All About Hearing Ltd - Ipswich (Central) Reviews 5

I would really like to share my positive experience of every aspect of the service provided by AAH. Their expert knowledge, in all areas, and understanding of a new user's perspective cannot be bettered. Added to this, their after sales service is absolutely gold star - this is of most importance to me, especially in these days of patchy customer care. I have also appreciated Teresa taking the time, in between the scheduled servicing appointments, to help me improve my understanding of how the hearing aids work, thereby helping me to use them properly. She has always responded within 24 hours and each time she visits she has the same friendly, no-bother approach. I have had no problems with the aids I was helped to choose. I strongly recommend AAH to other people looking for a first class provider of either hearing aids, or other solutions to hearing difficulties.

I am a long term experienced hearing aid wearer in both ears. For the last 25 years I have been with another high street hearing care outlet but I have had very little continuity with my audiologist which I consider so important. I decided to try All About Hearing in Ipswich for my ongoing hearing care after a family recommendation. My hearing loss is mixed and profound due to both sensorial and conductive loss. I have been delighted with the service I have received since becoming a client of All About Hearing. From my first meeting with Karen Finch I have been put at ease and felt valued as a client. We discussed the scenarios causing me most difficulty, very much in noisy situations such as restaurants, and how I could meet these challenges with the latest GN Resound Nexia 9 hearing aids. Also through better positioning myself with respect my friends and background noise. I am very pleased with the provision, follow up service and advice received and whole heartedly recommend All-About-Hearing to both new and experienced hearing aid users.

I initially saw Karen in 2012 when my hearing had deteriorated. After a thorough assessment I began using hearing aids which transformed my life. Follow up appointments continually checked my hearing needs and adjustments. I have always had confidence in her caring and knowledge concerning hearing problems and I followed her into her new venture when I needed to update my hearing aids. I am happy to say that I now have new Hearing Aids suited to my particular needs and once again Karen has been understanding and professional in dealing with my hearing loss.
Thank you
Michael

Having previously used the excellent Osteopath service at the Gilmour Piper multidisciplinary private healthcare practice, I tried their Hearing Care service on the 17th January 2024.
I had total hearing loss in my left ear and partial hearing loss in my right ear.
My Ear Wax Removal appointment was with Teresa Sadler RHAD FSHAA (Senior Audiologist and Clinical Ear Care Practitioner).
Teresa fully explained the procedure and showed me internal ear images of the ear wax in both ears before and after.
I received excellent pain-free patient care in a relaxing, large treatment room.
Teresa was polite and friendly in a professional manner. She was empathetic, caring, kind and gentle with excellent people skills. Her knowledge and expertise in the hearing field are exemplary.
Following successful treatment, I now call her the Hearing Guru.
Excellent professional private healthcare at a value for money pricepoint

I cannot fault the care and attention given by All About Hearing at Gilmour Piper. After finding difficulty with a past hearing aid, Karen made a full assesment and advised what would be best for me. Her attention to detail and my well being was second to none.
I can highly recommend AAH......excellent care.