Aliviadanny Reviews 

139
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform very easy to use, noting that designing and placing an order for personalized jewelry is quick and completely straightforward. Many people also share that the items arrive promptly in the mail and make wonderful, touching keepsakes for remembering special life occasions. Some reviewers were not happy with customer support, mentioning major difficulties getting helpful assistance when dealing with shipping delays or incorrect items. A few other people also felt that certain pieces arrived visibly tarnished or featured very small engravings that are extremely hard to read.

What people talk about most

Product

Reviewers mention ambiguous feedback about product as some consumers expressed delight with their... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers expressing appreciation for beautiful... See more

Order

Customers had mixed experiences with their orders, as reviewers expressed great satisfaction with fast... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praised helpful representatives... See more

Price

Users describe negative interactions with price, frequently expressing deep dissatisfaction over spending... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It first I received the wrong necklace but I called the customer service line and they had me a new out in a week and the return of the old one was no big issue

Rated 4 out of 5 stars

I would have liked more communication through the ordering/production, and delivery process. The product turned out amazing, even way better than I could have expected or hoped for. I was just so afra... See more

Rated 3 out of 5 stars

I received my order in a timely fashion. I ordered a gold locket with two photos The inscription on the front is so small it can barely be read. And the locket is hard as ever to get open. I usually h... See more

Rated 3 out of 5 stars

I love the necklace and finger print. I thought the birthstone was a charm & I wanted the wings too. How did I not get them? The chain is way too small. I ordered 18", I received 8".


3.4

Average

TrustScore 3.5 out of 5

139 reviews

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3.4

All reviews

(139)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap and terrible quality

This jewelry is very cheap and arrived tarnished. I had to buy a new chain from another jewelry store and try to polish the charm to remove the tarnish. After spending close to $200, I will never purchase from this company again. It was a gift for my mom of my dad's thumbprint and I was honestly embarrassed to give it to her because of the low quality. Sad for people who are mourning their loved ones and just wanted a nice keepsake.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t shop here

Don’t shop here. The jewelry quality is garbage. It arrives tarnished and when you request a solution they’ll “repair it” aka send you the same piece back then tell you they can’t refund you. It’s definitely not sterling silver as claimed. Now I have to dispute the charge and hope to get my money back

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Necklace, Express Delivery, 5 Stars!

I needed a client gift on short notice, and found this site online promising custom name necklaces and next-day delivery. It was quick and easy to choose a lovely design and place my order. I paid extra for 2-day shipping, and the necklace arrived even faster the very next day. It was super cute, my client loved it, and now I'm thinking of ordering one for myself as well. 5-stars! Will definitely be ordering from this company again!

July 2, 2026
Unprompted review
Rated 4 out of 5 stars

I was very afraid after ordering…

I was very afraid after ordering because I saw so many terrible reviews, however I received the locket I ordered within a week. Absolutely beautiful. The locket was polished the engraving was legible and the laser photos in the locket were clear and sharp. Spent a little bit more money than I should have but very happy that I did

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Shitty products and dishonest customer…

Shitty products and dishonest customer service. I ordered a locket and it arrived bent. I called immediately to return it, but they insisted on repairing it. I sent it in, they sent it back literally having done nothing to it. It was in exactly the same condition. I called repeatedly attempting to return it. They told me to look for an RMA in my email in a couple days, then that they would call me back within the day, and on and on. Finally they sent an email that the return period had ended. I had literally contacted them 8 times within the two months since I received it try to get a resolution. Steer clear of this terrible company!!!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased!

I have purchased 3 fingerprint pendants with necklaces (2 gold and 1 silver) and each time I have been very happy with my purchases. I polish my necklace once every few months as I never take it off and never had a problem with tarnishing, etc. and 2 of the necklaces were purchased 2 years ago. I just purchased my daughter one and as I did with the one I purchased for my mother I am gifting jewelry cleaner to keep the pieces as beautiful as the day we got it.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered my mom and anniversary…

I ordered my mom an anniversary present and I was so happy with the outcome it was perfect. I ordered it on a Friday and it was in my mailbox by Tuesday and I didn’t pay for early shipping which was great.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service from the company and their representatives. …

I had wonderful customer service from Alivia &Danny and the customer service representatives. I returned an item that had engraving In December 1925. That my granddaughter felt was too large that I had picked out. They gave me a credit and it took until June 2026 - 6months before my granddaughter picked out the charms. They honored the credit have been supportive through it all. We exchanged many emails and were always warm helpful. My granddaughter love the oriole bird and apple charm. They are good quality and price are good and the detain on the charms are perfect. I highly recommend Alivia &Danny jewelry for the quality , good pricing , and great selections with engraving if you choose. The customer service is exceptional, warm , friendly and care about the customer. Rare these days.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service all around

Horrible service all around, they advertised fast shipping and it took over three weeks. I ordered something from Indonesia that got here quicker. When my order did finally come in, they sent me the wrong item. I had to spend an hour on the phone with their support sending photos back and fourth and finally they agreed to send me what I paid for. And yet another two weeks before I received the replacement that they promised would be prioritized. I would not recommend anyone to purchase from this business.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

This Saint Michael pendant is gorgeous…

This Saint Michael pendant is much more beautiful than I expected. It’s a precious piece of jewelry engraved on the back perfectly. It was delivered promptly and safely packaged in a very nice gift box. I couldn’t ask for anymore. I think it’s great and I will not hesitate to use this company again!

June 9, 2026
Unprompted review

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