Keep in mind, the surface should be flat and smooth for it to hold well—glass works best. Though they include an adhesive plate for uneven surfaces, I prefer not to stick anything permanently on my dash, so I just use the glass in our vehicles.

January 8, 2026
Rated 1 out of 5 stars

Ordered and paid for item for Christmas…

Ordered and paid for item for Christmas early and was sent some cheap rubbish due to them now saying it's not in stock even that it was still on site 8 weeks after, didn't even have the decency to inform me before sending something I would not have chosen and also didn't want me to post on this site

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

it's ugly .NEver will i wear that I…

it's ugly .NEver will i wear that I want to return it tell me how to do it

September 15, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

I placed an order and didnt receive any…

I placed an order and didnt receive any acknowledgment of the order or any item.

I then looked to see how to contact them. Although there are contact hours there is no phone number so I emailed them. I received a prompt response saying the dress I ordered is out of stock etc etc and they will deliver when available but now they’re not answering my emails. The email from them has no details of the company name etc but in the fine print it did ask that I not put any negative comments on Facebook 🤔

I can no longer find Alice Vintage on Facebook so I may have been blocked. I don’t expect to receive anything more from this company. It was only after ordering that I check reviews and realised I should have done this first. Lost money 😟

August 28, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a legitimate and licensed company, and we assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Utter garbage

Utter garbage. Dress was not at all like they advertised. Pathetically, laughably cheap and nasty. The print was blurred, there was no pleating on the skirt, the bodice look was just two pocket flaps sewn on, it's cheap and nasty heavy rayon fabric, it's really just a glorified dressing gown. I DO NOT recommend. Don't waste your money.

August 1, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Ripped off

I ordered some dresses and never did get my order...

May 14, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

100% A Scam

They are made and shipped from china. They print the design on a dress, they are totally cheap and ugly and NOT cotton, only polyester. We asked for a refund and they refused. I had to do a chargeback. DO NOT BUY ANYTHING FROM THEM, IT'S 100% A SCAM!

May 24, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

Horrible quality

Horrible quality! Totally polyester. Such a ripoff!! Does NOT even look like the pictured dress 😡😡 they have no customer service. This is the ugliest dress ever!! They should be ashamed. I want a refund!!

June 23, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

Worst website

Worst website, and customer service, bad quality, the products are not even the one that they show in their website. They don't give any information about return address, i sent them more that 20 email, the only number that they have is from china, when you call it says that the numbers isn't right.

May 29, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

I fell for the photos! Pathetic!

I fell for the photos. It was absolutely horrible. The dress looked like a shitty pixelated photo printer on a dress. I purchased it for my wife and I was embarrassed to even show it to her. Don’t waste your time and money on the horrible cheap ass dresses they make. Pathetic!

June 11, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

I placed an order almost 2 weeks ago- have…

I placed an order 2 weeks ago- have emailed over and over to speak to customer service. I get on going automated response.
Website says customer service is available Monday-Friday 8-5 pacific time.
This is the worst customer service process. I am sure the products with be crap. My next step is to dispute charges if I don’t have a response by June 8th. I have sent over 30 emails.

May 25, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@alicevintage.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

Item not described and poor quality snd…

Item not described and poor quality and im waiting for my refund

April 16, 2025
Unprompted review
Alicevintage logo

Reply from Alicevintage

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Rated 1 out of 5 stars

Bad clothes!

Not at all like the pictures!!! Do not mach the pictures! Not proffesionell made clothes. You get better quality for less money on Shein and Wish!
Odd sizes that don't mach any body.
Took a long time to get the shipment too. Save your money and don't buy from this company.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

There is no response when I ask for a…

There is no response when I ask for a return. Just canned emails saying they are sorry I'm disappointed...over and over and over. No info on HOW to return it. The fabric is more like paper and the sizing is WAY off. I ordered a 2x and it fits more like a 10. Lesson (expensive) learned. Never again!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, you won't get your purchase on time, if at all. Lousy customer service. If I could give a zero I would. Please don't order from here.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

The dress is awful

The dress is awful - printed pattern which has smudged - shapeless and not length as depicted no returns address and although it states 14 day money back guarantee the customer service department will not respond with a returns address - over priced and not sure who would actually want to wear these garments - do not purchase

April 2, 2025
Unprompted review

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