My only whinge was that the electrician was useless and made a right mess of the fittings. Customer Service up to point of handover was first class. Post sale customer service was hard work but... See more
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Purchased a Cairngorm house type from the Alloa development, fist class service from start to finish. Nicky guided me through the whole process and kept me fully updated on the build process. Ni... See more
Company replied
I cannot praise the service received from Lynn McNair in purchasing our property at Glasgow Road, Stirling. Lynn made everything run smoothly from the first viewing to taking the keys of the property... See more
My mum and dad purchased a £470k bungalow in Haddington. Completion date was Friday the 15th of July. This was, however, changed at very short notice (earlier this week) to 22nd July. Conven... See more
Company replied
Company details
Written by the company
Building a world of happy homeowners.
Contact info
Kenilworth Road 24, FK9 4DU, Bridge of Allan, United Kingdom
- 01786 831111
- https://allanwaterhomes.co.uk/contact-us/
- allanwater.co.uk
Having bought an Allanwater house in…
Having bought an Allanwater house in 2011 and now in 2021 the experience could not have been more different. We really had to think before buying another Allanwater house but I’m so glad we did. They have come a long way in the last 10 years and I cannot fault the workmanship of our new house. Any aftersales issues we have had (all minor) have been sorted quickly.
March 14, 2021
Unprompted review
Allanwater Homes- Alloa
Purchased a Cairngorm house type from the Alloa development, fist class service from start to finish. Nicky guided me through the whole process and kept me fully updated on the build process.
Nicky gave regular updates on build stages ensuring a smooth house buying process.
First class sales advisor (Nicky)
First class service from the Site staff
The whole process was smooth and problem free
100% satisfaction from start to finish
February 17, 2021
Unprompted review
Reply from Allanwater Homes
Dear Mr Rogers,
Thank you for your positive feedback, I will pass on your compliments to the Alloa team.
Best regards, Cheryl.
Allanwater Site in Alloa…
Bought an Allanwater Property in Alloa recently. The sales woman was first class from start to finish, very knowledgeable, helpful and kept us very well informed every step of the way. The site staff were also exceptionally helpful when we had a few queries about different things both inside and outside.
On completion the property had been cleaned but it wasn't to the standard Id expected however on saying that it is a new build home so there is going to be a lot of dust.
The only negative was the length of time it took for the Head Office to acknowledge receipt of the funds and release the keys. Funds were sent by the solicitors before 2pm and we didn't get the keys until just before 5pm. I've also seen others waiting until very late in the day.
On the whole a good experience and would recommend them.
February 8, 2021
Unprompted review
From the beginning Joanne made us…
From the beginning Joanne made us welcome and warm feeling when we walked into the sales department.
She didnt force the sale and explained everything very clearly.
When we decided to buy an ochil she kept us up to date with the build.
We love our home and not had that much upsets with it.
Some issues at the beginning.
Biggest part we have had to deal with is the garden flooding when there was heavy rain and all our stones, shed, wall turning green.
But there has been better drainage put on so hopefully see a difference next year.
January 17, 2021
Unprompted review
Reply from Allanwater Homes
Thank you for taking the time to leave a review. I am delighted to hear you love your new home, and Joanne has provided a high level of service to help make your home buying process such a smooth one. We wish you many happy years in your new home.
Best regards, Cheryl.
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