All About Audrey Reviews 234

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful style, unique designs, and excellent quality, often noting how well-made and gorgeous the items are. Many appreciate the thoughtful packaging, frequently mentioning the special touch of items arriving in silk or fabric bags. The delivery service is also widely commended for being quick and efficient. However, some customers experienced issues with their orders, including items not arriving or being significantly delayed, particularly with certain couriers. A few other people also felt that the sizing was inaccurate or that the quality of some items did not meet expectations, with concerns about mislabeled materials or unfinished garments. There were also occasional mentions of dissatisfaction with customer service regarding unresolved issues or slow responses.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality, beautiful designs,... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight super quick delivery,... See more

Order

Customers had ambiguous experiences with order. While many reviewers expressed satisfaction, praising quick... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the customer service team,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

I love the recycling ethos of All About Audrey and always buy from their reimagined sari ranges. The dresses are free flowing and look great on their own in Summer or under a jumper in winter. Th... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Replied to 50% of negative reviews

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Rated 3 out of 5 stars

Lovely piece

Lovely piece, but the edges of all the seams except the ones on the sleeves weren’t tied off at the ends.

April 26, 2024
Rated 5 out of 5 stars

Perfect!!

The dress was just as listed and the material is amazing!! Also really fast shipping considering it was international

April 29, 2024
Rated 5 out of 5 stars

Fantastic

I ordered a top and dress and was over the moon how beautiful made they are and so pretty. They also arrived in a beautiful little bag 😍 wonderful

April 26, 2024
Rated 5 out of 5 stars

Love it 😊

I just received my dress and it's beautiful 😍
It's well made, and fit perfect I ordered XL it was worth.
I will definitely back to your online shop.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

I have shopped at all about Audrey for…

I have shopped at all about Audrey for years. Their clothes are amazing! I recently made a purchase which got lost in the post! Their customer service is truly exceptional. It was quickly sorted out and a replacement sent to me within 24 hours. I can’t recommend enough.

March 25, 2024
Rated 3 out of 5 stars

Disappointed

I purchased a dress a week ago but haven’t received any updates about shipping. Even though, I requested to cancel the order about 24 hours after I placed it because I observed a note on the site about a stain. So they won’t cancel the order because it was already placed but you also haven’t even shipped the item. Disappointed. Be careful when purchasing and read descriptions carefully. I observed other dress also say they had stain or markings.

March 26, 2024
Rated 5 out of 5 stars

Second online purchase from All About…

Second online purchase from All About Audrey. I'm looking forward to wearing both dresses this spring and summer. Beautiful Indian and vintage inspired dresses but since they aren't vintage, I don't have to be so delicate or careful about wearing them which is wonderful. Great quality as well.

February 27, 2024
Rated 4 out of 5 stars

Fabulous dress & great service!

I love the Boho vibe and adore All about Audrey's dresses - they are so reminiscent of the 70's fashions I wore in my Art College days. In my haste to order I hadn't noticed that the sizing had defaulted to XS (rather annoying) so that's what I received, instead of the size I actually required! Dom was great - I got in contact straight away, he reserved the correct size pending my return to exchange and within days the matter was resolved. 4 stars instead of 5 awarded due to glitch in ordering system!

March 6, 2024
Rated 5 out of 5 stars

Great dresses

Sent out promptly. The items (I've bought two dresses now) both came in a hand made, fabric bags. The dresses themselves were both true to size and well made. I love them both. Will be certainly buying from them again and totally recommend them!

February 27, 2024

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