Excellent Service...Amy was very helpful. The item I ordered was not readily available, but an alternative item was suggested and sent promptly. Thank you...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent Service...Amy was very helpful. The item I ordered was not readily available, but an alternative item was suggested and sent promptly. Thank you...
Company replied
My partner had been knocked off his motorcycle and was struggling at home to sleep etc with his injuries This happened prior to the Easter weekend. Spoke to Colin and explained and he agreed to open... See more
Company replied
Was looking for a hoist for temporary hire for my severely disabled brother who was visiting Blackpool for a short break. Really struggled to find a company in the Blackpool area but came upon Aline... See more
Company replied
The order process was simple. The delivery took a little longer than expected. The delivery company stated that they could not deliver and left it at the local post office. No problem really but I... See more
Company replied
Aline Mobility’ covers the North West of England, and Nationally through our Website. Large Showroom and office at - 62 Victoria Rd, Widnes, Cheshire, WA8 7RA with an extensive range and 5 useable demo lifts including a Vertical –through floor lift demonstration model. We have numerous council contracts, and are Council Approved suppliers and Installers. We are also NHS Approved and are an ‘Approved NHS Prescription Provider’. We have our showroom in Widnes to view our extensive range, we can carry out Free home demonstrations or delivery of our products for those who cannot visit our showrooms also. As well as providing the mobility products, we have teams of engineers to provide 24 hr emergency back-up for our stairlift, vertical/platform lifts and hoist products. We also offer call-outs to mobility products during normal working hours. We have a fully stocked and equipped workshop for all mobility repairs, servicing and reconditioning, so you are rest assured that if you buy any product from 'Aline Mobility' we are here with back up. Advice always available from our friendly experienced team. Services ‘Aline Mobility’ is a well established and highly reputed Mobility/Disability Company covering the North West of England, and nationally through our website orders. ‘Aline Mobility’ offers a full range of services to private customers as well as Council, NHS Organisations, Schools and Hospitals, Charities including Hospices, and Commercial Clients and other Disability/Mobility Organisations. Over 25 year trading history - Established 1999. We offer Sales, Service, Installation, Hire, Repairs, of all Mobility and Disability products* including Disabled Lifting Equipment: Stairlifts, Ceiling hoists, Mobile hoists, DDA Access lifts, Platform and Vertical - through floor - Lifts, as well as the full range and stocking of mobility/disability living aids, walking aids, mobility scooters, wheelchairs, incontinence products, parts and accessories to name but a few. *Installation of stairlifts can be carried out 24 - 48 hours if required Urgently* * Please note: Not all products can be hired due to hygiene reasons – please contact us to check if we hire the equipment required. Free Home Demonstrations, and Free Surveys Available throughout the North West. Highly regarded and recommended due to our High Quality and High Service Standards.
62 Victoria Rd , WA8 &RA, Widnes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service...Amy was very helpful. The item I ordered was not readily available, but an alternative item was suggested and sent promptly.
Thank you...

Reply from Alinemobility
My order was dispatched quickly and was as described

Reply from Alinemobility
Order placed online on Friday for a pair of walking sticks (physio provided a mismatched pair as that's all they had at the time). I called in advance to see if next day delivery was possible and was told no 2-4 working days. Fine, order placed, only to receive an email advising they had no stock and the manufacturer was also out of stock. Surely for this type of equipment it's important to keep inventories up to date. I do not recommend if you need to guarantee delivery of an item.
I ordered a blue badge wallet and what it was delivered to me 20 mins later now that is quick ok maybe their premises are not far from me but I well appreciated it

Reply from Alinemobility
Really helpful in both the ordering and the delivery driver. Would highly recommended this company.

Reply from Alinemobility
Item arrived quickly and was as we were expecting

Reply from Alinemobility
We needed a temporary stair lift while our main lift was being upgraded, and Aline were excellent to deal with from start to finish. They were professional, easy to communicate with, and kept us updated every step of the way.
The installation went smoothly, the stair lift was straightforward for our residents to use, and the removal was just as seamless, with no repairs or redecorating needed afterwards.
We work with a lot of contractors across different areas of the building, and it’s genuinely rare to come across a company that’s this reliable and stress-free to work with.
As a charity, cost is always important to us, so we also really appreciated that the price was very reasonable. We’ve already recommended Aline to the lift company we used and will happily continue recommending them to others who may need their services, whether communal buildings like ours, or individual homes.

Reply from Alinemobility
Not received products after a week and they are asking how they have done!!!
Excellent service from order to delivery also very good prices. Highly recommended. Thank you.

Reply from Alinemobility

Reply from Alinemobility
Really fast delivery, well packaged. I bought the knob turner. Well priced.

Reply from Alinemobility
Ordering item was easy, delivery quick, product quality great.

Reply from Alinemobility
The sales person I spoke with was very helpful. From enquiring about what I wanted to purchase and delivery of the item everything went smoothly. I was kept informed every step of the way from purchase to delivery.

Reply from Alinemobility
I had a very positive experience with Aline Mobility. Their website was clear and easy to use, and the staff extremely helpful, friendly and informative when I had questions.

Reply from Alinemobility

Reply from Alinemobility
Had the pleasure to deal with this company for a seat cushion. Staff are very nice and happy to help. Thank you

Reply from Alinemobility

Reply from Alinemobility
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.